STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Administrative Assistant

Recruitment #220127-3591CL-002

Introduction

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In the State of Connecticut, Norwalk Community College (NCC) is a constituent unit of the Board of Regents for Higher Education (BOR), Connecticut State Colleges and Universities (CSCU).  Established in 1961 as the first public, two-year college in Connecticut, NCC serves the lower Fairfield County region with comprehensive, accessible, innovative, and affordable educational and cultural opportunities. NCC awards associate degrees and certificates in  academic programs that transfer to four-year universities, alongside career-track programs in  healthcare, business, technical studies, and early childhood education. 

We are recruiting for one (1)  full-time Administrative Assistant to work in the Academic/Student Services Division. This position is 40 hours per week, 9 a.m. to 5 p.m., Monday - Friday.  The incumbent in this position will be required to perform a variety of duties in support of the Academic/Student Services Department at the college.  We offer a competitive benefits package, excellent health care, generous leave policies, retirement plan and more!  We also encourage a healthy work-life balance to all employees.

Selection Plan

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening and must specify your qualifications on your application. Employment of the successful candidate will be contingent upon the successful completion of a pre-employment physical examination, including drug testing, as well as a background check.  Please ensure your application is complete and you have included a copy of your Resume in the 'Resume Tab' of your applications.  You will be unable to make revisions once you submit your application into the JobAps system.

Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position.  These documents may include performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.

PLEASE NOTE:  Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account.  Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

For all other inquiries, please contact Samantha Pugh, spugh@gwcc.commnet.edu

NOTE: All state employees shall follow Executive Order 13G (as amended by Executive Order 14C).

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing the most complex tasks in providing both office administration and secretarial support for a major program.

EXAMPLES OF DUTIES

Performs the most complex office administrative duties as described in the following areas:

1. TYPING: Using a personal computer or other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.; proofreads for content; edits using knowledge of grammar, punctuation and spelling.

2. FILING: Designs office filing systems; organizes and maintains files (including confidential files); maintains, updates and reviews references materials and manuals.

3. CORRESPONDENCE: Composes complex letters and/or memoranda, etc. (e.g. explaining department practices and/or policies) for own or manager's signature.

4. REPORT WRITING: Researches and assembles information from a variety of sources and prepares statistical and/or narrative reports; analyzes information and may make recommendations.

5. INTERPERSONAL: Acts for manager by interpreting established policies and procedures, etc.; troubleshoots by relieving manager of as much administrative detail as possible; acts for and regularly makes decisions in manager's absence (within prescribed limits of authority).

6. PROCESSING: Screens letters, memos, reports and other materials to determine action required; may make recommendations to supervisor.

7. PERSONAL SECRETARY: Arranges and coordinates meetings (including space and equipment); researches, assembles and coordinates meeting materials (e.g. charts, graphs, reports); writes minutes of meetings, lectures, conferences, etc. from rough draft; takes notes using shorthand, speedwriting or machine transcription; prepares expense accounts; makes travel arrangements.

8. OFFICE MANAGEMENT: Authorizes purchases and payments (within prescribed limits of authority); develops input and prepares documentation for office and/or department budget; coordinates budget control and monitoring; develops office and/or department procedural manuals; assists in interviewing and hiring office support staff; trains office support staff; may supervise office support staff; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of office administration and management; considerable knowledge of department and/or unit policies and procedures; considerable knowledge of proper grammar, punctuation and spelling; considerable knowledge of business communications; knowledge of business math; considerable interpersonal skills; ability to operate office equipment which includes personal computers and other electronic equipment; ability to operate office suite software; ability to take notes (shorthand, speedwriting or other method acceptable to manager).

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Four (4) years' experience above the routine clerk level in office support or secretarial work.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been as a Secretary 2 or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training in the secretarial sciences may be substituted for the General Experience on the basis of 15 semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

  • Experience with front-end reception & providing customer service
  • Advanced experience with office software for scheduling, presenting, reporting, tracking, and communicating
  • Knowledge of Banner Student System, Core, and Enclave
  • Bilingual – Spanish
  • Experience prioritizing and multi-tasking to work within tight deadlines 
  • Experience working with confidential and complex matters
  • Four (4) years or more experience above the routine clerk level, working in office support or secretarial work in Higher Education

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.