State of Connecticut Executive Branch

License And Applications Supervisor (5412AR)

$39.30-$50.76 Hourly / $3,143.87-$4,060.66 BiWeekly /
$82,055.00-$105,983.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for coordinating and supervising the processing of applications from and licensing of a regulated business or industry.

SUPERVISION RECEIVED

Receives general direction from an employee of higher grade.

SUPERVISION EXERCISED

Supervises a staff of lower level professional and non-professional technicians, clerks or field personnel.

EXAMPLES OF DUTIES

  • Supervises review and processing of certificate and permit applications; 
  • Reviews prepared studies and analyses of factors and incidents impacting on regulatory responsibility and makes recommendations to implement changes; 
  • Coordinates issuance, cancellation and updating of licenses; 
  • Responds to inquiries concerning complicated procedures; 
  • Handles correspondence; 
  • May issue notices of hearings as required by statute; 
  • May act as hearings officer and make recommendations as to disposition of applications; 
  • May represent agency at informal meetings pertaining to transactions concerning existing licenses; 
  • May prepare data for actions taken against licensees; 
  • May perform or direct investigations of violations by regulated industry or consumer complaints against licensees; 
  • May prepare monthly statistical and other reports; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • licensing statutes and procedures; 
    • operations of regulated business or industry; 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills; 
  • Considerable ability to interpret laws and regulations; 
  • Ability to utilize computer software
  • Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of technical experience in a regulated industry or licensing environment.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in preparing material for or actively participating in, hearings concerning the regulatory process or analysis of business licenses.

NOTE: For state employees this experience is interpreted at the level of a License and Applications Analyst.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • One (1) year of experience as a License and Applications Specialist with experience in hearings concerning the regulatory process may be substituted for the General Experience.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(14)-Inspection-Investigation

BARGAINING UNIT

(16)-ADMIN & RESID (P-5)

EEO

(2)-Professional

SALARY INFORMATION

AR 24

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of License and Applications Supervisor in Salary Group AR 24 approved effective April 13, 2022. (Reviewed in accordance with Connecticut General Statute § 5-200a. Revised to modernize format and add Acknowledgement section.) Final No. 24-141

EFFECTIVE DATE

07/26/2024
CLASS: 5412AR; EST: 6/10/1983; REV: 7/26/2024;