Criminal Justice Information System Business Analyst

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Legislative, Judicial) to the other. 

To Apply:

• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
• Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
  
  
• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

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• Please read or watch our Applicant Tips on How to Apply!

Important Information After You Apply:

• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Read through this helpful link to prepare for your interview.

Connect With Us:

• Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Jasmyn.Raymond@ct.gov. 
• Follow the State of Connecticut on LinkedIn.

• Requirements Gathering and Analysis: Collaborating with stakeholders (law enforcement agencies, legal entities, government bodies) to gather and document business requirements for new systems or enhancements to existing systems. 
• Process Improvement: Analyzing current business processes and workflows to identify areas for improvement, ensuring efficiency and compliance with legal and regulatory standards. 
• System Design and Specification: Working with technical teams to design system specifications that meet the documented requirements. This includes defining data models, workflows, user interfaces, and integration points. 
• Data Analysis and Reporting: Analyzing data trends and patterns within the CJIS to support decision-making, policy formulation, and operational improvements. Generating reports and dashboards for stakeholders. 
• Stakeholder Communication: Acting as a liaison between the business side (e.g., criminal justice professionals) and the technical side (e.g., IT developers) to ensure clear communication and understanding of requirements and constraints.
• Project Management Support: Assisting in the planning, coordination, and execution of projects related to CJIS. This includes creating project plans, timelines, and tracking progress. 
• Testing and Quality Assurance: Helping to develop test plans to ensure that the systems meet business requirements and function correctly. This includes functional, integration, and user acceptance testing. 
• Training and Documentation: Preparing user manuals, training materials, and conducting training sessions for end-users to ensure they can effectively use the CJIS.
• Regulatory Compliance: Ensuring that systems and processes comply with local, state, and federal regulations related to criminal justice information and data privacy/security standards. 
• Problem-Solving: Identifying and resolving issues that arise during the implementation and maintenance of CJIS, providing support to users as needed. 

For All Functional Areas

• Acts as liaison to hardware and/or software vendors, system developers, programmers and user community; 
• Evaluates and recommends products; 
• Participates in Request for Proposal (RFP) process; 
• Assists in estimating cost for annual budget; 
• Identifies and implements opportunities for cost savings; 
• Conducts system performance analysis, tuning and storage management; 
• Assists staff and customers in use of computer systems and software packages; 
• Trains operators, IT staff and end users on new procedures; 
• Participates in recovery activities; 
• Participates in the evaluation of new, related technologies; 
• Analyzes requirements and designs systems; 
• Participates in or coordinates project planning sessions with customers, analysts and team members to analyze requirements and provide design recommendations for moderately complex systems; 
• Provides technical consultation on moderately complex issues regarding the usage of the infrastructure, integration of applications systems into the infrastructure, etc.; 
• Participates in system integration testing of operating system, system utilities, hardware upgrades as well as new software and hardware technologies; 
• Works with project team to define and design scope for each project; 
• Plans, coordinates and schedules assigned projects; 
• Coordinates resources for projects; 
• Ensures timely completion of all phases of projects; 
• Evaluates and recommends vendors; 
• Performs related duties as required.

Systems Programming

• Provides second or third level support for network connectivity, or related network issues for the user community; 
• Diagnoses and resolves moderate network problems utilizing traces, hardware diagnostic tools, software aids, network management systems and utilities; 
• Coordinates the installation and maintenance of network components; 
• Analyzes network activity; 
• Analyzes capacity planning and facilities bandwidth requirements and system interdependencies; 
• Manages, maintains and contributes to network system documentation; 
• Develops back-up procedures for LAN servers; 
• Analyzes the recovery and reliability capability of systems and network services and makes recommendations for improvement; 
• Recommends hardware and software purchases in support of remote access; 
• Configures and certifies wiring; 
• Participates in projects which calls for troubleshooting, installing, implementing, administering, and maintaining network systems; 
• Assigns file access controls, encryption keys and other security attributes; 
• Maintains host and/or front-end processor communications software; 
• Provides support to customers experiencing problems with hardware, operating systems and related utilities in servers; 
• Assists in installation and maintenance of performance monitors, schedulers, program management systems and utilities, report generators and compilers; 
• Configures and installs application packages; 
• Coordinates and/or performs installation and configures operating systems, new software releases, system upgrades and patches in support of hardware products; 
• Coordinates backups and file management with operations staff; 
• Proactively tunes operating systems and system components to avoid performance problems; 
• Writes utilities for system management, reporting, file clean up and auditing; 
• Provides and maintains documentation and manuals necessary at operational level; 
• Responsible for standards and design of physical data storage, maintenance, access and security administration; 
• Performs functions associated with vulnerability and security risk assessments; 
• Performs functions in support of investigative and forensics activity; 
• Performs related duties as required.

