Tuesday, February 7, 2023

Behavioral Health Clinical Manager

Health Care Services Agency

Recruitment #RT-6527-01

Introduction

This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.

Reinstatement:
Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position.

Transfer:
You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

Voluntary Demotion:
You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

DESCRIPTION



THE HEALTH CARE SERVICES AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents.  For more information about the Health Care Services Agency, please visit www.acgov.org/health/

 

BEHAVIORAL HEALTH CARE

It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past.

 

Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful:

 

ACBHCS

Access - where every door is the right door for welcoming people with complex needs;

Consumer and Family Empowerment - through shared decisionmaking best practices, that clinically produce effective outcomes;

Best Practices - business excellence that uses public resources costeffectively;

Health and Wellness - by integrating emotional, spiritual and physical health care;

Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families;

Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse.

For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/

 THE POSITION
Under general direction, plans, develops, manages and oversees the administration of behavioral health care clinic/program operations and services; develops operational and administrative policies, procedures, standards and objectives; and performs related duties as assigned.

DISTINGUISHING FEATURES

This class is located in Behavioral Health Care Services which provides alcohol and other drugs and mental health services through county staff, private providers and community-based organizations. Behavioral Health Clinical Managers direct and manage behavioral health care clinics/programs through subordinate professional-level and/or supervisory staff; serve in a consultative role to management, community-based organizations and providers; participate in strategic planning and task force activities; and develop and monitor clinic/program budgets and work plans. The Behavioral Health Clinical Manager is distinguished from the lower level class of Behavioral Health Clinical Supervisor in that the latter does not have overall responsibility for program planning, development and evaluation, program reporting and statistics, and program outcome monitoring. The Behavioral Health Clinical Manager manages and oversees clinics/programs which include 8 or more paraprofessional and professional level staff. It is further distinguished from the higher level class of the Community Support Center Director in that the latter oversees all outpatient community supports centers/clinics.

MINIMUM QUALIFICATIONS

Either I

Experience:
The equivalent of one year of experience in the class of Behavioral Health Clinical Supervisor in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.)

Or II

The equivalent of four years of post license experience as a behavioral health/mental health clinician providing clinical and/or case management services, of which one year must have been in a supervisory capacity equivalent to that of a Behavioral Health Clinical Supervisor in Alameda County.

AND

Education:
Possession of a Master's degree from an accredited school in social work, marriage and family therapy, psychology, counseling, nursing or related field.

License/Certification:

Possession of valid clinical license from the one of the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Nursing.

Some positions in this class require a valid California Motor Vehicle Operator's license. Applicants must possess such license prior to appointment to such positions.

Special Requirements:

In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPPA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day of employment.

In compliance with Medicare regulations, eligible licensed clinicians in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day of employment. Approval for Medicare processing must be received from the CMS within 180 days of the date of hire. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Current theories, principles, and practices for services to clients with serious behavioral health care symptoms and diagnosis.
• Management principles and practices, including work planning, employee supervision and resource allocation.
• Principles, practices, funding sources and administrative requirements.
• Principles and practices of program planning and evaluation.
• Practices and techniques of programmatic analysis and report preparation.
• Psychological diagnostic methods and terminology.
• Cultural and social factors affecting behavior patterns.
• Wellness, recovery and resiliency oriented strategies and supports.
• Dual recovery/co-occurring disorder treatment, screening and assessment tools.
• Community needs, resources and organizations related to behavioral health care.
• Clinical standards of practice and licensure requirements.
• Principles and practices of direct client service delivery.
• Principles of social needs, problems, attitudes and behavioral patterns.
• Applicable federal, state and local laws, rules and regulations.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Computer applications related to the work.


Ability to:

• Work collaboratively with multi-disciplinary teams, community resources and organizations.
• Organize and prioritize work, and meet critical deadlines.
• Interpret, explain and apply regulations, policies and procedures.
• Communicate clearly and effectively, both orally and in writing.
• Analyze, evaluate and make sound decisions.
• Prepare clear, accurate and effective reports, correspondence and other written materials.
• Establish and maintain effective working relationships.
• Demonstrate interpersonal sensitivity and work with a diverse population.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

TO APPLY: Please contact Wasi Imam by email at Wasi.Imam@acgov.org .

You are encouraged to apply immediately.

Alameda County is an Equal Opportunity Employer