Tourist Information Clerk

Selected candidates must be at least 16 or 18 years old, depending on the position.

FOR ASSISTANCE IN APPLYING: 

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. 

BEFORE YOU APPLY: 

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. 
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. 

• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY: 

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP: 

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Hayley Newhouse at hayley.newhouse@ct.gov. 

Join the State of Connecticut and take your next career step with confidence!

In a state agency this class performs tasks and duties of a seasonal nature by providing services to clients or the public.

Work areas covered by this class shall include the assignments and hourly rates as listed below:

Assignment	Minimum Hourly Rates	Maximum Hourly Rates
General	$16.35	$17.00
Patient Care Service	$16.35	$17.00
Maintenance	$16.35	$17.00
Laboratory Assistant	$16.35	$17.00
Recreational Aide	$16.35	$17.00
Transportation Services (Bus Driver)	$16.35	$17.00
Tourist Information Clerk	$16.35	$17.00
Specialized Recreational Services	$16.35	$17.00
Tourist Information Coordinator	$16.35	$17.00
Information Technology System Analysis	$19.00	$22.00
Engineering	$20.00	$23.16
Legal	$19.00	$22.00

Minimum and maximum hourly rates will be subject to the following criteria:

• Returning Seasonal Workers may receive $.50 an hour additional compensation for each season of service up to the maximum hourly rate.

OR

• Knowledge of
  • principles, practices and procedures of assigned specialty; 
  • operation of equipment, materials and activities of assigned specialty; 
• Knowledge to degree necessary for dealing with and understanding an individual’s behavior;
• Skills
  • interpersonal skills; 
  • oral and written communication skills;
  • techniques of assigned specialty skills; 
• Ability to
  • assist individuals in self-care habits, personal hygiene and proper social conduct where applicable; 
  • understand and carry out written orders and oral instructions; 
• Adequate physical strength and stamina to perform duties; 
• Some positions may require supervisory and/or leadership abilities.

Any experience and training that could reasonably be expected to provide the knowledge, skills and abilities listed above.

• Incumbents in this class assigned to recreational activities must be able to perform emergency first aid as needed and certain positions will require a current Standard First Aid Certificate.
• Incumbents in this class assigned as bus drivers or operators of a motor vehicle must possess and retain a current Connecticut Motor Vehicle Operator License to drive a bus and/or a Motor Vehicle Operators License as necessary.
• Incumbents in this class may be required to travel.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.