Software Development

• Recommends and creates action plans for system development and/or integration; 
• Responsible for standards and design of physical data storage, maintenance, access and security administration; 
• Writes utilities for system management, reporting, file clean up and auditing; 
• Configures and installs application packages; 
• Develops and maintains documentation and manuals necessary at customer level; 
• Prepares time and cost estimates and initiates purchase requests for multiple projects; 
• Creates test files and performs system testing across multiple packages and systems; 
• Writes and programs system specifications; 
• Defines work and/or data flow; 
• Designs screens, forms and reports; 
• Defines data elements; 
• Prepares source code; 
• Designs and develops tables and relationships; 
• Arranges necessary hardware and software availability for assigned projects; 
• Analyzes assigned specifications, codes, tests and implements software solution, utilizing appropriate software engineering processes; 
• Debugs and/or corrects errors; maintains integrity of software; 
• Maintains and enhances existing programs; 
• Writes utilities for system management, reporting, file clean up and auditing; 
• Designs and develops routine to moderately complex applications; 
• Responsible for all phases of systems development life cycle; 
• Develops strategies for data acquisitions, archive recovery, security and implementation of routine to moderately complex applications; 
• Defines and develops the project scope of multiple projects; 
• Constructs operational Database Management System (DBMS) and data stores that enable informational, analytical management inquiry; 
• Performs backup and recovery on database management systems; 
• Configures database parameters, and prototype designs; 
• Provides basic database support and troubleshooting; 
• Responsible for standards and design of physical data storage, maintenance, access and security administration; 
• May be responsible for design, development and implementation of new system interfaces for applications on multiple platforms from mid-range computers to client servers and internet-based environments; 
• Performs related duties as required.

Database Administration

• Recommends and creates action plans for system development and/or integration; 
• Provides and maintains documentation and manuals necessary at operational level; 
• Provides basic database support and troubleshooting; 
• Responsible for standards and design of physical data storage, maintenance, access and security administration; 
• Writes utilities for system management, reporting, file clean up and auditing; 
• Analyzes requirements and designs systems; 
• Recommends and creates action plans for system development and/or integration; 
• Provides and maintains documentation and manuals necessary at operational level; 
• Proactively tunes operating systems and system components to avoid performance problems; 
• Coordinates backups and file management with operations staff; 
• Responsible for standards and design of physical data storage, maintenance, access and security administration; 
• Constructs operational DBMS and data stores that enable informational, analytical management inquiry; 
• Performs backup and recovery on database management systems, configures database parameters, and prototype designs; 
• Performs related duties as required.

Network Support

• Recommends and creates action plans for system development and/or integration; 
• Performs functions associated with vulnerability and security risk assessments; 
• Performs functions in support of investigative and forensics activity; 
• Maintains host and/or front end processor communications software; 
• Provides second or third level support for network connectivity, or related network issues for the user community; 
• Diagnoses and resolves moderate network problems utilizing traces, hardware diagnostic tools, software aids, network management systems and utilities; 
• Coordinates the installation and maintenance of network components; 
• Analyzes network activity; 
• Analyzes capacity planning and facilities bandwidth requirements and system interdependencies; 
• Manages, maintains and contributes to network system documentation; 
• Develops back-up procedures for LAN servers; 
• Analyzes the recovery and reliability capability of systems and network services and makes recommendations for improvement; 
• Recommends hardware and software purchases in support of remote access; 
• Configures and certifies wiring; 
• Participates in projects which calls for troubleshooting, installing, implementing, administering, and maintaining network systems; 
• Assigns file access controls, encryption keys and other security attributes; 
• Provides and maintains documentation and manuals necessary at operational level; 
• Develops and implements network security procedures; 
• Installs, configures and programs hubs, routers, bridges, gateways, servers, multiplexors, modems and other communications equipment; 
• Installs, monitors, maintains and upgrades network access to servers and mainframe services; 
• Maintains host and/or front-end processor communications software; 
• Monitors network traffic for malicious activity; 
• Performs related duties as required.

IT Security

• Assists in developing, testing and maintaining agency disaster recovery plans (DRP) designed to restore IT system operability; 
• Assists with development of processes and procedures in support of IT Business Continuity Planning; 
• Performs functions in support of platform recoverability assessments and Business Impact Analysis (BIA) to determine and assess the impacts associated with disruptions to business functions; 
• Performs functions in support of risk analysis of IT environments by assessing administrative, technical and physical safeguards; 
• Assists with IT investigations to include maintaining chain of custody procedures; 
• Performs forensics and documenting detailed reports of findings; 
• Monitors network activity for malicious activity; 
• Performs related duties as required.

• Considerable knowledge of
  • IT equipment and diagnostic tools; 
  • principles and techniques of systems analysis, design, development and programming; 
  • principles of information systems; 
  • principles and theories of business and planning functions; 
  • programming languages; 
  • capabilities of computer technology; 
• Knowledge of
  • methods and procedures used to conduct detailed analysis and design of computer systems; 
  • principles and techniques of software generation and programming; 
  • practices and issues of systems’ security and disaster recovery; 
  • computer operating systems; 
  • project management principles and techniques; 
  • principles and techniques of business information systems re-engineering; 
• Considerable
  • interpersonal skills; 
  • oral and written communication skills;
  • skill in technical problem solving; 
  • skill in logic and analysis; 
  • skill in problem solving; 
• Skills in project coordination; 
• Considerable ability to
  • analyze, troubleshoot and resolve data communications problems; 
  • write, test and debug computer programs; 
  • use programming development tools; 
  • prepare manuals, reports, documentation and other written materials; 
  • identify, analyze and resolve complex business and technical problems; 
• Ability to analyze and debug complex software programs.

• College training in management information systems, computer science or information technology-related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.