PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Correction, Parole and Community Services and the Board of Pardons and Paroles this class is accountable for performing the most complex tasks in case management, inmate classification systems, counseling, investigation and enforcement activities for an assigned group of offenders.
SUPERVISION RECEIVED
Works under the limited supervision of a Parole and Community Services Manager or other employee of higher grade.
SUPERVISION EXERCISED
May lead lower level employees as assigned.
EXAMPLES OF DUTIES
PAROLE AND COMMUNITY SERVICES:
- Performs the most complex case management and counseling activities for an assigned group of offenders;
- Conducts preliminary investigations and coordinates and authorizes release of offenders;
- Investigates and approves requests for out of state supervision;
- Reviews case files, meets with offenders and conducts needs assessment and develops a plan for supervision;
- Coordinates development of a rehabilitation program for offenders;
- Makes appropriate referrals to community based programs for necessary treatment and evaluation;
- Monitors offender progress while in treatment;
- Monitors offender progress through contacts with work supervisors, family members, law enforcement agencies, community based programs and educational institutions and recommends changes in program;
- Makes home and work site visits for purposes of investigation and parole supervision;
- Investigates violations of parole agreements or other performance difficulties;
- Performs difficult or hazardous investigations and/or arrests in accordance with rescission or revocation proceedings;
- Coordinates and/or participates in remanding parole violators and assigns staff to specific tasks associated with this activity;
- Acts as on-scene advisor and provides technical assistance to law enforcement agencies and other staff;
- Transports offenders to correctional facilities;
- Prepares various reports;
- Utilizes computerized records system to maintain offenders’ complex case notes and comprehensive offender file;
- Works directly with other criminal justice agencies;
- Acts as liaison with facility staff, the Board of Pardons and Paroles, law enforcement agencies and the community to ensure continuity of services for offenders;
- May issue warrants for temporary custody;
- Performs related duties as required.
BOARD OF PARDONS AND PAROLES:
- Performs the most complex case management and counseling activities for an assigned group of offenders;
- Meets with and interviews inmates who are eligible for parole consideration;
- Reviews files from Department of Correction and various law enforcement agencies and retrieves data relevant to offense and sentencing information;
- Verifies parole eligibility and discharge dates;
- Obtains information and verifies inmates involvement in rehabilitative programs;
- Provides inmates with information regarding parole process;
- Conducts administrative reviews of cases and makes disposition recommendations to the Board of Pardons and Paroles in accordance with agency criteria;
- Coordinates attendance of victim and offender families at Board of Pardons and Paroles hearings;
- Ensures completeness of offender files;
- Attends Board of Pardons and Paroles hearings and serves as administrative hearing officer or examiner;
- Presents case documentation to Board members;
- Answers questions from Board members regarding case files;
- Takes notes at Board hearings, records official minutes and processes disposition of Board hearings;
- Processes violations of parole including revocation and recissions;
- Utilizes computerized records system to maintain offenders complex case notes and comprehensive offender file;
- Prepares various reports; coordinates and/or participates in remands to custody as necessary including out of state remands;
- Acts as liaison with facility staff, Parole and Community Services law enforcement agencies and the community to ensure continuity of services for offenders;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- criminal behavior;
- social, emotional and economic factors which contribute to criminal behavior;
- counseling and interviewing techniques;
- evidence-based practices;
- cultural competencies and ethical standards;
- criminal justice system in Connecticut;
- Knowledge of
- relevant agency policies and procedures;
- current correctional practices including inmate classification systems, parole eligibility determination and parole process;
- investigative techniques;
- community resources;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Considerable ability to
- assess client needs, risk and substance abuse behavior;
- prepare clear and concise written reports and case histories;
- organize time, set priorities and manage workload;
- Ability to
- lead;
- utilize computer software;
- Supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Seven (7) years of experience in case management or community supervision activities in parole, probation, rehabilitation counseling or social work in a correctional or community setting under the jurisdiction of the Department of Correction or the Criminal Justice System.
NOTE:
- Case management is interpreted as having an assigned caseload, performing the initial intake assessments, setting up treatment plans and monitoring client progress.
- Community supervision is interpreted as those community settings which provide services to offenders in settings such as Alternative Incarceration Centers. It does not refer to the general population.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been at the level of a Parole Officer 1 with responsibility for performing a full range of tasks in case management, inmate classification systems, counseling, investigation and enforcement activities for an assigned group of offenders.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training in counseling, criminal justice, human services, psychology, sociology, social work in a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in counseling, criminal justice, human services, psychology, sociology, social work or a closely related field may be substituted for one (1) additional year of the General Experience.
SPECIAL REQUIREMENTS
- Incumbents in this class must be able to obtain certification to carry and use weapons including firearms and chemical agents.
- Incumbents in this class must be able to obtain NCIC/COLLECT certification.
- Incumbents in this class must possess and retain a valid Motor Vehicle operator license.
- Incumbents in this class may be required to successfully complete a formal training course in correctional work to develop the knowledge, skills and abilities necessary to successfully perform the duties of the class.
- Incumbents in this class may be required to travel.
- Incumbents in this class may be required to speak a foreign language.
CHARACTER REQUIREMENTS
In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.
PHYSICAL REQUIREMENTS
- Incumbents in this class have general good health, be free from any disease or injury which would impair health or usefulness and possess and retain sufficient physical strength, stamina, agility, endurance and visual and auditory acuity required to perform all the duties of the class.
- A comprehensive medical examination, including a controlled substance screening, will be required of all applicants upon a conditional offer of employment.
WORKING CONDITIONS
Incumbents in this class may be exposed to a considerable degree of danger of injury or assault by offenders or persons engaged in deviant behavior and from automobile or other accidents, communicable infectious diseases, disagreeable environmental conditions, confinement within a dangerous and volatile prison population and may be required to exert considerable physical effort such as working in tiring positions, lifting and restraining of offenders.
JOB CLASS DESIGNATION
Classified/Competitive
OCCUPATIONAL GROUP
(24)-Parole and Probation
BARGAINING UNIT
(08)-CORR OFFICERS (NP-4)
EEO
(4)-Protective Service
SALARY INFORMATION
CP 16
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
CANCELLATION CLAUSE
This replaces the existing specification for the class of Parole Officer 2 in Salary Group CP 16 approved effective August 7, 2015. (Revised to modernize format and add Acknowledgement section) Final No. 23-222
EFFECTIVE DATE
08/25/2023