STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Behavioral Health Program Manager

Hybrid

Recruitment #241003-1450MP-001

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Introduction



The State of Connecticut, Department of Children and Families (DCF), is seeking a highly skilled and qualified Behavioral Health Program Manager in the Behavioral Health Community Services.  This position is responsible for the oversight of the multiple substance use contracts for adults and adolescents offered by the Department throughout the state.  

Position Highlights:
  • Full-time, 40 hours per week
  • First (1st) shift
  • 8:00 a.m. - 5:00 p.m.
  • Monday - Friday
  • Hartford, CT
The Role:
As the Behavioral Health Program Manager, you must be able to manage large multi-faceted projects involving multiple disciplines and agencies.  You must also be able to manage and prioritize serval tasks at once and coordinate with other Behavioral Health Program Managers, Program Supervisors, Project Manager with other state agencies. The Behavioral Health Program Manager must be knowledgeable and have experience in Substance Use Disorder and ASAM Criteria which is the most widely used and comprehensive set of guidelines for placement, continued stay, transfer, or discharge of patients with substance use and co-occurring conditions.  This position may also be responsible for supervision of other projects as well as managing million-dollar budgets and contracts. 

The ideal candidate for this position will have strong organizational skills, outstanding verbal and written communication skills. Additionally, the candidate will have: 
  • Ability to adapt to changing work priorities and compressed deadlines.
  • Knowledge of trauma informed principles of as related to Substance use, Intimate Partner Violence and Recovery pathways.
  • Experience working with clinical programs and or working with Evidenced Based Practices.
  • Maintain clear and effective communication with stakeholders and partners to clarify expectations, communicate roles and responsibilities, and ensure timely completion of deliverables.
  • Participate in meetings with the project team to answer questions and announce any changes to the current schedule.
  • Meet with members of Department leadership to relay the team’s progress both verbally and in written form.
  • Liaison with DSS, DMHAS, CSSD, DOC and the Behavioral Health ASO and other agencies/entities.
  • Recognize when potential problems are looming and escalate issues as appropriate.
  • Serve as point of contact for contracts.
  • Perform quality control on the project throughout. 
About Us:
Under the Behavioral Health Community Services our mission is partnering with communities and empowering families to raise resilient children who thrive.  DCF has the statutory authority for providing an integrated system of services and supports for children and adolescents with substance use and mental health disorders. DCF funded Substance Use Services are designed to offer children, youth, caregivers and their families a range of services for mental health, psychiatric, and substance use disorders that are grounded in best practice and evidence.  These services are provided in the home or community, often preventing the need for more intensive or restrictive care such as hospital, residential, or group home services.  The adolescent substance use service array is available to all families in the community and do not require DCF involvement.

Behavioral Health Community Services mission strives to promote healthy relationships through a commitment to ongoing growth, effective communication, and mutual respect in homes.  Through a state and local coordinated response, providing a full continuum of services offer the best opportunity for the safety and well-being of children.  

What’s In It For You:
  • To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.
Discover the opportunity to:
  • Engage in a rewarding career
  • Assist our employees so they can achieve success
  • Make a difference in the public sector
  • Work together in a collaborative team environment

Selection Plan

For Assistance in Applying:

Please read or watch our Applicant Tips on How to Apply!

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

Read through this helpful link to prepare for your interview.

Contact Information:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.

Should you have any questions pertaining to this recruitment, please contact Christopher Lavallee at Christopher.Lavallee@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Mental Health and Addiction Services and the Department of Children and Families this class is accountable for assisting in the management of a statewide program in a geographical area; accountable for assisting in the management of a specific behavioral health program or serving as a clinical team leader.

EXAMPLES OF DUTIES

  • Assists in directing staff and operations for special programs;
  • Coordinates, plans and manages program activities;
  • Assists in formulating policy and procedures relating to general administration of a managed service system;
  • Participates in the formulation of agency policy; 
  • Develops, implements and evaluates the goals and objectives consistent with agency mission and policy;
  • Interprets and administers laws pertaining to program;
  • Trains and evaluates staff;
  • Prepares and administers facility and community grant budgets;
  • Maintains contact with individuals, groups and other organizations which might impact on program operations;
  • Develops and maintains appropriate fiscal and programmatic mechanisms to ensure continuity of care to a defined population and appropriate allocation of resources;
  • Assesses staff needs for delivery of services;
  • Carries out policies and directives of department;
  • Assists in coordinating, planning and managing administrative and/or fiscal and clinical activities;
  • Ensures compliance with internal agency and accrediting bodies' standards;
  • Participates in the recruitment and hiring of staff, including outreach, interview and selection;
  • May assume a leadership role for agency system wide program development and administration activities;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • principles and practices of public administration; 
    • principles of mental health treatment and program design; 
    • managed care system principles and practices; 
    • clinical treatment methodologies and programs for psychiatric clients; 
    • community resources; 
  • Knowledge of
    • relevant state and federal laws, statutes and regulations;
    • relevant agency policies and procedures;
    • assertive treatment programs;
    • quality assessment and/or improvement techniques and accreditation body standards;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • analyze and prepare budgets;
    • prepare and administer grants.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of experience in business or health care administration, program development involving responsibility for financial management, budget development or grants management, professional health care or social services.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) years of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in public or health care administration, a Master's degree in business administration with a specialization in health services or hospital administration, a Master’s degree in social work or a Master's degree in a related health care discipline may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

  • Experience utilizing data to monitor, evaluate and improve program performance.
  • Experience maintaining accurate records and compiling statistical data from data dashboards in real time.
  • Experience with program and/or fiscal evaluation of contracted human service programs.
  • Experience working with Excel, including the use of pivot tables and other web-based collaborative forums, e.g., SharePoint.
  • Experience with Medicaid systems and Department of Public Health Substance Use Standards.
  • Experience with the American Society of Addiction Medicine (ASAM 3rd) Edition.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to possess appropriate current licenses or certifications.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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