State of Connecticut Executive Branch

In the Office of the State Comptroller this class is accountable for directing the implementation and maintenance of the statewide benefit system.

• Directs staff and operations of the statewide benefit administration module of CORE-CT;
• Coordinates, plans and manages benefit administration activities for employee and retiree population;
• Formulates systems goals and objectives;
• Develops or assists in development of related policy;
• Interprets and administers pertinent laws;
• Maintains contacts with individuals within and outside of agency who might impact on benefit administration activities;
• Provides expertise to information technology staff when making system enhancements;
• Recommends system requirement changes to increase efficiency, resolve systemic errors or ensure compliance with state and federal regulations and collective bargaining agreements;
• Develops and maintains statewide benefit administration procedures to ensure system operability, efficiency and integrity;
• Analyzes statewide benefit data to resolve discrepancies and errors;
• Prepares tests and executes annual open enrollment processes;
• Configures and maintains benefit system tables;
• Tests system changes;
• Responds to inquiries and ensures resolution of issues and inaccuracies with specific employee records or system-wide problems;
• Participates in the recruitment and hiring of staff, including outreach, interview and selection;
• May speak before professional and lay groups;
• Performs related duties as required.

• Considerable knowledge of
• and ability to map business processes;
• and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software; 
• relevant state and federal laws, statutes and regulations;
• benefit administration principles and practices;
• Peoplesoft or Enterprise Resource Planning system integrated module;
• Knowledge of
• and ability to apply management principles and practices; 
• defined benefit, defined contribution retirement plans, health insurance and other employee benefit programs;
• project management principles and techniques;
• business re-engineering process;
• Considerable
• interpersonal skills;
• oral and written communication skills;
• Considerable ability to
• understand how application does or does not support the State’s business process;
• identify, analyze and resolve highly complex business problems;
• utilize Enterprise Resource Planning systems;
• conduct task analysis;
• utilize computer systems for benefit administration.

Three (3) years of the General Experience must have been at the professional working level involved in the administration of retirement and benefits plans and programs including one (1) year of experience working directly with a benefit administration module of an Enterprise Resource Planning system.

NOTE: For state employees professional working level experience is interpreted at the level of a Retirement and Benefits Officer.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  
• A Master’s degree in public administration, business administration or a closely related field may be substituted for one (1) additional year of the General Experience.

This replaces the existing specification for the class of Benefit System Manager in Salary Group MP 62 approved effective December 26, 2014. (Revised to add Acknowledgement section and modify content) Final No. 22-007