Children and Families Program Supervisor

Do you want to utilize your skills and make a difference? Are you looking to take the next step in your career? If so, please read on to learn more about this exciting opportunity!    

The State of Connecticut, Department of Children and Families' (DCF) is seeking a motivated and talented Children and Families Program Supervisor for the Careline at our Central Office.  

You will discover the opportunity to:  

• Engage in a rewarding career;
• Showcase your talents in a meaningful role;
• Provide support to a division that is passionate about the work we do;
• Make a difference in the public sector;
• Work together in a collaborative team environment.  

Position Highlights:

• Full time
• 40 hours per week
• Monday - Friday
• 2:00pm - 10:30pm
• Hartford, CT  
• As the Careline is a 24/7 operation, this position requires you to work an on-call schedule composed of 7 days within a rotation among four program supervisors. You receive 8 hours of compensatory time per 7 days of on-call coverage.  

The Role:

Job duties include, but are not limited to:

• Manages a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs;  
• Ensures specialized services/programs are in compliance with federal, state and department mandates;  
• Provides training and assistance to staff and/or outside providers.     

About Us:

The Department of Children and Families' (DCF) mission is partnering with communities and empowering families to raise resilient children who thrive. We are proud of our diverse and dedicated workforce who strive every day to meet the needs of those we encounter.  

The Careline is a 24/7 operation responsible for assessing, processing, and assigning reports of abuse and neglect regarding children to be responded to and investigated in the State of Connecticut.   Careline is part of Central Office which covers the call center, cps background checks, SIU and EPIU.  Additionally, the Careline is responsible for assessing and responding to after hour reports and other related case activities.

We hope you take this opportunity to make a difference!

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.   

These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.  

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. 

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.   

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.  

Should you have questions pertaining to this recruitment, please contact Julie Barker, at Julie.Barker@ct.gov.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to DAS.SHRM@ct.gov.

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree or other advanced degree in behavioral science, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience. 

3. For State Employees, two (2) years as a Children Services Consultant may be substituted for the General and Special Experience.

NOTE: Closely related fields are: child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy.

• Two (2) years Investigations experience within the last five (5) years.
• One (1) year experience within the last five (5) years supervising Regional or Careline Intake.
• Experience generating and analyzing various performance metrics using Excel and other reporting tools.  
• Experience establishing, maintaining, and representing the agency with internal (across divisions) and external stakeholders (providers, other state agencies, etc.).

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.