State of Connecticut Executive Branch

Developmental Services Program Manager (General) (4174MP)

$45.46-$61.97 Hourly / $3,636.29-$4,957.59 BiWeekly /
$94,907.00-$129,393.00 Yearly


PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Developmental Services, at a Regional Office or in the Central Office this class is accountable for directing a program which provides services to individuals with an intellectual disability and related conditions and their families.

SUPERVISION RECEIVED

REGIONAL OFFICE: Receives administrative direction from a Developmental Services Assistant Regional Director or other administrative official of higher grade.

CENTRAL OFFICE: Receives executive direction from the Deputy Commissioner or other administrative official of higher grade.

SUPERVISION EXERCISED

Directs staff of a unit as assigned.

EXAMPLES OF DUTIES

  • Directs staff and operations of a unit; 
  • Coordinates, plans and manages unit activities; 
  • Formulates program goals and objectives;
  • Develops or assists in development of related policy; 
  • Interprets and administers pertinent laws; 
  • Evaluates staff; 
  • Manages service provision in an area within a region or oversees service provision statewide for a program area;
  • Manages program budget for service area within a region or oversees distribution of funds among regions for a program area; 
  • Maintains contacts with individuals within and outside of unit who might impact on program activities; 
  • Oversees accounts and funding related to family support programs; 
  • Analyzes cost data; 
  • Participates in selection of providers including negotiation and monitoring of contracts;
  • Makes recommendations for service enhancements; 
  • Organizes and/or manages task forces and community agencies and councils as well as ad hoc work groups; 
  • Manages and/or coordinates development of reports and recommendations; 
  • Keeps department managers informed of program activities; 
  • Assists in identification and determination of priorities; 
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • May mediate disputes between providers and families; 
  • May manage implementation of demonstration of ongoing products; 
  • May collaborate with other state agencies and private sector; 
  • May develop, coordinate and supervise leisure time activities in partnership with community organizations; 
  • May manage activities to identify and/or adapt new concepts, ideas and state of the art programs; 
  • May serve as on-call officer for region; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of 
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes and regulations; 
    • modern principles and practices of community based integrated services for individuals with an intellectual disability and related conditions; 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of experience in the provision of human services programs.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training in education, psychology, rehabilitative therapy, social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
  • A Master’s degree in education, psychology, rehabilitation therapy, social work or a closely related field may be substituted for one (1) additional year of the General Experience.
  • For state employees four (4) years of experience as a Developmental Services Residential Program Supervisor 1 may be substituted for the General and Special Experience.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(25)-Patient and Inmate Care

BARGAINING UNIT

(02)-MANAGERIAL

EEO

(2)-Professional

SALARY INFORMATION

MP 63

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility. 

CANCELLATION CLAUSE

This replaces the existing specification for the class of Developmental Services Program Manager (General) in Salary Group MP 63 approved effective August 11, 2023. (Reviewed in accordance with CGS 5-200a) Final No. 24-187

EFFECTIVE DATE

09/12/2024

CLASS: 4174MP; EST: 6/14/1996; REV: 9/12/2024;