State of Connecticut Executive Branch

Receives administrative direction from the Developmental Services Assistant Regional Director for Resources or other administrative official of higher grade.

Region or Training School: Directs staff and programs assigned to case management services.  

Central Office: Directs statewide case management services for the agency.

• Directs staff and operations of case management services; 
• Coordinates, plans and manages division activities; 
• Formulates program goals and objectives; 
• Develops or assists in development of related policy; 
• Interprets and administers pertinent laws; 
• Evaluates staff;
• Prepares or assists in preparation of division budget; 
• Maintains contact with individuals within and outside of division who might impact on program activities; 
• Directs processing of all referrals for services; 
• Directs delivery of case management services to individual and coordinates services with those of other public and private community agencies; 
• Directs development and maintenance of case records; 
• Directs processing of admissions; 
• Arranges for processing of clinical and diagnostic evaluations; 
• Participates in administration of federal reimbursement programs; 
• Recruits case management staff; 
• Develops and implements in-service staff development programs; 
• Trains and evaluates professional and clerical personnel; 
• Directs preparation of appropriate grant requests; 
• Supervises cataloging of community resources and assessment of community needs; 
• Leads the recruitment and hiring of staff, including outreach, interview and selection;
• May supervise recruitment, licensing, development and implementation of community training homes and respite care programs; 
• May serve as field instructor for graduate and undergraduate social work students; 
• May coordinate and direct development and implementation of research activities; 
• May function as Data Collection Systems coordinator in region or facility; 
• May chair region or facility interdisciplinary admissions and case review team;
• Performs related duties as required. 

• Considerable knowledge of
  • relevant agency policies and procedures; 
  • relevant state and federal laws, statutes and regulations; 
  • case management practices for individuals with an intellectual disability;
  • social problems resulting from intellectual and other developmental disabilities and methods of dealing with such problems; 
  • organization of services for individuals with an intellectual disability and methods of their implementation; 
  • relationships between facilities for individuals with an intellectual disability, community agencies, courts and health facilities; 
  • interdisciplinary approach to program planning; 
  • public and private resources for individuals with an intellectual disability; 
• Knowledge of and ability to apply management principles and practices;
• Considerable
  • interpersonal skills;
  • oral and written communication skills.

• Incumbents in this class must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
• Incumbents in this class may be required to travel.