STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Health Program Assistant 2 (40 Hour)

Hybrid

Recruitment #240807-4405FP-001

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Introduction



The State of Connecticut, Department of Social Services (DSS) is currently recruiting for two (2) Health Program Assistant 2 in the Division of Health Services, Integrated Care, Pharmacy Unit, located at Central Office; 55 Farmington Avenue, Hartford, CT.

Position Highlights:
  • Full-time, 40 hours per week
  • First (1st) shift
  • Monday - Friday
  • 8:00 a.m. - 4:30 p.m.
  • Hartford, CT
About Us:
DSS delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.  DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns.  We support the basic needs of children, families, older and other adults, including persons with disabilities.  Services are delivered through 12 field offices, central administration, and online and phone access options.

What’s In It For You:
  • To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.
Discover the opportunity to:
  • Engage in a rewarding career
  • Assist our employees so they can achieve success
  • Make a difference in the public sector
  • Work together in a collaborative team environment

Selection Plan

For Assistance in Applying:

Please read or watch our Applicant Tips on How to Apply!

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

Read through this helpful link to prepare for your interview.

Contact Information:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.

Should you have any questions pertaining to this recruitment, please contact Christopher Lavallee at Christopher.Lavallee@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state health program or project this class is accountable for compiling and interpreting fiscal and programmatic data and statistics, developing and implementing program plans and monitoring and evaluating a state health program or project for the purposes of quality assurance and compliance with State and Federal laws.

EXAMPLES OF DUTIES

As with all jobs in the generic health program series the exact duties vary considerably depending on the nature of the program and the current stage in its life cycle. Typical examples of work performed at this level include:

  • Assists in the preparation of sections of state health plans or special federal or state program plans; 
  • Gathers fiscal, programmatic, census and other kinds of needed data from complex calculations and interpretations; 
  • Reviews program grants requests and monitors fiscal and programmatic performance of grants using agency regulations and guidelines; 
  • Monitors programs using site visits when necessary; 
  • Assists in the preparation of program objectives and evaluation of program results; 
  • Prepares information for public distribution; 
  • May serve as staff to a task force or committee; 
  • May answer general informational questions for the public; 
  • May serve as a liaison between the program or project and specific people or organizations for the purpose of keeping information flowing; 
  • May assist in epidemiological investigations; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • purposes, plans, objectives and programs of public health agencies including the changing patterns of preventive medicine and environmental health; 
    • the changing aspects of socio-medical philosophies; 
    • state and community organizations and programs involved in the field of health; 
  • Considerable
    • interpersonal skills;
    • oral and written communication skills; 
  • Ability to conduct independent research, develop and gather data.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in a professional capacity in a health organization.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in health care program administration, a health systems agency or other health care organization in at least one of the following areas:

  • grant writing or monitoring;
  • formal program planning, development, management or evaluation;
  • program consultation.

NOTE:

  • For state employees this experience is interpreted at the level of a Health Program Assistant 1.
  • A health care organization is defined as a large multi-dimensional agency with responsibility for developing health programs.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in public health, health education, hospital administration, or public administration or other closely related field may be substituted for one (1) additional year of the General Experience.
  • For state employees one (1) year as a Health Program Assistant 1 may substitute for the General and Special Experience.

PREFERRED QUALIFICATIONS

  • Experience as the point person for providers and members for concerns relating to healthcare claims related to pharmacy access issues including complaints.
  • Knowledge of pharmacy claims processing system including Prior Authorization, and Pharmacy Client Lock-ins. 
  • Knowledge of pharmacy claims and how to resolve difficulties with claims adjudication related issues.
  • Experience relaying information to public audiences and developing measurement outcomes to prove messages are understood
  • Experience collecting and organizing data, entering the data into an established data base and claims systems as related to program requirements and objectives.
  • Experience providing support to implement and integrate new programs and processes.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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