State of Connecticut Executive Branch

Labor Department Adjudications Specialist (5242SH)

$31.97-$39.91 Hourly / $2,556.82-$3,192.65 BiWeekly /
$66,733.00-$83,328.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Labor this class is accountable for performing the most complex tasks in the rendering of non-monetary determinations of eligibility for unemployment insurance or in investigating and recommending determinations of complaints under the jurisdiction of the agency.

GUIDELINES FOR JOB CLASS USE

This is the advanced working level specializing in the functional area of adjudications. Incumbents in this class are responsible for a full range of adjudications work with emphasis on job separation issues (discharge and/or voluntary leaving), complex hearings involving multiple claimants and/or technically difficult or sensitive issues or employee complaints alleging violations against their employer.

SUPERVISION RECEIVED

Works under the limited supervision of a Labor Department Programs and Services Coordinator or other employee of higher grade.

SUPERVISION EXERCISED

May lead lower level employees.

EXAMPLES OF DUTIES

  • Conducts hearings in person and via teleconferencing to determine eligibility for unemployment insurance in accordance with regulations and statutes;
  • Elicits relevant data from one or more interested parties which include claimants, employers, attorneys, public officials and professional employer representatives;
  • Ensures all due process rights are afforded to parties to hearing;
  • Determines pertinent facts in case through testimony of parties and presentation of relevant evidentiary submissions;
  • Researches and analyzes unemployment insurance statutes and regulations, precedent decisions of Employment Security Board of Review, court decisions and labor and employment laws relevant to issues being adjudicated;
  • Applies appropriate statutes, regulations, precedent decisions and/or case law to facts of case in order to reach logical and legally sound eligibility decisions; 
  • Writes and issues an eligibility determination based upon findings of hearings process;
  • Adjudicates claimant compliance with continuing eligibility requirements;
  • Conducts hearings or fact finding to develop facts underlying cases of possible fraud;
  • Advises claimants of rights with regard to appeal and provides general assistance in filing of an appeal;
  • Represents Administrator in Appeals Division proceedings;
  • May conduct hearings and make or participate in rendering of master decisions involving a number of similarly situated individuals;
  • May provide training and/or advice to employees of lower grade in regard to issues, issue recognition, laws, regulations and precedent decisions;
  • May perform all job center basic services as required;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of relevant state and federal unemployment insurance and labor laws, statutes, regulations, precedents;
  • Knowledge of
    • job service, unemployment insurance, employment and training functions, and CTFMLA policies and procedures;
    • employment problems and practices;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Analytical skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of technical level experience in counseling, employment placement, veterans employment and training support services, public contact work, human service programs, community action programs, job service, unemployment insurance or employment and training functions.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year as a Labor Department Associate Community Services Representative performing basic fact-finding examination in unemployment insurance.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to speak a foreign language.

COMPENSATION GUIDELINES

  • Labor Department employees who were in P-2 bargaining unit titles prior to April 19, 2002 and who remain continuously employed are eligible for the following class code and compensation level when appointed, promoted or transferred to this title. ("Continuously employed" includes employees who leave state service but are reappointed within one year. Employees who are reappointed after one year will be covered by the next bullet below.
8255 LABOR DEPARTMENT ADJUDICATIONS SPECIALIST(RC) (SH 23)

  • Labor Department employees hired on and after April 19, 2002 or who are appointed to P-2 bargaining unit titles on or after that date are eligible for the following class code and compensation level when appointed, promoted or transferred to this class title.
5242 LABOR DEPARTMENT ADJUDICATIONS SPECIALIST (SH 20).

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(10)-Employment Security

BARGAINING UNIT

(12)-SOCIAL SERV (P-2)

EEO

(2)-Professional

SALARY INFORMATION

SH 20

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing title of and specification for the class of Labor Department Adjudication Specialist in Salary Group SH 20 approved effective June 11, 2021. (Retitled and revised to modify content, modernize format and add Acknowledgement section) Item No. 23-114R

EFFECTIVE DATE

12/15/2023
CLASS: 5242SH; EST: 9/7/1992; REV: 12/15/2023;