STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Salesforce Developer

Information Technology Analyst 2 (40 Hour) | Hybrid

Recruitment #241002-7604FR-001

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Introduction



The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS), is hiring two (2) Salesforce Developers (Information Technology Analyst 2) in service to the Department of Social Services (DSS).



WHAT WE CAN OFFER YOU
POSITION HIGHLIGHTS

  • Monday - Friday
  • Full-time (40 hours per week)
  • First shift
  • Location:  Hartford, CT
  • Hybrid position (telework and in office)
THE ROLE

We have a diverse shop of technologies, including .Net, Java, and Salesforce. If you can work well in one or more of those areas, we are looking for you. As part of this position, you will be expected to cross train with other Applications Developers in all of our technologies, to eventually be able to competently work on any application for which we have the source code. Major new developments are done with an agile project management approach while some smaller changes are simply addressed with service tickets. Initial projects will address the need for re-platforming legacy applications to new cloud based solutions. Know that your efforts working in this team will indirectly or directly impact the lives of residents of Connecticut.

The ideal candidate would be well versed with all phases of the software development life cycle and have exposure and/or experience in various technologies, platforms, and languages, including:
  • Salesforce (Apex & Lightning)
  • MS Power Platform (Power Apps, Power Pages, Portals)
  • .NET framework
  • SQL (Select Query Language)
The Information Technology Analyst 2 will:
  • Perform hands on application development and support using:
    • Programming Technologies;
    • Power Platform;
    • VB.Net;
    • C#.Net;
    • ASP.Net;
    • Java;
    • Salesforce;
    • Database Technologies;
    • SQL Server;
    • DB2 databases;
    • Dataverse;
    • Tools;
    • Team Foundation Server (TFS);
    • Visual Studio;
    • Other IDEs and Code Repositories.
  • Be a part of the team of application developers led by an IT Supervisor;
  • Design, develop, and maintain applications with modern:
    • APIs;
    • Web Services (SOAP and REST);
    • Monitoring/logging;
    • Exception/Error Handling.
  • Develop applications using software development methods such as:
    • Test driven development;
    • Iterative development.
  • Produce tangible deliverables such as:
    • Requirement functional specifications;
    • Development designs;
    • Status reports;
    • Program documentation.
  • Work on projects utilizing agile or waterfall methodologies in a strong software development lifecycle;
  • Communicate with both technical and non-technical staff;
  • Learn and cross-train with other application developers;
  • Perform related duties as required.
ABOUT US

The State of Connecticut is undergoing a strategic optimization of our Information Technology (IT) resources, to deliver enterprise-wide services, in more efficient and innovative ways. We are setting trends, not following them. As part of these efforts, the Department of Administrative Services Bureau of Enterprise Systems and Technology (DAS BEST) is joining forces with the majority of Executive Branch, Agency IT organizations, to form a new, centralized team under the Bureau of Information Technology Solutions (BITS).
View the video below to learn what it's like to be part of this innovative BITS team!

Selection Plan

  • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the Talent Acquisition Professional listed on this job posting.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
FOR ASSISTANCE IN APPLYING:

  • Please read or watch our Applicant Tips on How to Apply.
Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Read through this helpful link to prepare for your interview.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Frank DeCusati at frank.decusati@ct.gov.

Follow the State of Connecticut on LinkedIn.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency Information Technology (IT) environment this class is accountable for independently performing a full range of information technology tasks and project coordination work involving infrastructure systems support, security and application development in an IT environment.

EXAMPLES OF DUTIES

  • Issue Identification and Resolution:
    • Identify and resolve or escalate impediments to success;
    • Report issues, progress, and successes to management on a timely basis.
  • Development Standards and Innovation:
    • Follow application development standards and practices;
    • Participate in the development of innovative solutions and proof-of-concept technologies;
    • Make software design and development decisions backed by demonstrated design principles.
  • Documentation and Communication:
    • Support documentation efforts, including application development designs, data schemas, user guides, and architecture;
    • Apply interpersonal, oral, and written communication skills to participate in application design sessions and assist with maintaining system design documents.
  • Business and Technical Support:
    • Act as support for the business on a rotating schedule;
    • Assist with business requirements analysis to identify functional and non-functional application requirements;
    • Provide training and support to users and other IT staff on applications and systems.
  • State-wide Initiatives and Coordination:
    • Work with other agencies and provide guidance for state-wide initiatives such as:
      • Salesforce Standards and Governance;
      • Mobile platform development;
      • Software product evaluations;
      • Vendor-developed solutions.
    • Coordinate and support application developments.
  • Technology and Architecture:
    • Hands-on development using Salesforce, MS Power Platform and .NET to enhance existing systems and provide production support for existing applications;
    • Create APIs and web services;
    • Work in a version-controlled development environment.
  • Solution Design and Development:
    • Design solutions for business and technical problems using logical and analytical skills.
  • System Maintenance and Operations:
    • Maintain and update current systems and assist in the development and implementation of new systems.
  • Project Management:
    • Assist in the planning, coordination, and execution of IT projects.
  • Security and Compliance:
    • Ensure compliance with state and federal regulations, as well as agency security policies and procedures.
  • Vendor Interaction:
    • Work with vendors to evaluate software products and solutions, ensuring they meet agency requirements.
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • IT equipment and diagnostic tools; 
    • principles and techniques of systems analysis, design, development and programming; 
    • principles of information systems; 
    • principles and theories of business and planning functions; 
    • programming languages; 
    • capabilities of computer technology; 
  • Knowledge of
    • methods and procedures used to conduct detailed analysis and design of computer systems; 
    • principles and techniques of software generation and programming; 
    • practices and issues of systems’ security and disaster recovery; 
    • computer operating systems; 
    • project management principles and techniques; 
    • principles and techniques of business information systems re-engineering; 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills;
    • skill in technical problem solving; 
    • skill in logic and analysis; 
    • skill in problem solving; 
  • Skills in project coordination; 
  • Considerable ability to
    • analyze, troubleshoot and resolve data communications problems; 
    • write, test and debug computer programs; 
    • use programming development tools; 
    • prepare manuals, reports, documentation and other written materials; 
    • identify, analyze and resolve complex business and technical problems; 
  • Ability to analyze and debug complex software programs.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in information technology (IT) operations, programming, systems/software development or another IT-related support area.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been performing professional information technology work in such areas as:  installation and support of microcomputer hardware, software and operating systems; analysis, design and development of information systems; network hardware and software installation and support; network hardware and/or software problem diagnosis and resolution; performing any closely related professional IT function. 

NOTE: For state employees this experience is interpreted at the level of an Information Technology Analyst 1.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training in management information systems, computer science or information technology-related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

  • Experience developing in object-oriented programming (OOP) Languages
  • Experience creating web services
  • Experience with hands on Salesforce Development (APEX & Lightning)
  • Experience developing with .NET Extended Java Script (ExtJS)
  • Experience with Structured Query Language

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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