STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Health Program Assistant 1

Hybrid

Recruitment #240807-4404FP-001

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Introduction



Do you want to make a difference while participating in a dynamic and reciprocal health care environment in the public sector? If so, we invite you to check out this exciting opportunity to join our team as a Health Program Assistant 1!

At the State of Connecticut, Department of Social Services (DSS), we are currently looking for two qualified individuals to fill two Health Program Assistant 1 roles in our Division of Health Services, Integrated Care, Pharmacy Unit, located at Central Office; 55 Farmington Avenue, Hartford, CT.

What We Can Offer You:
Position Highlights
  • Located at Central Office at 55 Farmington Avenue, Hartford, CT
  • Full-time, 40 hours per week
  • First shift, 8:00am – 4:30pm
  • Monday through Friday (Hybrid)
  • Telework is usually offered at the maximum level permitted by state and agency policy
Your Role as our Health Program Assistant 1
  • Serve as the point person for providers and members for concerns relating to healthcare claims 
  • Assist in the preparation of sections of state health plans
  • Gather fiscal, programmatic, census or other kinds of needed data from federal, state and other sources
  • Compile statistics and may do some less complex calculations and interpretations
  • Other duties as needed
Who We Are
The Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.  Within DSS, the Division of Social Work administers services to a variety of populations including older persons, families and individuals experiencing crisis, and persons with disabilities.  Programs include, Protective Services for the Elderly, Domestic Violence Support Services, Social Work In-Home Supports and the Conservator of Person and Estate.

We hope you pursue joining our team and encourage you to detail your related experience on the application!

Selection Plan

For Assistance in Applying:

Please read or watch our Applicant Tips on How to Apply!

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

Contact Information:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. 

Should you have any questions pertaining to this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state health program or project this class is accountable for assisting in the compilation and interpretation of fiscal and programmatic data and statistics, development and implementation of program plans, grant management and monitoring.

EXAMPLES OF DUTIES

Subject duties vary considerably depending on nature of program and current stage in its life cycle; typical examples of duties performed at this level include:
  • Assists in preparation of sections of state health plans;
  • Gathers fiscal, programmatic, census or other kinds of needed data from federal, state and other sources;
  • Compiles statistics and may do some less complex calculations and interpretations;
  • Assists in reviews of program grant requests and monitors fiscal and programmatic performance of grants using agency regulations and guidelines;
  • Assists in preparation of program objectives and evaluation of program results;
  • May serve a task force or committee;
  • May answer general informational questions for the public and prepare information for distribution;
  • May serve as a liaison between program or project and specific people or organizations for purpose of keeping information flowing;
  • May assist in epidemiologic investigations;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • purposes, plans, objectives and programs of public health agencies including changing patterns of preventive medicine and environmental health;
    • state and community organizations and programs involved in health field;
  • Skills
    • oral and written communication skills;
    • interpersonal skills;
  • Ability to conduct independent research, develop and gather data.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in a professional capacity in a health organization.

NOTE: A health organization is defined as a large multi-dimensional agency with responsibility for administering health programs.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in public health, health education, hospital administration or public administration or other closely related field may be substituted for the General Experience.
  • For state employees one (1) year as a Health Services Worker and a Bachelor's degree or three (3) years as a Health Services Worker may be substituted for the General Experience.
  • Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

  • Serve as the point person for providers and members for concerns relating to healthcare claims related to pharmacy access issues including complaint resolution
  • Experience entering Pharmacy Prior authorizations into the claims processing system
  • Experience with pharmacy claims and how to resolve difficulties with claims adjudication related issues
  • Able to provide support to implement and integrate new programs and processes
  • Confers with and assists supervisor in the performance of program administration 
  • Works with colleagues in the performance of program activities and work flexibility to always ensure pharmacy coverage 

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.





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