Saturday, September 26, 2020

Social Worker II (Cantonese and Mandarin Speaking)

Health Care Services Agency

Recruitment #RT-6715-01

Introduction

This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.

Reinstatement:
Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position.

Transfer:
You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

Voluntary Demotion:
You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

DESCRIPTION

THE HEALTH CARE SERVICES AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents.

THE POSITION

Under close supervision at the Social Worker I level and general supervision at the Social Worker II level, incumbents assess referrals for service program assistance and provide guidance, counseling and the most appropriate supportive social services to clients; collect and evaluate client socio-economic information and data; manage the on-going responsibility for a caseload of applicants or clients of services, and perform other related duties as required.

 

The Social Worker II classification is the journey level in the Social Worker series. Social Worker II’s are assigned specialized functions requiring significantly greater knowledge, ability and professional judgment than that required at the entry level. Incumbents are expected to gain experience and demonstrate proficiency, which qualifies them to promote to the higher level after twelve months of full-time experience in the class Social Worker II and based on a positive performance evaluation.

 

This position is Cantonese and Mandarin speaking.

 

 

THE IDEAL CANDIDATE

In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes:

 

 Exceptional written and oral communication skills, with a proven record of delivering clear,    

effective communication, taking responsibility for understanding others, and clearly conveying      information, and ideas through a variety of media;

 

 The ability to build and maintain successful work relationships,  collaborating with multiple

agencies to address client needs, work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds, and  making the most effective use of the capabilities, insights, and ideas of all individuals;

 

 Skill as a well-organized individual, capable of prioritizing, multi-tasking planning daily work activities, and establishing a course of action to ensure work is completed efficiently;

 

 Ability to treat people with dignity, respect and fairness, giving proper credit, andstanding up for deserving others and their ideas even in the face of resistance or challenge;

 

 Outstanding analytical skills, with demonstrated ability to think logically and arrive at sound conclusions; 

 

 A demonstrated knowledge of, and ability to apply,  the principles, practices and techniques of social work;

 

 Knowledge of Welfare and Institutions Code, the Social Security Act, and pertinent legislation in the field of public welfare;

 

 Ability to interpret complex federal and state laws, rules and regulations and procedures related to social work; and

 

 Experience providing client-centered service, and demonstrated knowledge of public and private social agencies and other community resources.

MINIMUM QUALIFICATIONS

Social Worker II Level

Either I
Experience:

The equivalent of six months full time experience in the class of Social Worker I in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.).

Or II
Education:

Equivalent to graduation from a two-year accredited college (90 quarter units or 60 semester units) which includes 15 semester or 22 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science,

AND
Experience:

The equivalent of one year of full time experience as an Employment Counselor or experience comparable to Employment Counselor. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or III
Education:

Equivalent to graduation from an accredited college or university (180 quarter units or 120 semester units), which includes 30 semester or 45 quarter units in social welfare, social/human services, or, public health, sociology, psychology, clinical psychology, counseling or other behavioral science.

AND
Experience:

The equivalent of one year full time social casework experience in a public or non-profit human services agency. (Completion of one year of graduate study in a recognized school of social work may be substituted for the experience required.)

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles, practices and techniques of social work.
• Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, including changes and developments in such legislation.
• Aims and functions of community organization and resources, including available services in the employment field County and State Health and Human Services Agency and health care.
• Basic psychological theory and practices as related to human behavior.
• Public and private social agencies and other community resources.

Ability to:

• Analyze and evaluate individual situations, to reach sound conclusions and make appropriate recommendations.
• Interpret complex Federal and State laws, rules and regulations and procedures.
• Establish and maintain effective working relationships with other professional personnel and the public.
• Communicate effectively orally and in writing.
• Prioritize work.
• Analyze basic statistics and calculate mathematic computations.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

 

Conclusion

TO APPLY:

To apply, please contact Laniana Lewaseni at 510-667-7408, or by email Laniana.Lewaseni@acgov.org

You are encouraged to apply immediately as this posting is open until filled and may close at anytime.

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.