PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Economic and Community Development this class is accountable for conducting tours of state buildings or areas explaining exhibits or other points of interest; may perform custodial duties.
SUPERVISION RECEIVED
Initially works under the close supervision of a Museum Assistant, Museum Curator or other employee of higher grade; works more independently with acquired experience.
SUPERVISION EXERCISED
May lead seasonal and other lower level employees as assigned.
EXAMPLES OF DUTIES
- Conducts tours for visitors through museums or historical areas of interest;
- Escorts visitors to points of interest and explains historical, scientific or cultural background;
- Distributes guide books;
- Collects cash;
- Acts as information clerk to visitors;
- Makes rounds of assigned area and reports any suspicious circumstances to supervisor or police;
- May demonstrate operation of simple devices;
- May sell tickets, informational literature and gift shop items;
- May keep records;
- May make bank deposits;
- May perform custodial duties;
- May operate audio/visual equipment;
- May make small purchases;
- May supervise seasonal workers;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of historical background pertaining to assignment;
- Skills
- interpersonal skills;
- oral and written communication skills;
- Ability to utilize computer software;
- Public speaking ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
One (1) year of guide duty involving contact with the public OR graduation from high school OR possession of General Educational Development certification.
COMPENSATION GUIDELINES
In accordance with applicable collective bargaining agreement's compensation guidelines.
JOB CLASS DESIGNATION
Classified/Non-Competitive
OCCUPATIONAL GROUP
(16)-Labor-Trades, Laundry
BARGAINING UNIT
(06)-SERVICE/MAINT (NP-2)
EEO
(8)-Service Maintenance
SALARY INFORMATION
TC 10
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
CANCELLATION CLAUSE
This replaces the existing specification for the class of Guide in Salary Group TC 10 approved effective May 5, 2022. (Reviewed in accordance with Connecticut General Statute § 5-200a. Revised to modernize format and add Acknowledgement section) Final No. 24-173
EFFECTIVE DATE
09/11/2024
CLASS: 4221TC;
EST: 4/1/1952;
REV: 9/18/2024;