State of Connecticut Executive Branch

In the Department of Correction this class is accountable for directing the planning, implementation, management and evaluation of the overall health services for assigned correctional facilities.

Receives administrative direction from the Chief Operating Officer or other administrative official of higher grade.

Maintains leadership at assigned facilities and directs assigned staff.

• Directs multidisciplinary staff and operations for assigned correctional facilities; 
• Coordinates, plans and manages daily delivery of all health services (including medical, mental health, dental and support services) to offender and inmate population; 
• Formulates and leads health services team in attainment of facility based and agency goals and objectives;
• Develops, implements, and evaluates policies, goals, and objectives to ensure conformance with national standards, administrative policies and statutory provisions; 
• Assists in formulation and implementation of organizational and site-specific policies and procedures; 
• Provides ongoing performance feedback and evaluations and initiates and enforces progressive discipline when necessary;
• Maintains contacts and acts as a liaison with individuals within and outside of region who might impact on health services activities;
• Oversees facility staffing to ensure appropriate resource allocation and compliance with collective bargaining agreements and labor laws;
• Monitors all activities of region for conformance with relevant state and federal licensure and other statutes, regulations and/or policies; 
• Enforces health services polices and agency administrative directives; 
• Coordinates with human resources to ensure hiring, retention, training and promotion of qualified staff; 
• Oversees and contributes to developmental planning and quality improvement and quality assurance (QI/QA) processes; 
• Ensures collection, tracking and reporting of data to evaluate QI/QA initiatives; 
• Oversees, evaluates and monitors monthly program utilization data;
• Reviews utilization and other reports and develops corrective action plans to improve processes as indicated; 
• Ensures overall region operations within budgetary guidelines;
• Leads the recruitment and hiring of staff, including outreach, interview and selection;
• Performs related duties as required.

• Considerable knowledge of
  • and ability to apply management principles and practices;
  • relevant state and federal laws, statutes and regulations;
  • relevant agency policies and procedures; 
  • institutional or health care delivery systems quality improvement and quality assurance processes; 
  • relationships between risk factors and incidence of health problems; 
  • changing aspects of social-medical philosophies; 
• Knowledge of
  • changing pattern of preventive medicine and environmental health; 
  • state and community health services organizations and programs;
• Considerable
  • interpersonal skills; 
  • oral and written communication skills; 
• Considerable ability to
  • set priorities and organize and manage resources to meet diverse needs of clients; 
  • work collaboratively with clinical leadership in a matrix environment;
• Ability to analyze, evaluate and interpret data.

A Bachelor’s degree in business administration, public administration, healthcare administration or a related field and four (4) years of professional experience managing programs and operations of behavioral health or health care services. Experience working with incarcerated or former prisoners in a professional healthcare capacity is preferred.

Three (3) years of the General Experience must have been in a supervisory or project management capacity.

• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
• Incumbents in this class may be required to travel.