State of Connecticut Executive Branch

Head Clerk (4389CL)

$25.26-$33.13 Hourly / $2,020.73-$2,649.89 BiWeekly /
$52,741.00-$69,162.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for acting as a working supervisor for other employees in the performance of a range of general clerical work or for functioning as an assistant to an Office Supervisor.

GUIDELINES FOR JOB CLASS USE

Incumbents in this class provide direct supervision to employees while assisting in the performance of work activities. Direct supervision shall be provided to at least three (3) subordinates to warrant a full-time working supervisor.

SUPERVISION RECEIVED

Receives general direction from an employee of higher grade.

SUPERVISION EXERCISED

Leads other clerical employees as assigned.

EXAMPLES OF DUTIES

  • Coordinates office workflow; 
  • Determines priorities, schedules, assigns, oversees and reviews work; 
  • Establishes and maintains office procedures; 
  • Provides staff training and assistance; 
  • Conducts or assists in conducting performance evaluations; 
  • Maintains or oversees maintenance of office records and logs; 
  • Acts as liaison with other operating units, agencies and outside officials regarding agency policies and procedures; 
  • Prepares reports; 
  • Performs a range of clerical procedures which may include such things as processing, reception, filing, record-keeping, bookkeeping and typing; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of office systems and procedures; 
  • Skills
    • interpersonal skills; 
    • oral and written communications skills; 
    • in performing arithmetic computations; 
  • Ability to
    • perform a full range of clerical tasks; 
    • schedule and prioritize workflow; 
    • operate office equipment which may include computers, tablets and other electronic equipment; 
    • read, understand and apply a variety of materials; 
  • Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of general clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved a full range of general clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of 15 semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

SPECIAL REQUIREMENTS

Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (G.E.D.) certification by the time of permanent appointment.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(05)-Clerical/Secretarial

BARGAINING UNIT

(07)-ADMN CLERICAL (NP-3)

EEO

(6)-Administrative Support

SALARY INFORMATION

CL 15

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Head Clerk in Salary Group CL 15 approved effective September 10, 2010. (Revised to modernize format and add Acknowledgement section) Final No. 23-150

EFFECTIVE DATE

06/27/2023
CLASS: 4389CL; EST: 3/23/1979; REV: 6/28/2023;