PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Labor this class is accountable for supervising a regional division office and performing quasi-judicial work conducting hearings and rendering decisions for the most complex unemployment insurance appeals or other assigned matters within the jurisdiction of the department.
SUPERVISION RECEIVED
Receives general direction from the Director of the Employment Security Appeals Referee section or other employee of higher grade.
SUPERVISION EXERCISED
Supervises professional and other staff as assigned.
EXAMPLES OF DUTIES
- Directs staff and operations;
- Plans, coordinates and manages a comprehensive system for hearing appeals and issuing decisions;
- Formulates goals and objectives for regional office and clearly articulates to staff agency mission, goals and standards;
- Provides assistance and guidance to Associate Referees and Referees in more complex cases;
- Plans, develops and administers regional office budget subject to approval of Board of Review;
- Provides input into development of policy;
- Monitors regional office performance in relation to division mission, goals and standards;
- Assesses need for staff development;
- Provides staff training and assistance utilizing individual development plans;
- Reviews decisions and other work of staff for compliance with federal and state standards and legal requirements;
- Assists in development and implementation of performance standards;
- Evaluates staff;
- Adjudicates complex cases involving unemployment insurance and other matters within departmental jurisdiction;
- Responds to general and technical inquiries regarding appellate procedures and Connecticut Unemployment Insurance law;
- Participates in initiation, development and implementation of appeals programs and services designed to resolve problems and better serve needs of customers;
- May design and implement division wide projects to improve efficiency or quality of operation;
- May represent division at policy meetings and other forums;
- May provide consultation to agency executives and administrators regarding division programs and operations;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- relevant state laws, rules and regulations;
- Connecticut Employment Security Division appeals process, procedures and operations;
- quasi-judicial procedures and rules of evidence;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Considerable ability to
- comprehend, interpret and apply laws, regulations and legal decisions;
- reach sound decisions based on findings of fact, evidence and applicable laws, regulations and rulings;
- Ability to
- work independently or as a team leader;
- utilize technology to review case history, research relevant law and draft decisions;
- maintain judicial demeanor;
- handle stressful situations;
- Supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years of experience at the level of an Employment Security Associate Appeals Referee.
SPECIAL REQUIREMENTS
- Incumbents in this class may be required to speak a foreign language.
- Incumbents in this class may be required to travel.
JOB CLASS DESIGNATION
Classified/Competitive
OCCUPATIONAL GROUP
(10)-Employment Security
BARGAINING UNIT
(12)-SOCIAL SERV (P-2)
EEO
(2)-Professional
SALARY INFORMATION
SH 31
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
CANCELLATION CLAUSE
This replaces the existing specification for the class of Employment Security Principal Appeals Referee in Salary Group SH 31 approved effective July 31, 2009. (Revised to modernize format and add Acknowledgement section) Final No. 23-132
EFFECTIVE DATE
06/08/2023
CLASS: 3303SH;
EST: 7/8/1983;
REV: 6/9/2023;