State of Connecticut Executive Branch

• Directs staff and operations of the division or unit;
• Coordinates, plans and manages division or unit activities with other public and private agencies;
• Formulates division or unit goals and objectives;
• Assists in development of agency policies and procedures and implements new procedures and procedural revisions;
• Evaluates staff;
• Assists in developing division or unit budget;
• Maintains contacts and works collaboratively with individuals, other operational units, agencies and officials within and outside of division or unit who might impact on program activities;
• Develops and coordinates overall planning and design of all research and program evaluation initiatives for agency;
• Directs preparation of complex research and planning activities and disseminates research;
• Conducts controlled studies, analysis and evaluation of offender programming and assessment tools and produces evidence-based results;
• Directs development and maintenance of performance measures and standards for programmatic functions;
• Evaluates effectiveness of programs, program needs and recommends procedural and programmatic improvement;
• Participates in total quality management and/or improvement activities;
• Ensures consistent application and evaluation of treatment and assessment tools;
• Ensures continuum of care;
• Develops management information systems to plan, evaluate and monitor operations;
• Develops methodologies for determining priorities in accomplishing short and long range agency goals and objectives;
• Guides, advises and consults with directors concerning implementation and execution of agency programs;
• Utilizes collaborative offender risk assessment strategy and risk-based structured decision making;
• Initiates and prepares requests for grants;
• Ensures implementation and execution of grant requirements;
• Prepares reports and correspondence;
• Represents department or board on matters relating to program and services; 
• Leads the recruitment and hiring of staff, including outreach, interview and selection;
• May maintain statistics, research and best practices pertaining to correctional treatment, parole, revocation and rescission hearings;
• Performs related duties as required.

• Considerable knowledge of
  • and ability to apply management principles and practices;
  • relevant state and federal laws, statutes and regulations;
  • relevant agency policies and procedures;
  • casework methods and techniques of current correctional and parole practices including offender classification, assessment and treatment systems;
  • methods of research design, statistical analysis and database management;
  • public planning and policy analysis;
• Considerable
  • interpersonal skills;
  • oral and written communication skills;
• Ability to
  • analyze organizational problems, design and conduct studies and determine effective solutions;
  • utilize computer software.

Two (2) years of the General Experience must have been in a supervisory or managerial capacity responsible for directing correctional treatment, parole or community service programs.

NOTE: For state employees this experience is interpreted at the level of a Correctional Counselor Supervisor or Parole and Community Services Manager.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master’s degree in counseling, criminal justice, human services, law enforcement, psychology, sociology or social work may be substituted for one (1) additional year of the General Experience.