Human Resource Services
Alameda Skyline

Specialist Clerk I

Probation Department

Recruitment #RT-1128-09

Introduction

This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.

Reinstatement:
Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position.

Transfer:
You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

Voluntary Demotion:
You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

DESCRIPTION

THE DEPARTMENT:


The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter.

THE POSITION:

 

Under general direction, to provide supervision for administrative and operational functions in County departments or agencies; to provide complex professional-level operational, systems and administrative services to the County department or agency to which assigned; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required.

 

IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

 

·         Outstanding communication and listening skills that clearly articulate information verbally and in writing.

·         Sound decision maker with the ability to identify & understand complex problems and concepts.

·         Exceptional organizational skills, including the ability to effectively handle changing priorities.

·         An experienced manager with strong supervisory skills who is capable of instructing, focusing and guiding
        others in accomplishing performance and work goals and objectives.

·         Someone who has a proven track record of developing and maintaining effective relationships with others and
         who relates well to people of diverse cultures, styles, abilities, motivations, or backgrounds even in times of
         conflict.

MINIMUM QUALIFICATIONS

Either I
The equivalent of one year of experience in the class of Clerk II or in an equivalent or higher level clerical class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or II
The equivalent of two years of full-time clerical experience.

License: Some positions may require a valid California Driver’s license.

NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:
• Modern office practices and procedures, including business correspondence, filing, and standard office equipment operations.
• Specialized program knowledge of work requiring the application of a variety of rules, procedures, codes, calculations, and systems is required in some positions.
• Techniques and practices for dealing with individuals from various socio-economic and ethnic groups, in person, via telephone, and through correspondence (may include contacts with irate and hostile individuals).

Ability to:
• Analyze and problem solve.
• Communicate orally and in writing.
• Make decisions and take initiative.
• Demonstrate interpersonal sensitivity.
• Adapt to challenging situations.
• Plan, organize and coordinate work.
• Work independently.

SELECTIVE CERTIFICATION CRITERIA:

1. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy. Typing must occupy more than 10 percent of working time. Typing may be on a typewriter, or a personal computer.
2. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy, and to take shorthand at a speed of not less than 80 words per minute and transcribe it accurately. Taking and transcribing shorthand must occupy more than 10 percent of working time.
3. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy, and to transcribe dictation from dictating equipment. Transcription must occupy more than 10 percent of working time. (Candidates indicating a willingness to use dictating equipment will be certified to those positions where using the equipment is required, without having to take a performance test.)

ALTERNATE RANGE CRITERIA:
1. For positions requiring incumbents to take and transcribe dictation via shorthand or dictating machine recording; these duties must occupy more than 10 percent of working time.


DEFINITIONS USED IN CRITERIA #3 OF "DISTINGUISHING FEATURES":

Specialized Knowledge:

Indicates that a minimum of six months to one year of specialized education or equivalent on-the-job training is necessary to acquire this specialized knowledge.

General Knowledge:

Indicates that information concerning a few of the more easily understood aspects from a variety of sources or complete understanding of all aspects from one source is required in order to perform the duties.

Working Knowledge:

Indicates an understanding of the usual finer points of general knowledge and an understanding of the details from a variety of sources is required in order to perform the duties.

Clerical work:

Work involving internal and external communications, recording and retrieval of data, and/or information and other paper work required in an office. No specialized education or training is required.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

 

Conclusion

TO APPLY

Please note this reinstatement & transfer opportunity may close at any time and we encourage you to apply immediately.

 

1. Complete an application template in JobAps through the following link:
https://jobapscloud.com/Alameda/sup/bulpreview.asp?R1=00&R2=AF000&R3=01


2. Submit a PDF copy of your completed application, along with a cover letter, to Michelle Jesse, mjesse@acgov.org as soon as possible. 

If you have any questions regarding this announcement, please send your contact information and specific inquiries to mjesse@acgov.org or call (510) 268-7249

 


Alameda County is an Equal Opportunity Employer