State of Connecticut Executive Branch

Human Rights And Opportunities Chief Of Field Operations (4772MP)

$49.17-$67.03 Hourly / $3,933.07-$5,362.38 BiWeekly /
$102,653.00-$139,958.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Commission on Human Rights and Opportunities this class is accountable for directing the staff and operations of the statewide regional offices engaged in processing discriminatory practice complaints.

SUPERVISION RECEIVED

Receives administrative direction from the Executive Director of the Commission.

SUPERVISION EXERCISED

Directs staff of division.

EXAMPLES OF DUTIES

  • Directs staff and operations of the Enforcement Services Division;
  • Coordinates, plans and manages regional and central office activities;
  • Formulates program goals and objectives;
  • Develops or assists in development of related policy;
  • Interprets and administers pertinent laws;
  • Evaluates staff;
  • Prepares or assists in preparation of division budget;
  • Maintains contacts with individuals within and outside the state, including federal agencies, who impact program activities;
  • Coordinates and responsible for effective application of standard practice in Commission law enforcement and education programs;
  • Coordinates activities of field organization with other units of Commission and community, area, state, federal or private agencies;
  • Controls pending casework and arranges for balanced level of services in all regions;
  • Conducts periodic reviews of regional offices to check on status of complaints, pending cases and reasons for delays in concluding investigations;
  • Oversees complaint tracking system for accuracy and timely entry of data;
  • Monitors field operations;
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • current law enforcement principles and practices with particular respect to protective legislation of human rights and opportunities;
    • recent developments in field of civil rights;
    • economic and social circumstances of protected groups;
    • scope, effects and problems of discriminatory practices, public accommodations practices and credit transaction practices;
  • Knowledge of
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes and regulations;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
    • skill in conducting investigations, mediating complaints and explaining regulatory statutes and policies.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of experience in the enforcement of human rights legislation, labor relations, personnel or as a professional in a community human rights organization.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a managerial or supervisory capacity over technical or professional staff.
NOTE: For state employees this experience is interpreted at the level of a Human Rights and Opportunities Regional Supervisor.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in the social sciences or a closely related field may be substituted for one (1) additional year of the General Experience.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(33)-Social Services

BARGAINING UNIT

(02)-MANAGERIAL

EEO

(1)-Officials And Administrators

SALARY INFORMATION

MP 65

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Human Rights and Opportunities Chief of Field Operations in Salary Group MP 65 approved effective November 29, 2001. (Revised to add Acknowledgement section and modify content) Final 23-001

EFFECTIVE DATE

01/03/2023
CLASS: 4772MP; REV: 1/3/2023;