PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for supervising Data Entry Operators and activities of a data entry installation.
GUIDELINES FOR JOB CLASS USE
Incumbents must perform in one of the following capacities:
- Perform routine to complex data entry applications and supervise between six (6) and twenty (20) operators.
- Use multiple systems and more complex data entry applications and supervise as few as three (3) operators.
- Assist in supervision within a large data entry installation with at least twenty (20) full time operators.
SUPERVISION RECEIVED
Works under the general direction of an employee of higher grade.
SUPERVISION EXERCISED
Supervises employees performing data entry operations and related functions.
EXAMPLES OF DUTIES
- Supervises employees in operation of and functions related to data entry equipment;
- Plans and prepares production schedules;
- Assigns work;
- Keeps time and production records;
- Ensures effective utilization and maintenance of equipment;
- Monitors and initiates changes in work flow in order to provide most efficient service;
- Sets up or revises screen format or new applications as required;
- Commands and monitors equipment;
- Reviews work for accuracy;
- Establishes training procedures and trains employees in equipment operations, procedures and related functions;
- Ensures efficiency and productivity of work performed;
- Supervises operation of other data entry and related equipment and operates equipment as required;
- May evaluate, develop, establish and implement new methods and procedures;
- May coordinate activities of other shifts;
- May be accountable for supervising operators or other data entry personnel at remote locations;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of
- applications, functions and procedures related to area and specific equipment;
- electronic data processing including storage and/or retrieval and input and/or output media;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- skill in operating data entry and related equipment;
- Ability to maintain records;
- Supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years of experience in data entry operations above the trainee level.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been at the level of a Data Entry Operator 2 or its equivalent.
JOB CLASS DESIGNATION
Classified/Non-Competitive
OCCUPATIONAL GROUP
(05)-Clerical/Secretarial
BARGAINING UNIT
(07)-ADMN CLERICAL (NP-3)
EEO
(6)-Administrative Support
SALARY INFORMATION
CL 17
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
CANCELLATION CLAUSE
This replaces the existing specification for the class of Data Entry Supervisor 1 in Salary Group CL 17 approved effective May 09, 2023. (Reviewed in accordance with Connecticut General Statute § 5-200a. Revised to modernize format and text.) Final No. 24-240
EFFECTIVE DATE
11/08/2024
CLASS: 2309CL;
EST: 4/25/1986;
REV: 11/8/2024;