State of Connecticut Executive Branch

Quality Review Specialist (35 Hour) (5687HC)

$37.59-$50.95 Hourly / $2,631.08-$3,566.10 BiWeekly /
$68,671.00-$93,075.00 Yearly


PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Departments of Developmental Services and Public Health this class is accountable for independently performing a full range of tasks in the evaluation and monitoring of programs and services for individuals with an intellectual disability or other related conditions.

GUIDELINES FOR JOB CLASS USE

  • Department of Developmental Services: Incumbents in this class have primary responsibility for the required quality assurance and improvement activities of facilities, programs and agencies for compliance with state and federal laws, regulations, policies, standards for licensure and participation in Medicaid Waiver programs for individuals with an intellectual disability.
  • Department of Public Health: Incumbents in this class have primary responsibility for evaluating and monitoring compliance with federal regulations for Intermediate Care Facilities-ID Certification. Incumbents may also evaluate the quality of service and compliance with state and federal statutes and regulations of other facilities and services licensed by the Department.

SUPERVISION RECEIVED

Works under the general supervision of a Quality Review Specialist Supervisor or other employee of a higher grade.

SUPERVISION EXERCISED

May lead lower level employees as assigned.

EXAMPLES OF DUTIES

  • Performs on-site inspections through reviewing, monitoring and evaluating programs and services;
  • Observes individuals served and staff interactions and conducts interviews of staff, individuals served and family members or guardians;
  • Interprets federal and state regulations regarding facilities under their jurisdiction;
  • Prepares reports on facilities, programs and/or agency findings for compliance with pertinent federal and state regulations and communicates results;
  • Maintains records of inspections and subsequent recommendations;
  • Meets with providers in cases of non-compliance and suggests plans or correction as needed;
  • Provides on-going consultation and technical assistance in relation to requirements and implementation of program standards;
  • Investigates complaints regarding licensed or certified facilities, programs and agencies;
  • Identifies situations of serious threat to individual health and/or safety and recommends corrective action;
  • Assesses outstanding corrective actions and follow-up items;
  • Conducts outreach to family members or guardians;
  • Reviews and evaluates medical records, individual plans, case notes, legal and fiscal documents;
  • Assists in the development of regulations, policies and standards for quality assurance;
  • May research, analyze and contribute to the development and implementation of new quality measures and methods;
  • May determine appropriateness of individual services and supports on an ongoing basis;
  • May prepare data for legal proceedings regarding service quality to individuals served;
  • May participate in administrative and legal proceedings;
  • May coordinate team inspection procedures;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • and ability to interpret and apply relevant state and federal laws, statutes and regulations
    • principles and practices of inspection, evaluation, compliance and quality improvement;
    • state policies and local ordinances;
    • principles and practices of health inspectors and fire inspectors;
    • modern methods of care, treatment and education of individuals served with an intellectual disability;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • perform inspections and individual reviews;
    • utilize computer software;
    • evaluate active treatment service.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in writing, implementing and/or evaluating individual client programs for individuals with an intellectual disability or other related conditions.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must include experience on an interdisciplinary team addressing the residential, programmatic or educational needs of individuals with an intellectual disability or other related conditions.

NOTE: For state employees this experience is interpreted at the level of Supervising Developmental Services Worker 1 or Supervising Developmental Services Worker 2.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equalling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in the behavioral sciences, child development, counseling, education, nursing, psychology or licensure as a Physical Therapist or Occupational Therapist may be substituted for one (1) additional year of the General Experience.

SPECIAL REQUIREMENTS

  • Incumbents in this class may be required to possess a current Connecticut license for the appropriate disciplines.
  • Incumbents in this class may be required to travel.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(25)-Patient and Inmate Care

BARGAINING UNIT

(11)-HEALTH PROF (P-1)

EEO

(2)-Professional

SALARY INFORMATION

HC 23

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the specification for the class of Quality Review Specialist in the Salary Group HC 23 approved effective October 18, 2019. (Revised to update terminology, modernize format and add an Acknowledgement section) Final No. 23-234

EFFECTIVE DATE

09/20/2023

CLASS: 5687HC; EST: 10/25/1974; REV: 9/26/2023;