Human Resource Services
Alameda Skyline

Senior Emergency Services Coordinator

Recruitment #24-8723-01

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Introduction

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire:  A properly completed supplemental questionnaire must be submitted with each application.  Failure to submit the application or supplemental questionnaire will result in disqualification.

Applications and supplemental questionnaires must be in possession of the Human Resources Services Department by 5:00 PM on the filing deadline.

Applications and supplemental questionnaires will only be accepted online.

DESCRIPTION



ABOUT THE ALAMEDA COUNTY OFFICE OF EMERGENCY SERVICES

The Alameda County Office of Emergency Services (OES) is located in the city of Dublin, serving a population of approximately 1.6 million residents across 14 incorporated cities, unincorporated areas, and multiple special districts within the 7th most populous county in California. The OES plays a critical role as the Regional Mutual Aid Coordinator for California’s Region II, which includes 16 counties. This responsibility involves the coordination of intra- and inter-regional mutual aid during large-scale emergencies and disasters.


The Alameda County OES collaborates with the 14 cities—Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City—and numerous special districts to provide emergency management and disaster response services. These partnerships ensure cohesive planning, preparedness, and resource-sharing to address the diverse needs of the county’s communities.


The OES operates out of a modern, state-of-the-art facility shared with other key county agencies, enabling seamless collaboration. The OES team is composed of highly trained professionals who specialize in emergency management, disaster response, and community preparedness. The office coordinates closely with federal, state, and local agencies, as well as special districts, to ensure a unified response to crises, offering a comprehensive range of resources and expertise, including access to regional and state-level assets.


The Alameda County OES is operational 24/7, managing emergency notifications, resource coordination, and incident support. While much of its planning and coordination work is conducted during standard business hours, the OES remains ready to respond to emergent situations at any time, providing critical leadership and support in moments of crisis.



THE POSITION

The Senior Emergency Services Coordinator classification, plans, staffs, coordinates, and leads the various programs and activities of the County’s Office of Emergency Services (OES) under the administration of the Alameda County Sheriff’s Office.  Under the general supervision of the Emergency Services Supervisor, plans and coordinates the Alameda County emergency management and disaster preparedness program and performs related duties as required.  Employees must be willing to be on call and available on a 24-hour-a-day basis.


For more detailed information about the job classification, visit:  Senior Emergency Services Coordinator (#8723)



THE IDEAL CANDIDATE

In addition to meeting minimum qualifications, the ideal candidate will possess a demonstrated proficiency and experience in the following critical areas:
  • Planning and Organizing
  • Building Partnerships
  • Information Monitoring
  • Decision Making
  • Political Savvy

ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE

The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit.  Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). 

 

The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriff's Emmanuel Christy and Daniel McNaughton.

  

The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following:

 

  • Providing security to the Consolidated Superior Courts
  • Operating the Coroner's Bureau
  • Operating a full-service criminalistics laboratory
  • Performing Civil Process
  • Operating a County Jail (Santa Rita)
  • Operating the County Office of Emergency Services
  • Providing patrol and investigative services to the unincorporated areas of Alameda County
  • Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District
  • Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [Sheriff's Academy website]
  • Providing Fish and Game enforcement
  • Project Director of the Narcotics Task Force
  • Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force

For more detailed information about the agency, visit: Alameda County Sheriff's Office.

MINIMUM QUALIFICATIONS


EITHER I 

Experience:

The equivalent of two (2) years of full-time experience in the classification of Emergency Services Coordinator II in the Alameda County classified service. 

OR II
Education:

Possession of a bachelor’s degree from an accredited college or university in Communications, Public Administration, Homeland Security, Emergency Management, or a related field. 

AND
Experience:

The equivalent of two (2) years of full-time experience within a public safety, military service, government, or private-sector agency performing duties related to emergency preparedness, prevention, response, recovery, or other related mitigation functions. 

Substitution:

Additional work experience may be substituted for education on a year-for-year basis in Pattern II above.

OR III
Education:

Possession of an associate’s degree from an accredited college or university in Communications, Public Administration, Homeland Security, Emergency Management, or a related field. 

AND
Experience:

The equivalent of four (4) years of full-time experience within a public safety, military service, government, or private-sector agency performing duties related to emergency preparedness, prevention, response, recovery, or other related mitigation functions.  

Substitution:

Additional work experience may be substituted for education on a year-for-year basis in Pattern III above.

License:

All candidates must possess a valid California Motor Vehicle Operator's license. 

Special Requirements:

  1. A thorough background investigation will be conducted of all prospective employees to ensure they are suitable for law enforcement related work.
  2. Employees may be required to work evening, night and rotating shifts, including weekends and holidays during emergency or disaster situations, and may be called upon on with short notice.
NOTE: The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination. 

KNOWLEDGE AND SKILLS

The most suitably qualified candidate will possess the following competencies:

Knowledge of:

  • Emergency management administration, program development, and evaluation.
  • Principles of emergency response programs and planning.
  • Principles and practices of government operations, including organizational planning and analysis.
  • Aspects of emergency services administration, including organizational planning and analysis.
  • Principles of community organization and function of state and federal emergency response agencies.
  • Principles of effective oral and written communication.
  • Basic principles of supervision and training techniques.
  • Emergency management software solutions, Alert and Warning applications.
Ability to:

  • Lead, direct, plan, organize, manage, and evaluate the staff and functions of an emergency preparedness, recovery, and response operation.
  • Direct and coordinate all levels of personnel and aspects of emergency services administration in an actual emergency or disaster situation.
  • Determine emergency service and disaster preparedness program objectives and priorities to achieve an integrated, focused approach to achieve those objectives.
  • Formulate and implement policies, plans, and procedures for monitoring and reviewing OES responses in a time of disaster; analyze and evaluate statistical data and reports related to emergency services; and prepare periodic reports required by county, state, and federal agencies.
  • Interpret laws, regulations, and guidance.
  • Work accurately, effectively, and make sound decisions under pressure.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with others such as cities, special districts, county agencies, state and federal, community-based organizations and other service groups having a role in an emergency.
  • Effectively manage, train, develop, and motivate staff.
  • Work with computers, software, and other applications.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

1) A review of applications to verify possession of minimum requirements.  Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process.

2) A review of supplemental questionnaires to select the best qualified applicants to continue in the process.

3) An oral interview which will be weighted as 100% of the applicant's final examination score.  The oral interview may contain situational exercises.


CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION

 We reserve the right to make changes to the announced examination components.


Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. 


To learn more about our recruitment and selection process, please visit the "Hiring Process" section of our website: https://hrs.alamedacountyca.gov/

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

 

TENTATIVE SELECTION PLAN

Deadline for Filing:

Monday, December 30, 2024, at 5:00 PM

Review of Applications for Minimum Qualifications:

Friday, January 10, 2025

Supplemental Questionnaire Review for Best Qualified:

Wednesday, January 22, 2025

Oral Interviews:

Friday, February 7, 2025

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

 

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. To qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

 

For more information regarding our Reasonable Accommodation procedures, please visit our website:   https://hrs.alamedacountyca.gov/.  

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g., theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions, please go to our website at https://hrs.alamedacountyca.gov/. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Elaine Lemi | Human Resources Analyst
Human Resource Services, County of Alameda
(510) 272-6434 | elaine.lemi@acgov.org

 

DISASTER SERVICE WORKER
All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.

 

EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.