PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Administrative Services or Office of the State Comptroller this class is accountable for independently performing a full range of tasks in support of statewide Core-CT Enterprise Resource Planning (ERP) fiscal functions including integrated financials, supply chain management or enterprise services automation modules or an assigned integrated financials support area.
GUIDELINES FOR JOB CLASS USE
This is a working level class. Incumbents in this class will be assigned but not limited to one or more Core-CT modules within financials, supply chain management or enterprise services automation or assigned to an integrated financials support area.
SUPERVISION RECEIVED
Works under the general supervision of an employee of higher grade.
SUPERVISION EXERCISED
May lead lower level employees as assigned.
EXAMPLES OF DUTIES
- Provides support to
users within assigned module(s);
- Provides customer
support through ticket system or other communication;
- Troubleshoots and
resolves routine problems and system issues;
- Assists in diagnosis and
resolution of common application problems;
- Assists with business
process mapping and business requirement gathering;
- Collaborates with
information technology staff concerning technical programming requirements;
- Assists with
implementation of system upgrades and modifications and loads data into test
environment;
- Tests and performs
troubleshooting analysis;
- Participates in data
clean-up and conversion activities;
- Conveys technical
information to agency user and promotes understanding of relevant issues;
- Develops or assists in
development of reports specific to assigned modules utilizing ERP system;
- Tests and troubleshoots
data produced from reports ensuring integrity of data and results;
- Assists with
identification, development and execution of training related to ERP system and
assigned modules;
- Participates in module
team meetings;
- May develop functional
procedures and documentation;
- May make presentations;
- Performs related duties
as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of
- and ability to map
business processes;
- and ability to utilize
programming logic, validation testing, script writing, SQL and other
troubleshooting software;
- Peoplesoft and/or an ERP
(system) modules;
- principles and practices
of public administration, governmental budget management and accounting
including project costing;
- the integration of
modules;
- Skills
- interpersonal skills;
- oral and written communication
skills;
- analytical and problem
solving skills;
- Ability to
- prepare and analyze
financial documents and reports;
- utilize Enterprise
Resource Planning systems;
- understand how the
application does or does not support the State’s business process;
- train and make presentations;
- gather technical
information and effectively communicate to the appropriate source.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of professional experience as a business analyst operating within financial systems.
NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
-
College training in
business administration, accounting, finance, public administration or a
closely related field may be substituted for the General Experience on the
basis of fifteen (15) semester hours equaling one-half (1/2) year of experience
to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in
public administration, business administration or accounting may be substituted
for one (1) year of the General Experience.
- For state employees one
(1) year as an Accountant, Contract Analyst or Fiscal Administrative Officer
involving work with the Core-CT financial Enterprise Resource Planning system
may be substituted for the General Experience.
- Successful completion of
a Connecticut Careers Trainee program approved by the Department of
Administrative Services may be substituted for the General Experience.
SPECIAL REQUIREMENTS
Employees in this class may be required to travel.
JOB CLASS DESIGNATION
Classified/Competitive
OCCUPATIONAL GROUP
(07)-Information Technology
BARGAINING UNIT
(16)-ADMIN & RESID (P-5)
EEO
(2)-Professional
SALARY INFORMATION
AR 24
ACKNOWLEDGEMENT
As defined by Sec. 5-196
of the Connecticut General Statutes, a job class is a position or group of
positions that share general characteristics and are categorized under a single
title for administrative purposes. As
such, a job class is not meant to be all-inclusive of every task and/or
responsibility.
CANCELLATION CLAUSE
This replaces the existing job specification for
the class of ERP Financials Business Analyst in Salary Group AR 24 approved
effective December 27, 2013. (Revised to modify the Minimum Qualifications -
Substitutions Allowed section and modify content) Final 23-035
EFFECTIVE DATE
03/08/2023
CLASS: 4971AR;
EST: 12/27/2013;
REV: 3/10/2023;