STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

License And Applications Analyst

Recruitment #241024-8850AR-001

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Introduction


The Connecticut Airport Authority (CAA) invites its qualified agency employees to apply for the position of License and Applications Analyst in the security badging office in Windsor Locks, CT. This position will serve as an Assistant Airport Security Coordinator and will oversee the security badging office and staff in the supervisor’s absence. This is a full time, first shift, Monday-Friday position. The hours will be determined by agency need.

Your Role:
  • Assist in administration of security badge process, access control, permits, fingerprint process, audits, invoicing, security regulatory requirements;
  • Review, evaluate and analyze factors and incidents impacting on regulatory responsibility including review for completeness and approve security badge applications, certification of training, proper permits, fingerprints, personal identification documentation, invoicing and other documentation for compliance to relevant statutes, regulations, policies, procedures and practices;
  • Adjudicate fingerprint results;
  • Process initial and renewal applications; 
  • Respond to mail, telephone and personal inquiries from applicants, governmental agencies, interested parties requesting information concerning entities regulated by department;
  • Explain regulatory laws, federal code and agency regulations to applicants and authorized signatories;
  • Conduct research, collect data and analyze information relating to application review process;
  • Provide technical assistance to clerical staff and processing technicians;
  • Authorize issuance of badges, permits and/or certifications;
  • Review documents and related materials for criminal convictions and threat assessments;
  • Operate the badging system and CCTV system;
  • Ensure compliance with federal regulations and state laws and policies pertaining to badge issuance;
  • Collect badge fees and perform settlements;
  • Maintain a high level of customer service and interpersonal communication in explaining policies and procedures;
  • Conduct post-audits of documentation;
  • Generate written correspondence, maintain records and files as needed;
  • Assist supervisor during annual service rating process of office staff;
  • Perform related duties as required.
About Us:
The Connecticut Airport Authority (CAA), is a State of Connecticut quasi-public agency that was established to develop, improve and operate Bradley International Airport (BDL), as well as five General Aviation Airports throughout the state.  It is the CAA’s mission to provide excellent customer service and top-quality facilities for its passengers while making Connecticut’s airports more attractive to new airlines, establishing new routes, and supporting Connecticut’s overall economic development and growth strategy.  By keeping our airports operating at their best, we deliver a powerful and positive impact on the state's economy.

Selection Plan

For assistance in applying, please read or watch our Applicant Tips on How to Apply!

To Apply:
  • In order to be considered for this job opening you must be a current CAA employee with at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.
  • An individual serving in this position must be able to successfully undergo a thorough background and security screening, pre-employment drug screening, fingerprinting and maintain required security clearance during the duration of employment. 
  • Please ensure your application is complete before it is submitted. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will be unable to make revisions once you officially submit your application.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to Carol Stewart at cstewart@ctairports.org.
After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a user's spam. 
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. 
  • Applicants invited to interview may be required to submit additional documentation which supports their qualification(s) for this position.  These documents may include: performance reviews, supervisory references, college transcripts, certifications or licenses, etc., at the discretion of the agency.
  • In addition to the checking of references, an investigation of facts stated in the application may be made before candidates are certified for permanent appointment.
Connect With Us:
  • Updates regarding the recruitment process will be available through your JobAps portal account.  Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees, which is available at www.ct.gov/ethics.
  • Should you have any questions pertaining to this recruitment, please contact Carol Stewart at cstewart@ctairports.org or (860) 254-2584. 

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a full range of tasks involving the processing of license and registration applications in an agency with regulatory responsibility for specific industries or businesses.

EXAMPLES OF DUTIES

  • Assists in administration of licensure, certification and/or permitting functions;
  • Reviews, evaluates and analyzes factors and incidents impacting on regulatory responsibility including applications for licensure, certification and proper permit authority for compliance to relevant agency statutes, regulations, policies, procedures and practices;
  • Processes initial and renewal applications; 
  • Responds to mail, telephone and personal inquiries from consumers, governmental agencies, interested parties requesting information concerning entities regulated by department;
  • Explains regulatory laws and agency regulations to applicants, licensees and consumers;
  • Conducts research, collects data and analyzes information relating to application review process;
  • Provides technical assistance to clerical staff;
  • Authorizes issuance of licenses, permits and/or certifications;
  • May participate in public hearings concerning issuance, revocation or amendment of certificates, licenses or permits;
  • May review documents and related materials for criminal convictions and bankruptcy files;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • relevant licensure, certification or permit functions of regulated entities;
    • relevant regulated industry operations, practices and procedures;
    • statistics;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • understand, interpret and apply laws, regulations and other written materials pertaining to entities regulated by department; 
    • research, analyze and evaluate data and prepare comprehensive written reports;
    • utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience performing technical or complex clerical duties involving the review or processing of licenses, certifications or permits for a governmental regulatory agency or in a regulated industry.

NOTE: For state employees this is interpreted at the level of Office Assistant.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

  • 3-5 years' experience working in the Security Badging Office of a Part 139 airport. 
  • Bilingual in Spanish-English.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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