State of Connecticut Executive Branch

In the Office of Early Childhood this class is accountable for supervising the statewide licensing and regulation of child care programs and providers.

Supervises a staff of Child Care Licensing Specialists and other staff as assigned.

• Schedules, assigns, oversees and reviews work of staff; 
• Identifies staff training needs and designs and provides training to meet needs; 
• Conducts performance evaluations; 
• Determines priorities and plans program work; 
• Develops, implements and ensures maintenance of program procedures; 
• Develops or makes recommendations on development of policies and standards; 
• Maintains daily communications with staff and child care licensed providers to ensure consistency in the implementation of regulations, policies and procedures; 
• Acts as liaison with other operating units, agencies and outside officials regarding unit policies, procedures and legal proceedings; 
• Prepares reports and correspondence; 
• Provides budgetary input; 
• Interprets and explains child care licensing laws, regulations and policies to child care professionals and the public; 
• Reviews child care licensing proposals and makes recommendations concerning regulations and statutes that impact the child care licensing programs; 
• Oversees complaint investigations including the coordination of joint investigations with the Department of Children and Families (DCF), law enforcement officials, local officials and others; 
• Mediates disputes over regulatory compliance between licensing staff and child care provider staff; 
• Works with representatives of other state agencies and outside officials when establishing and implementing joint agreements and policies; 
• Contributes to preparation of statement of charges and notice of violations; 
• Prepares cases for referral to adjudication; 
• Represents agency in formal enforcement and administrative proceedings; 
• Represents the Division in agency meetings, community meetings and with Commission; 
• Alerts the Commissioner of cases needing immediate attention; 
• Conducts staff meetings; 
• Works with information technology staff concerning programing requirements, testing and troubleshooting analysis; 
• Represents agency on committees, task forces and professional conferences; 
• Prepares and presents training to DCF staff on MOU; 
• Performs related duties as required.

• Considerable knowledge of
  • relevant agency policies, procedures and regulatory practices; 
  • and ability to interpret relevant state and federal laws, statutes and regulations related to child care programs; 
  • principles and techniques of planning and operating child care and youth camp programs; 
  • child care licensing functions; 
  • emergency procedures; 
  • investigative processes; 
• Knowledge of
  • and ability to mediate conflict; 
  • and ability to negotiate and support the drafting of settlement agreements; 
• Considerable
  • interpersonal skills; 
  • oral and written communication skills; 
• Skills
  • supervisory skills;
  • leadership skills;
• Ability to
  • facilitate enforcement proceedings; 
  • utilize computer software.

Eight (8) years of experience providing professional child care services with involvement in program development and operational policy.

Two (2) years of the General Experience must have been in a supervisory or consultative capacity providing professional advice and/or technical support in the field of child care.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  
• A Master's degree in child development, early childhood education, public health, social work or other closely related field may be substituted for one (1) additional year of the General Experience.
  
• For state employees two (2) years of experience as a Child Care Licensing Specialist may be substituted for the General and Special Experience.

This replaces the existing specification for the class of Child Care Licensing Supervisor in Salary Group SH 27 approved effective January 14, 2022. (Reviewed in accordance with Connecticut General Statute § 5-200a. Revised to modernize format and add Acknowledgement section.) Final No. 24-142