PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Emergency Services and Public Protection this class is accountable for directing the development, coordination and administration of the statewide emergency telecommunications system or interoperability initiatives for state, regional and municipal public safety organizations.
SUPERVISION RECEIVED
Receives administrative direction from an administrative official of higher grade.
SUPERVISION EXERCISED
Directs the staff of the unit.
EXAMPLES OF DUTIES
- Directs staff and operations of the Statewide Emergency Telecommunications or Interoperability Telecommunications Unit;
- Coordinates, plans and manages unit activities;
- Formulates emergency telecommunications or interoperability program goals and objectives;
- Develops or assists in development of related policies and procedures;
- Interprets and administers pertinent laws;
- Evaluates staff;
- Prepares or assists in preparation of unit budget;
- Maintains contacts with individuals within and outside of unit who might impact unit activities;
- Negotiates contracts with commercial vendors, government agencies and communication companies;
- Represents office on statewide, regional and federal telecommunication policies and regulatory issues;
- Coordinates emergency telecommunications or interoperability systems with federal, state, adjacent states, regional and local public safety-first responder organizations;
- Leads the recruitment and hiring of staff, including outreach, interview and selection;
- May testify at hearings;
- Performs related duties as required.
DIVISION OF STATEWIDE EMERGENCY TELECOMMUNICATIONS:
- Oversees development of technical specifications and application and integration of new telecommunication technologies for new and existing statewide emergency telecommunications or interoperability systems;
- Provides complex technical analysis and oversight of plans, specifications and estimates for emergency telecommunications or interoperable telecommunications systems;
- Coordinates installation of interoperability communications equipment;
- Designs, implements and maintains statewide telecommunication interoperability facilities, systems and equipment;
- Performs related duties as required.
DIVISION OF EMERGENCY MANAGEMENT, COMMUNICATION UNIT:
- Oversees all phases of program grant;
- Develops evaluation standards and timetables in adherence with grant implementation;
- Procures and coordinates installation of interoperability communications equipment;
- Coordinates records of all interoperability assets;
- Assists in development of Standard Operational Procedures (SOP) and Tactical Interoperable Communication Plan (TICP) for state, regions and municipalities to ensure compliance with the National Incident Management System (NIMS);
- Facilitates and coordinates training of interoperability systems users;
- May provide operational management to the Statewide Operations Center;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- and ability to apply management principles and practices;
- and ability to apply relevant state and federal laws, statutes and regulations;
- principles, practices and issues of telecommunications and integrated voice and/or data transitions;
- Federal Communications Commission regulations;
- program evaluation and monitoring methods;
- telecommunications systems analysis and design;
- Knowledge of
- grant preparation and administration;
- asset management;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Considerable ability to plan, organize, direct and/or coordinate multi-agency programs.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Nine (9) years of experience in telecommunications systems analysis or in planning, designing, coordinating and implementing large scale radio and/or telephone systems.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a working lead or advanced working level responsible for telecommunications systems analysis, design and planning.
NOTE: For state employees this experience is interpreted at the level of a Telecommunications Engineer 2.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training in computer sciences, electrical engineering, physics, applied mathematics or telecommunications may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
- A Master’s degree in the above areas may be substituted for one (1) additional year of the General Experience.
SPECIAL REQUIREMENTS
- Incumbents in this class may be required to travel.
- Incumbents in this class may be required to be on twenty-four (24) hour call.
- Incumbents in this class may be required by the appointing authority to possess and retain appropriate current licenses, permits and/or certifications.
JOB CLASS DESIGNATION
Classified/Competitive
OCCUPATIONAL GROUP
(12)-General Administration and Management
BARGAINING UNIT
(02)-MANAGERIAL
EEO
(1)-Officials And Administrators
SALARY INFORMATION
MP 66
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
CANCELLATION CLAUSE
This replaces the existing specification for the class of Emergency Telecommunications Manager in Salary Group MP 66 approved effective May 25, 2023. (Reviewed in accordance with Connecticut General Statute § 5-200a. Revised to modify content) Item No. 24-132
EFFECTIVE DATE
CLASS: 3273MP;
EST: 4/11/2008;
REV: 9/12/2024;