We are looking for an energetic and motivated individual to join the Health and Human Services Policy and Planning Division (HHSPPD) within OPM as a Planning Analyst. This new position will work primarily on the Connecticut Partnership for Long-Term Care (Partnership) program, the State’s innovative public/private partnership with the insurance industry designed to address the significant expense for long-term services and supports for individuals, families, and the State and federal governments. The Partnership, the first program of its kind in the country, has expanded to 44 other states based on Connecticut’s model since it was first implemented in Connecticut in 1992.
In this role, you will assist individuals and families with their insurance issues, perform data collection and analysis and generally support a program that has saved the State tens of millions of dollars. The HHSPPD is an exciting Division to work in which addresses a myriad of health and human services issues. OPM is at the center of all State government activities being responsible for development of the Governor’s budget and planning and coordination across all State agencies on a variety of issues affecting Connecticut residents.
OPM is conveniently located in Hartford, CT. The work schedule for this position is typically Monday - Friday, forty (40) hours per week.
The State of Connecticut offers a competitive starting salary, an excellent state benefits package including health/dental insurance, generous paid time off, retirement plan options, alternate work schedules, and a culture that encourages work-life balance.
Interested in becoming a state employee? Watch the video below to learn more:
Selection Plan
In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
Please ensure your application is complete prior to submission. You will be unable to make revisions once you officially submit your application to the State of Connecticut.
Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, work/writing samples etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
The immediate vacancy is listed above, however, applicants to this recruitment may be used for future vacancies in this job class.
All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered.
Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
Any questions regarding this recruitment may be directed to the hiring agency's human resources office: opm.recruitment@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a State agency this class is accountable for independently performing a full range of tasks in planning, monitoring and evaluating programs.
EXAMPLES OF DUTIES
Duties of the position include, but are not limited to the following:
Provide staff support for the Partnership to meet OPM’s statutory responsibilities for the program and meet its obligations to the approximately 40,000 active policyholders;
Manage multiple projects with overlapping deadlines;
Conduct annual survey of all licensed nursing homes, required to be completed by regulation, and a sample of home and community-based providers, in order to collect private pay rates required by regulation to be provided for certain Partnership policies. Nursing home rates are also used by DSS for calculation of improper transfers of assets and all the rates are included in a Cost of Long-Term Care in Connecticut report published by the Partnership annually which is used by consumers and insurance and financial professionals;
Collect quarterly data required by regulation from insurance companies on policy sales, drops and claim information in order to monitor the Partnership and perform cost-effectiveness analyses;
Utilize Microsoft Access or other applicable data management tools to develop and run queries, create data forms, and conduct data analysis;
Utilize Microsoft Excel to create tables, manipulate data through the utilization of pivot tables and the creation of mathematical formulas;
Engage in written communication to public policyholders, agents and others explaining insurance matters in plain language and in industry terms as necessary;
Conduct research, such as literary reviews and communication with other states, on various long-term care and insurance related topics and summarize findings;
Work with the Department of Social Services (DSS) (Medicaid component of the Partnership) and the Insurance Department (oversight of policy and premium reviews of insurance policies) in the implementation of the Partnership;
Respond to calls from consumers, policyholders, agents, financial planners, attorneys and insurers – on average approximately 5 calls a day that can range in 10 minutes to over an hour in length, depending on the complexity of the issue;
Maintain Partnership website;
Respond to requests from other states that operate Partnership programs (44 states); and
Provide program updates to online vendors for required agent trainings.
Other Duties:
Administer three (3) license plate grant programs: 1) Keep Kids Safe; 2) United We Stand; and 3) Amistad; and
Perform other duties as necessary for the Division.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of principles and practices of state and regional planning; knowledge of federal, state and regional planning and development issues and programs; knowledge of research methods and techniques; knowledge of statistical analysis; interpersonal skills; oral and written communication skills; ability to interpret relevant state and federal laws and regulations; ability to utilize computer software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of experience in planning including developing written long term plans broad in scope and having impact on a number of operations.
NOTE: Planning is defined as collecting and analyzing technical data (social, environmental, economic, governmental), determining problems and concerns, and developing long-term plans accordingly. These are formal, written plans, i.e., statements of goals and objectives, recommended alternatives for action, and policies and programs to achieve the goals and objectives. Generally, these plans will impact statewide activities or a large-scale corporation which has branch or satellite facilities. Candidates must often perform these types of duties the majority of time and the planning function must be the major thrust of the job.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. 2. A Master's degree in planning, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.
PREFERRED QUALIFICATIONS
The ideal candidate will have at least four (4) of the following preferred criteria:
Experience utilizing Microsoft Access, Excel or other similar data management tools to develop and run queries, create data forms, and conduct data analysis.
Experience conducting research and writing business communications and research papers.
Experience working directly with the general public and utilizing oral and written communication skills in a professional setting.
Experience reviewing and interpreting state and federal regulations and laws.
Experience working with private insurance policies, specifically, long-term care insurance policies is a plus, however, those possessing multiple other preferred qualifications identified in this section will still be considered.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
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