State of Connecticut Executive Branch

Director Of Labor Operations (0414MP)

$59.82-$81.57 Hourly / $4,785.25-$6,524.83 BiWeekly /
$124,895.00-$170,298.00 Yearly


PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Labor this class is accountable for directing and integrating the programs and operations for individual or multiple Central and Field Units.

GUIDELINES FOR JOB CLASS USE

Incumbents in this class provide direction for Central or Field Units with a defined function (employment services or unemployment insurance) or a single unit with agency specific goals.

SUPERVISION RECEIVED

Receives executive direction from the Commissioner, Deputy Commissioner or other administrative official of higher grade.

SUPERVISION EXERCISED

Directs staff as assigned.

EXAMPLES OF DUTIES

  • Directs staff and operations in the administration and integration of programs of statewide Central or Field Units;
  • Coordinates service delivery contracts between American Job Centers and Central Units.
  • Assumes a central role in development and promulgation of department policies, procedures and goals;
  • Coordinates policy application to ensure consistency throughout assigned area;
  • Participates in strategic and operational planning initiatives and resource allocation including determining appropriate staffing levels;
  • Designs and implements performance review standards for staff;
  • Identifies problems or deficiencies in operations of assigned area and oversees implementation of solutions;
  • Administers budget, directing assignment of staff and resources as appropriate;
  • Prepares comprehensive reports on assigned operations;
  • Promotes implementation of a high quality, customer needs driven approach to service delivery and program operation;
  • Facilitates and coordinates training initiatives for assigned staff;
  • Works in concert with Labor Department officials, state and federal agencies, local government, community organizations and employers to facilitate development and implementation of joint program and service initiatives;
  • Assists in marketing of agency services such as representing department as a public speaker;
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • and ability to apply management principles and practices including total quality management;
    • and ability to interpret and apply relevant state and federal laws, statutes and regulations including employment and unemployment insurance laws and court decisions in precedent cases;
    • employment problems and practices, employment and training programs and labor market trends and conditions;
    • Job Center operations and agency programs, policies and procedures regarding unemployment insurance, employment and training and job placement;
  • Knowledge of and ability to use relevant management information systems;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
    • problem solving skills;
    • motivational skills;
  • Considerable analytical ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of technical level experience in counseling, employment placement, veterans employment and training support services, public contact work, human service programs, community action programs, job service, unemployment insurance or employment and training functions.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in an administrative or supervisory capacity.

NOTE:

  • This capacity is interpreted as planning, supervising, organizing, directing and/or controlling resources of a major subdivision of an agency or organization.
  • For state employees this experience is interpreted at the level of a Labor Department Unit Director.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master’s degree may be substituted for one (1) additional year of the General Experience.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(10)-Employment Security

BARGAINING UNIT

(02)-MANAGERIAL

EEO

(1)-Officials And Administrators

SALARY INFORMATION

MP 70

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Director of Labor Operations in Salary Group MP 70 approved effective April 1, 2022. (Revised to modify content) Item No. 23-114R

EFFECTIVE DATE

12/15/2023

CLASS: 0414MP; EST: 1/26/1998; REV: 12/15/2023;