STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

License & Applications Supervisor

Hybrid

Recruitment #230907-5412AR-001

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Introduction



The State of Connecticut, Department of Consumer Protection (DCP), is now accepting applications from agency employees for a License & Applications Supervisor role. 

CONTINUE TO ENJOY:
  • Industry leading health benefits, including medical and dental coverage  
  • Extensive pension plan and supplemental retirement offerings 
  • Paid time off- including 13 holidays per calendar year 
  • Professional growth and development opportunities 
  • Healthy work-life balance   
  • Working for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
POSITION HIGHLIGHTS:
  • Monday-Friday 
  • Full-time (40 hours/week)
  • First Shift 
  • Located in Hartford with hybrid telework schedules available. 
WHO WE ARE: 
The mission of the State of Connecticut, Department of Consumer Protection (DCP) is to promote a fair and equitable marketplace and to ensure safe products and services for consumers. The department is comprised of several divisions, each of which oversees the different industries that it regulates. 

The Drug Control Division oversees compliance and enforcement of all laws and regulations concerning the sale and distribution of drugs within Connecticut. We are responsible for the administration, compliance and enforcement of the state's Prescription Monitoring Program, Medical Marijuana Program, and Adult Use Cannabis Program. This includes all pharmacy inspections, auditing of different organizations within each program, investigations of health care professionals for improper prescription, diversion and misuse of controlled substance medications and issuance of all license types associated with the drug industry. 

Selection Plan

TO APPLY: 
  • In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
FOR ASSISTANCE IN APPLYING:
Please visit our "Applicant Tips on How to Apply" page.

IMPORTANT INFORMATION AFTER YOU APPLY:
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited.  If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting. 
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
CONTACT US:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. 
  • Should you have any questions pertaining to this recruitment, please contact brittney.woodley@ct.gov. 

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency, this class is accountable for coordinating and supervising the processing of applications from and licensing of a regulated business or industry.

EXAMPLES OF DUTIES

Supervises review and processing of certificate and permit applications; reviews prepared studies and analyses of factors and incidents impacting on regulatory responsibility and makes recommendations to implement changes; coordinates issuance, cancellation and updating of licenses; responds to inquiries concerning complicated procedures; handles correspondence; may issue notices of hearings as required by statute; may act as hearings officer and make recommendations as to disposition of applications; may represent agency at informal meetings pertaining to transactions concerning existing licenses; may prepare data for actions taken against licensees; may perform or direct investigations of violations by regulated industry or consumer complaints against licensees; may prepare monthly statistical and other reports; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of licensing statutes and procedures; considerable knowledge of operations of regulated business or industry; considerable ability in written and oral expression; considerable ability to deal effectively with others; considerable ability in interpretation of laws and regulations; supervisory ability; ability to utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of technical experience in a regulated industry or licensing environment.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in preparing material for or actively participating in, hearings concerning the regulatory process or analysis of business licenses.

NOTE: For State employees, this is interpreted at the level of License and Applications Analyst

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. One (1) year as a License and Applications Specialist with experience in hearings concerning the regulatory process may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

  • Experience interpreting pharmaceutical laws and regulations. 
  • Experience with licensing as it pertains to regulatory program planning, development, and evaluation. 
  • Experience with training employees in the areas of licensing review and issuance. 
  • Experience with building new applications, renewal applications and application maintenance in the elicense system. 
  • Experience working with a Commission or Board, creating meeting agendas and minutes.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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