State of Connecticut Executive Branch

Field Representative (7202SH)

$36.10-$45.98 Hourly / $2,887.25-$3,678.17 BiWeekly /
$75,357.00-$96,000.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Aging and Disability Services this class is accountable for independently performing a full range of tasks in providing technical assistance to area agencies, groups and organizations concerned with services for the elderly, developing, administering and overseeing applicable contracts and monitoring, evaluating and overseeing programs for compliance with federal and state regulations, policies and procedures.

SUPERVISION RECEIVED

Works under the general supervision of a Social Service Administrative Program Manager or Social Services Program Manager other employee of higher grade.

SUPERVISION EXERCISED

May lead/supervise lower level employees as assigned.

EXAMPLES OF DUTIES

  • Develops and processes contracts regarding services/programs for the elderly;
  • Coordinates efforts in program areas by attending meetings of appropriate state, regional and local organizations, and performing other liaison functions;
  • Conducts field reviews and monitors operation and management of programs to insure compliance with terms of contract and being carried out in a timely and efficient manner and in accordance with schedules, plans, stated goals and objectives;
  • Identifies program problems through monitoring activities;
  • Recommends revisions, develops alternatives to correct deficiencies and provides follow up on corrective action;
  • Evaluates programs to determine their effectiveness in reaching target population and compliance with terms of contract and federal and state regulations;
  • Provides technical assistance to agencies and organizations involved with planning or providing social services such as housing, physical and mental health, recreation, employment, pre-retirement planning, transportation, nutrition and outreach to the elderly;
  • Provides technical assistance to area agencies on aging and other contractors in program planning, design, operations and management;
  • Prepares statistical and narrative reports and analyses;
  • Meets with officials and groups to explain and interpret programs;
  • May develop and coordinate special statewide projects for the elderly;
  • May provide services to the elderly or their representatives who contact the agency directly;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • contracting process and language format;
    • budgetary process; knowledge of resources and services available for the elderly;
    • social and economic problems and research related to the elderly;
  • Skills
    • considerable interpersonal skills;
    • oral and written communications skills;
    • planning, organizing and negotiation skills;
  • Ability to
    • review, analyze and evaluate management and operation of programs;
    • interpret complex written material including regulations and statutes.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in the planning and development of social, human or community services programs or in the monitoring and evaluation of these programs.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College education may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's Degree in planning, public administration or other closely related field may be substituted for one (1) additional year of the General Experience.
  • Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(33)-Social Services

BARGAINING UNIT

(12)-SOCIAL SERV (P-2)

EEO

(2)-Professional

SALARY INFORMATION

SH 23

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Field Representative in Salary Group SH 23 approved effective October 1, 2019. (Revised to modify the Minimum Qualifications - Substitutions Allowed section and modify content) Final 23-035

EFFECTIVE DATE

03/08/2023
CLASS: 7202SH; EST: 9/14/1962; REV: 3/10/2023;