State of Connecticut Executive Branch

Social Services Program Assistance Technician 1 (4780SH)

$27.60-$34.86 Hourly / $2,207.86-$2,788.78 BiWeekly /
$57,625.00-$72,787.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Social Services this class is accountable for monitoring a small, single or multi-purpose grantee agency to ensure that program guidelines are followed and requirements met OR for monitoring programs/agencies for effectiveness and assisting in the evaluation of programs/agencies as part of a team.

SUPERVISION RECEIVED

Works under the general supervision of a Social Services Program Assistance Supervisor or other employee of higher grade in the performance of routine tasks; receives closer supervision when performing more advanced tasks.

SUPERVISION EXERCISED

May lead lower level employees as assigned.

EXAMPLES OF DUTIES

  • Interprets and explains regulations, guidelines and procedures pertaining to development, monitoring and/or evaluation of various social services programs;
  • Conducts interviews, inspections and field visits to gather information;
  • Maintains records and prepares reports on program activities and progress;
  • May review financial and administrative records;
  • May review applications for assistance and make recommendations;
  • May develop questionnaires and other instruments to monitor programs;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • concepts and methodology of grant administration and program monitoring;
    • budgeting and accounting principles; 
    • program evaluation concepts and ability to understand formal research methodology, if applicable;
    • problems and concerns of a variety of groups and individuals;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • perform monitoring activities;
    • read and interpret guidelines and regulations;
    • organize activities;
    • prepare memos and reports.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in grant administration including experience in program monitoring and/or program evaluation.

NOTE: Program refers to a set of activities designed to provide needed resources to a community, consisting of planning, budgeting, grants administration, monitoring, technical assistance, evaluation and liaison activities among others.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College education may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in planning, public administration or other closely related area may be substituted for one (1) additional year of the General Experience. 
  • For state employees, two (2) years of experience as a Social Services Trainee with the target class of Social Services Program Assistance Technician 1 may be substituted for the General Experience.
  • Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(33)-Social Services

BARGAINING UNIT

(12)-SOCIAL SERV (P-2)

EEO

(2)-Professional

SALARY INFORMATION

SH 17

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the Social Services Program Assistance Technician 1 job class in Salary Group SH 17 approved effective July 31, 2009. (Revised to modify the Minimum Qualifications - Substitutions Allowed section and modify content) Final 23-035

EFFECTIVE DATE

03/08/2023
CLASS: 4780SH; EST: 12/1/1967; REV: 3/15/2023;