STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

State Program Manager

Child Care Licensing

Recruitment #231027-4799MP-001

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Introduction



The State of Connecticut, Office of Early Childhood (OEC), is accepting applications from agency employees for a State Program Manager with the Licensing Division.  

As A State Employee You Will Continue to Enjoy:
  • Industry leading health benefits, including medical and dental coverage
  • Extensive pension plan and supplemental retirement offerings
  • Paid time off including paid holidays 
  • A culture that encourages work/life balance
  • Professional growth and development opportunities
Position Details:
  • WORK SCHEDULE: First shift, Monday - Friday
  • WORK HOURS: Full-time, 40 hours/week
  • LOCATION: 450 Columbus Blvd, Hartford, CT with hybrid telework schedules available
Position Responsibilities:
In this position you will provide support with management and oversight of the division.  The ideal candidate will have experience leading a diverse team of individuals, collaborating with the OEC Legal Division and Attorney General’s office, and overseeing the highest level of license processing including experience with eLicense configuration and the development of mobile applications. 

Working closely with the Division Director, the responsibilities of this position include:
  • Providing coverage of the division in the absence of the Division Director and representing the Licensing Division at meetings requiring managerial representation
  • Supervising and providing daily direction to Supervisors that oversee separate licensing units, conducting performance reviews, and reviewing appraisals completed by staff directly supervised
  • Providing support to the Division Director with drafting and responding to legislative proposals and drafting testimony during legislative sessions, ensuring implementation of all legislative changes and updating statutes and other documents
  • Providing daily direction to staff and issuing final determinations regarding the interpretation and implementation of regulations to ensure compliance with governing statutes and regulations
  • Supporting and implementing the health & safety elements of the CCDF grant
  • Directing the implementation of Division priorities
  • Responding to requests from the Commissioner and other OEC staff
  • Participating in the recruitment, hiring, and training of staff, as well as other personnel matters 
  • Conducting managerial reviews of cases and/or decisions made at the supervisory level and overturning decisions as necessary.
  • Acting as a liaison with the Legal Division and the Attorney General’s Office and making decisions regarding enforcement matters (NCAPs, COs, summary suspensions, revocations)
  • Responding to legislative and media inquiries for the Division and representing OEC at public meetings and legislative committees
  • Conducting final reviews of criminal and protective services background check hits 
  • Acting as an administrator of the licensing data systems including eLicense, mobile applications, and the configuration and development of online renewals and applications
  • Performing other related duties as required

Selection Plan

To Apply:
  • In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Please ensure that your application is complete before submitting it. Applicants will be unable to make revisions once their application is submitted into the JobAps system. Applicants who submit and subsequently withdraw their application will not be able to resubmit for the same posting.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to DAS.SHRM@ct.gov.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancies are listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics
Connect With Us:
Due to the large volume of applications received, the State of Connecticut is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Hayley Newhouse at Hayley.Newhouse@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for planning, organizing and directing an agency program and/or project or directing the development and administration of programs within a division.  

SUPERVISION RECEIVED

Receives administrative direction from an administrative official of higher grade.  

SUPERVISION EXERCISED

Directs staff as assigned.

EXAMPLES OF DUTIES

  • Directs staff and/or operations of an agency program and/or project or division; 
  • Coordinates, plans and manages program and/or project activities;
  • Formulates goals and objectives; 
  • Develops or assists in development of related policy;
  • Interprets and administers pertinent laws; 
  • Provides input or evaluates staff; 
  • Prepares or assists in preparation of budget; 
  • Maintains contact with individuals within and outside of agency who might impact on program and/or project activities;
  • Serves on committees and/or and task forces as required; 
  • Speaks before professional and lay groups on subjects related to agency mission; 
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • Performs related duties as required.  

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes and regulations;
    • project management; 
    • principles and practices of business and public administration with emphasis on effective organization, administration and management 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills;
  • Considerable ability to analyze organizational problems and determine effective solutions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in the specific area of assignment.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.
  • Department of Labor: Two (2) years of experience as an Apprenticeship and Training Program Manager may be substituted for the General and Special Experience.    

PREFERRED QUALIFICATIONS

  • Experience supervising child care licensing staff members.
  • Experience developing settlement agreements regarding licensing enforcement.
  • Experience managing projects and meeting deadlines.
  • Experience interpreting state and federal statutes and regulations pertaining to child care licensing and making recommendations for changes to such statutes and regulations.
  • Experience working as an administrator of licensing data systems.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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