State of Connecticut Executive Branch

Motor Vehicle Branch Supervisor (4386CL)

$32.08-$41.35 Hourly / $2,566.06-$3,307.25 BiWeekly /
$66,974.00-$86,319.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a Department of Motor Vehicles branch office this class is accountable for supervising staff engaged in a variety of transactions, acting as assistant to the Motor Vehicle Branch Operations Supervisor 1 or 2, and providing a full range of direct services to the public.

In an independent sub-office of the Department of Motor Vehicles this class is accountable for supervising staff, overseeing all office activities and providing direct services to the public.

SUPERVISION RECEIVED

In a branch office, receives general direction from a Motor Vehicle Branch Operations Supervisor 1 or 2 or other employee of higher grade.

In an independent sub-office, receives general direction from a Motor Vehicle District Manager or other employee of higher grade.

SUPERVISION EXERCISED

Supervises assigned personnel which may include orientation, training, counseling, evaluation and discipline in accordance with departmental standards.

EXAMPLES OF DUTIES

Performs a wide range of supervisory, administrative and technical duties, as follows:
  • Supervises assigned staff;
  • Assigns and evaluates work for effectiveness;
  • Counsels or assists staff in resolving public service difficulties, limited restorations or other problems;
  • Provides or assists in providing orientation and training to employees;
  • Periodically evaluates workflow and effectiveness of work to assess ongoing training or procedural needs;
  • Prepares office reports and correspondence;
  • Completes employee service ratings;
  • Reassigns staff as necessary to provide most efficient public services; 
  • Prepares or assists Motor Vehicle Branch Operations Supervisor in preparing work stations;
  • Checks office equipment to ensure proper functioning;
  • Assists in ongoing provision of information/services to the public;
  • Provides assistance to central office personnel, tax collectors, dealership personnel and other concerned individuals;
  • Performs the full range of branch office transactions including limited restorations and the operation of equipment as required;
  • Assists Branch Operations Supervisor in performing a variety of other administrative functions;
  • May maintain employee attendance and time records;
  • May make minor repairs and adjustments;
  • May be responsible for opening office building and safe;
  • May be responsible for or assist supervisor in ensuring proper building security and maintenance;
  • May be responsible for maintaining inventory and ordering office supplies;
  • May collect money and receipts from staff, prepare bank deposits and resolve balancing problems;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • the functions and activities of the Department of Motor Vehicles;
    • and ability to apply motor vehicle laws and regulations;
    • office systems and procedures;
  • Knowledge of clerical detail and record keeping including financial record keeping;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Skills
    • in handling and counting money;
    • in the operation of office equipment;
  • Ability to
    • maintain office equipment;
    • prepare reports;
  • Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Three (3) years of the General Experience must have involved the issuance of official documents requiring the examination of applications and supporting documentation, two (2) years of which must have been in an advanced examination capacity requiring the issuance of a variety of official documents or in a working supervisory capacity.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
  • Two (2) years of experience as a Motor Vehicle Examiner Specialist or one (1) year of experience as a Head Motor Vehicle Examiner may be substituted for the General and Special Experience.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(05)-Clerical/Secretarial

BARGAINING UNIT

(07)-ADMN CLERICAL (NP-3)

EEO

(6)-Administrative Support

SALARY INFORMATION

CL 20

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Motor Vehicle Branch Supervisor in Salary Group CL 20 approved effective November 29, 2013. (Revised to modernize formatting and add Acknowledgement section) Final No. 23-100

EFFECTIVE DATE

05/10/2023
CLASS: 4386CL; EST: 12/11/1959; REV: 5/16/2023;