Human Resource Services
Alameda Skyline

Behavioral Health Crisis Intervention Specialist II

Health Care Services Agency

Recruitment #RT-6513-01


This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.

Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position.

You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

Voluntary Demotion:
You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.



Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents.



Under direction, to provide community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses on mobile crisis and mobile evaluation teams which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field clinical assessments, outreach services, and other related duties as assigned.  Work is performed seven days a week and assignment locations may vary in order to best serve the community.


Behavioral Health Crisis Intervention Specialist I/II is a flexibly-staffed class series with the work normally performed at the II level, but with initial selection possible at the I level.  Behavioral Health Crisis Intervention Specialist Is are expected to gain experience and demonstrate proficiency which qualifies them to promote to the Behavioral Health Crisis Intervention Specialist II.  Upon successful completion of 12 months as a Behavioral Health Crisis Intervention Specialist I, the incumbent may be considered for potential flexing up to a Behavioral Health Crisis Intervention Specialist II based on the incumbent's demonstrated ability to perform at the journey level position on Mobile Crisis Teams (MCT) and Mobile Evaluation Teams (MET).  Appointment at the I level will not be extended beyond 18 months. 

Positions in this class series are located in the Behavioral Health Care Services' Crisis Response Services, which provides community based crisis prevention and early intervention services to clients and the community.  Incumbents will report to a Behavioral Health Intervention Specialist supervisor.  Behavioral Health Crisis Intervention Specialist IIs may provide direction to Behavioral Health Crisis Intervention Specialist Is and oversight and training to clinical interns.  

This series is distinguished from the Behavioral Health Clinician series in that the Behavioral Health Clinician provides clinical and case management services to clients in a clinic setting, whereas, the Behavioral Health Crisis Intervention Specialist work is solely field based responding to crisis calls to de-escalate situations involving the most vulnerable populations in the community.  


Either I

The equivalent of 12 months full-time experience in the class of Behavioral Health Crisis Intervention Specialist I in the Alameda County classified service. 



The equivalent to three years full-time post licensure experience as a behavioral health/mental health clinician providing community based clinical and/or crisis management services.  


Possession of a Master's degree from an accredited school in social work, marriage and family therapy, psychology, counseling, nursing, or related field.  


Possession of a valid clinical license from the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Registered Nursing.  

Possession of a valid California Motor Vehicle Operator's license.  Applicants must possess such license prior to appointment to such positions.  

Special Requirements:

In compliance with the Administrative Simplification of provision of the Health Insurance Potability and Accountability Act of 1996 (HIPAA), employees in this classification are required to posses a National Provider Identifier (NPI) number prior to their first day on the job.  

In compliance with Medicare regulations, eligible licensed clinicians in this classification are required to complete in the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Center for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job.  Active enrollment in Medicare is a condition of employment.  Failure to attain or maintain active enrollment will result in termination.  

In compliance with the California Code of Regulations and the Board of Behavioral Science, clinicians in this classification will be required to complete "supervision training" to be eligible to provide supervision of trainees or inters.  

NOTE: The Civil Service Commission may modify the above Minimum Qualifications ink the announcement of an examination.  


NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Example of Duties" Section of this specification.

Knowledge of:
  • Welfare and Institution Code 5150 and 5585.
  • Crisis intervention techniques and theories.
  • Current theories, principles, and practices for services to clients with serious behavioral health care symptoms and diagnosis.  
  • Psychological diagnostic methods and terminology.  
  • Cultural and social factors affecting behavior patterns. 
  • Wellness, recovery and resiliency oriented strategies and supports.
  • Dual recovery/co-occuring disorder treatment, screening and assessment tools.  
  • Community needs, resources and organizations related to behavioral health care. 
  • Clinical standards of practice and licensure requirements. 
  • Principles and practices of direct client service delivery.
  • Principles of social needs, problems, attitudes and behavioral patterns.
  • Applicable federal, state and local laws, rules and regulations.
  • Office administrative practices and procedures, including records management and the operation of standard office equipment. 
  • Computer applications related to the work. 

Ability to:
  • Work primarily in the field.
  • Perform crisis intervention and individual counseling. 
  • Work collaboratively with multi-disciplinary teams, community resources and organizations. 
  • Organize and prioritize work and meet critical deadlines.
  • Interpret, explain, and apply regulations, policies and procedures. 
  • Communicate clearly and effectively, both orally and in writing.
  • Analyze, evaluate and make sound decisions.
  • Prepare clear, accurate and effective reports, correspondence and other written materials.
  • Establish and maintain effective working relationships.
  • Work with a diverse population.


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.



TO APPLY:   Please contact Sarah Ou by email to 

You are encouraged to apply immediately as this posting is open until filled and may close at anytime.


Alameda County is an Equal Opportunity Employer

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