STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Public Health Services Manager

Hybrid

Recruitment #231102-5627MP-001

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Introduction

Are you looking to make a difference in the public sector? Read below and apply today!

THE POSITION

The State of Connecticut, Department of Public Health (DPH) is seeking an experienced and qualified individual for the position of Public Health Services Manager. 

HIGHLIGHTS

  • Unit: Facility Licensing and Investigations Section (FLIS)
  • Location: Hartford, CT
  • Work Hours: Full time, 40 hour/week position, with an opportunity for some telework | Some additional off-hour work and travel throughout the state are required
  • Schedule: Typically Monday through Friday from 8:00am to 4:30pm
The Facility Licensing and Investigation Section is looking for enthusiastic candidates that possess excellent written and oral communication skills with a demonstrated ability to prioritize and fully address detailed processes. FLIS is seeking candidates that have experience developing protocols and processes, are experienced with electronic databases, have quality assurance experience, and can address multiple-time sensitive concerns. This position requires experience working with health care laws and regulations and experience conducting inspections/investigations.

In this role, discover the opportunity to:
• Monitor and oversee the performance of complaint investigations and inspections.
• Develop, Implement and monitor protocols.
• Supervise and support staff.
• Perform inspections and enforcement activities.
• Lead related quality assurance and performance improvement activities.

WHAT WE CAN OFFER YOU:
  • The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.
  • A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings.
  • Extensive pension plan and supplemental retirement offerings.
  • Generous paid time off, including 13 paid holidays per calendar year.
  • Professional growth and development opportunities.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.
  • A healthy work/life balance to all employees.
MORE ABOUT US

The Mission of DPH is to protect and improve the health and safety of the people of Connecticut by assuring:

  • The conditions in which people can be healthy;
  • Preventing disease, injury, and disability; and
  • Promoting the equal enjoyment of the highest attainable standard of health, which is a human right and a priority of the state.

DPH accomplishes this through the implementation of its Strategic Plan which outlines the actions that DPH is taking to accomplish its Mission.

Selection Plan

FOR ASSISTANCE IN APPLYING:
Please visit our 'Applicant Tips on How to Apply' page.

Please Note: In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Pamela Rochette via email at Pamela.Rochette@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Public Health this class is accountable for directing statewide activities of public health programs and/or directing the staff and programs of a large section of the department.

EXAMPLES OF DUTIES

  • Directs staff and operations of a public health program; 
  • Coordinates, plans and manages office activities;
  • Formulates program goals and objectives; 
  • Assists in preparation of office budget; 
  • Maintains contacts with individuals, other operating units and outside agencies that may impact on program activities;
  • Implements new procedures and procedural revisions;
  • Recommends appropriate staffing levels; 
  • Administers state and federal regulations pertaining to division;
  • Exercises responsibility for maintaining program integrity; 
  • Responds to inquiries from out of state agencies and the general public regarding public health services; 
  • Prepares reports as necessary; 
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • and ability to apply management principles and practices;
    • and ability to apply relevant local, state and federal laws, statutes and regulations; 
    • health care delivery systems, practitioners and/or providers;
    • aims, objectives and operational environment of health providers; 
    • principles and practices of public administration;
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience in a health organization.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity with responsibility for the planning, development and execution of a comprehensive health or health related program.

NOTE: A health organization is defined as a large multi-dimensional agency with responsibility for developing, administering or regulating health programs.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
  • A Master’s degree in public health, health education, health care administration, nursing, other health related fields, or public administration may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

  • Experience interpreting and applying laws and regulations, and conducting health-related inspections or investigations;
  • Experience prioritizing multiple time-sensitive projects or assignments;
  • Experience developing policies and procedures and participating in quality assurance activities;
  • Experience supervising and/or mentoring staff;
  • Experience communicating, both orally and in writing ,including presenting to groups and writing reports;
  • Experience working collaboratively with other stakeholders, agencies, coalitions, and associations.

SPECIAL REQUIREMENTS

  • Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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