PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Insurance Department this class is accountable for directing the programs and activities of a division.
GUIDELINES FOR JOB CLASS USE
This class is used in one of the following functional areas:
- Consumer Services
- Life and Health (Non-Actuary)
- Market Conduct, Licensing, Fraud
- Property and Casualty (Non-Actuary)
SUPERVISION RECEIVED
Receives executive direction from the Commissioner or other administrative official of higher grade; consults with Office of the Attorney General regarding legal matters.
SUPERVISION EXERCISED
Directs staff of division.
EXAMPLES OF DUTIES
- Directs staff and operations of division;
- Coordinates, plans and manages division activities;
- Formulates program goals and objectives;
- Develops or assists in development of related policy;
- Interprets and administers pertinent laws;
- Evaluates staff;
- Prepares or assists in preparation of division budget;
- Maintains contacts with individuals within and outside of division who might impact policy or program activities;
- Represents department on various boards, commissions and task forces dealing with public policy issues;
- Prepares and delivers testimony before legislative committees;
- Leads the recruitment and hiring of staff, including outreach, interview and selection;
- May manage activities relating to insurance receiverships, guaranty fund administration, NAIC and legislative functions and delivery of legal service within department;
- May direct regulation of life and health insurance or property and casualty insurance products including but not limited to evaluation of insurance companies' financial strength and analyzing policy filings, rates and coverages;
- May direct conduct of financial analysis, field audit or market conduct of insurers, fraternal benefit societies, hospital and medical service corporations and health maintenance organizations;
- May develop and execute programs involving examination, mediation and resolution of complaints concerning all lines of insurance, insurance products, practices, procedures, operations, laws or regulations and licensees or non-licensees of department engaged in or acting as an insurance business;
- May direct programs and operations related to licensing of persons to perform insurance activities in Connecticut including but not limited to developing and maintaining up-to-date educational standards and licensing examinations;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- and ability to apply management principles and practices;
- relevant state and federal laws, statutes and regulations;
- principles, practices and modern methods of business organization and management, insurance policies, contracts and reinsurance agreements;
- insurance policy terminology, forms, organization, practice and procedures;
- methods used by other states in regulation of insurance companies;
- Considerable
- interpersonal skills;
- oral and written communication skills.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Ten (10) years of experience in the regulation of insurance companies OR in policyholder services, sales, claims settlement, loss control, actuarial, contract development, investment, underwriting administration or audit services in the insurance industry.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a supervisory capacity over professional staff.
NOTE: For state employees this experience is interpreted at the level of an Insurance Principal Examiner or Insurance Accredited Financial Examiner.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training in accounting, business, insurance, finance, economics or actuarial science may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in accounting, business, insurance, finance, economics or actuarial science may be substituted for one (1) additional year of the General Experience.
- A designation of a Certified Public Accountant (CPA) and/or Certified Financial Examiner (CFE) may be substituted for one (1) additional year of the General Experience.
- Graduation from an accredited law school may be substituted for two (2) additional years of the General Experience.
SPECIAL REQUIREMENTS
Incumbents in this class may be required to travel.
COMPENSATION GUIDELINES
If incumbents are reassigned to a functional area under a different class code and MP group level, salary adjustments will be made in accordance with compensation calculation guidelines. All merit system requirements must be met for appointment to class code 2857.
JOB CLASS DESIGNATION
Classified/Competitive
OCCUPATIONAL GROUP
(15)-Insurance Programs and Control
BARGAINING UNIT
(02)-MANAGERIAL
EEO
(1)-Officials And Administrators
SALARY INFORMATION
MP 70
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
CANCELLATION CLAUSE
This replaces the existing specification for the class of Insurance Department Division Director in Salary Group MP 70 approved effective December 28, 2012. (Revised to add Acknowledgement section and modify content) Final No. 23-001
EFFECTIVE DATE
01/03/2023