State of Connecticut Executive Branch

Unit Supervisor (Confidential) (8952CA)

$29.14-$38.57 Hourly / $2,330.62-$3,085.33 BiWeekly /
$60,829.00-$80,527.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for supervising clerical employees involved in general clerical activities.

GUIDELINES FOR JOB CLASS USE

This class is intended for use as a clerical supervisor where incumbents have full time supervisory responsibility for assigned staff. Although there is no specified minimum number of subordinate staff required to qualify for use of this class, there must be a large enough staff to warrant a full time supervisor, i.e. incumbents should not be participating in the work of subordinates except for training purposes or to assist in emergency situations. This class is not intended for one-on-one supervision. Because of the supervisory component the work performed at this level is distinctly different from that performed at the working levels or below.

SUPERVISION RECEIVED

Receives general direction from an employee of higher grade.

SUPERVISION EXERCISED

Supervises lower-level clerical and other employees as assigned.

EXAMPLES OF DUTIES

  • Determines priorities, assigns and reviews work; 
  • Coordinates workflow; 
  • Provides staff training and assistance; 
  • Conducts performance evaluations; 
  • Maintains office records; 
  • Serves as liaison with other operating units, agencies, outside officials, etc.; 
  • Handles counseling or disciplinary problems; 
  • Develops work performance and procedural standards and guidelines; 
  • Recommends staffing changes and assists in recruitment and selection of personnel; 
  • Compiles data and prepares reports; 
  • Develops and maintains filing systems, forms and office procedures; 
  • Handles telephone and written inquiries for information and assistance; 
  • Explains agency policy to staff and public; 
  • Maintains inventory control; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of office systems and procedures; 
  • Skills
    • interpersonal skills; 
    • oral and written communication skills; 
  • Considerable supervisory ability;
  • Ability to
    • schedule and prioritize workflow; 
    • read, understand and apply a variety of materials; 
    • perform arithmetic computations; 
    • operate office equipment which includes personal computers or other electronic equipment; 
    • operate office suite software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Four (4) years of general clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have involved a full range of general clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of 15 semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

SPECIAL REQUIREMENTS

Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(05)-Clerical/Secretarial

BARGAINING UNIT

(03)-CONFIDENTIAL

EEO

(6)-Administrative Support

SALARY INFORMATION

CA 18

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Unit Supervisor (Confidential) in Salary Group CA 18 approved effective September 10, 2010. (Revised to modernize format and add Acknowledgement section) Final No. 23-213

EFFECTIVE DATE

08/14/2023
CLASS: 8952CA; EST: 1/12/1979; REV: 9/5/2023;