State of Connecticut Executive Branch

Volunteer Programs Specialist (9236AR)

$41.23-$53.13 Hourly / $3,297.63-$4,250.23 BiWeekly /
$86,068.00-$110,931.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Departments of Aging and Disability Services and Correction this class is accountable for performing the most complex tasks in coordinating volunteer service programs.

SUPERVISION RECEIVED

Works under the limited supervision of an employee of higher grade.

SUPERVISION EXERCISED

Supervises clerical staff, volunteer interns, workfare participants or foster grandparents as assigned.

EXAMPLES OF DUTIES

  • Performs the most complex tasks in coordinating volunteer service programs; 
  • Develops, implements and evaluates goals and objectives; 
  • Assists in development of policy; directs and evaluates volunteer staff; 
  • Assists in preparation of program budget; 
  • Evaluates and monitors need for volunteer services; 
  • Recruits, trains, assigns and supervises volunteers; 
  • Prepares and conducts public education programs; 
  • Prepares forms and orientation packets used with volunteers; 
  • Serves as a liaison to support groups and volunteer organizations including but not limited to civic groups, social organizations, corporate sector, etc.; 
  • Orients volunteers to philosophy and policies of department and programs; 
  • Speaks before groups regarding volunteer services and agency goals and objectives; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • relevant agency policies and procedures; 
    • volunteer management theory and practice; 
  • Knowledge of
    • public relations principles and practices; 
    • community resources and services; 
    • training methods and techniques; 
  • Considerable
    • interpersonal skills; 
    • oral and written communications skills; 
    • organizational skills; 
  • Ability to
    • establish and maintain effective working relationships; 
    • utilize computer software;
  • Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in an organized volunteer services program having responsibility for coordination of program activities and resources.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • Professional level experience in public relations or public information in a governmental agency, hospital or non-profit agency may be substituted for the General Experience on a year for year basis.
  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four years for a Bachelor's degree.
  • A Master's degree in health, psychology, public relations, social science or a closely related field may be substituted for one (1) year of the General Experience.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(31)-Public Relations and Information

BARGAINING UNIT

(16)-ADMIN & RESID (P-5)

EEO

(2)-Professional

SALARY INFORMATION

AR 25

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Volunteer Programs Manager in Salary Group AR 25 approved effective October 1, 2019. (Reviewed for content. Revised to modernize format and add Acknowledgement section) Final No. 24-040

EFFECTIVE DATE

03/07/2024
CLASS: 9236AR; EST: 6/10/1983; REV: 3/14/2024;