PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency mail service operation this class is accountable for acting as a working supervisor with responsibility for a minimum of two other employees while performing unit work activities; may act as the assistant to a Mail Services Supervisor; may supervise mail operations in a small agency.
GUIDELINES FOR JOB CLASS USE
Agencies are limited to one (1) Lead Mail Handler position within the mail services operation.
SUPERVISION RECEIVED
Receives general direction from an employee of higher grade.
SUPERVISION EXERCISED
Leads mail services personnel as assigned.
EXAMPLES OF DUTIES
- Plans mail service unit workflow and determines priorities;
- Schedules, assigns, oversees, and reviews work;
- Establishes and maintains mail service unit procedures;
- Provides staff training and assistance;
- Conducts or assists in conducting performance evaluations;
- Acts as liaison with operating units, agencies, and outside officials regarding unit policies and procedures;
- Prepares reports and correspondence;
- Operates and adjusts postage metering machines;
- Performs minor repairs;
- Sets up equipment;
- Participates in the operation of the mail service including pick-up and delivery of mail;
- Signs for registered or certified mail;
- Maintains and orders supplies;
- May make recommendations on policies or standards;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of U.S. Postal Service regulations, rates and classes of mail;
- Skills
- interpersonal skills;
- oral and written communication skills;
- Ability to
- coordinate mail service operations;
- recognize equipment problems and prescribe repairs;
- perform basic arithmetic computations;
- utilize computer software;
- Mechanical ability;
- Supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Three (3) years of experience in a mail service or postal operation involving the operation and maintenance of mail service equipment.
SPECIAL REQUIREMENTS
Incumbents in this class must possess and retain a valid Motor Vehicle Operator's license.
PHYSICAL REQUIREMENTS
- Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties.
- A physical examination may be required.
WORKING CONDITIONS
Incumbents may be required to lift moderate to heavy weights.
JOB CLASS DESIGNATION
Classified/Competitive
OCCUPATIONAL GROUP
(05)-Clerical/Secretarial
BARGAINING UNIT
(06)-SERVICE/MAINT (NP-2)
EEO
(6)-Administrative Support
SALARY INFORMATION
TC 14
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all inclusive of every task and/or responsibility.
CANCELLATION CLAUSE
This replaces the existing specification for the class of Lead Mail Handler (37.5 Hour) in Salary Group TC 14 approved effective November 29, 2013. (Revised to modernize format and add Acknowledgement section) Final No. 23-213
EFFECTIVE DATE
CLASS: 5504TC;
EST: 12/26/1969;
REV: 9/1/2023;