Behavioral Health Administrator I (#MDDY01)
$62,483.00 Yearly Min / $78,104.00 Yearly Mid / $93,725.00 Yearly Max

Behavioral Health Administrator II (#MDDY02)
$70,750.00 Yearly Min / $88,438.00 Yearly Mid / $106,126.00 Yearly Max

Behavioral Health Administrator III (#MDDY03)
$80,112.00 Yearly Min / $100,140.00 Yearly Mid / $120,168.00 Yearly Max

Behavioral Health Administrator IV (#MDDY04)
$90,710.00 Yearly Min / $113,388.00 Yearly Mid / $136,066.00 Yearly Max

This class series uses four levels in the Health and Human Services occupational group, Human Services occupational series and describes professional level work in the administration of an effective behavioral health system for the State of Delaware, which serves some of the State’s most vulnerable populations.  Class incumbents are responsible for overseeing and performing administrative functions to ensure quality, staffing, funding and performance of behavioral health treatment and support services offered by the Division of Substance Abuse and Mental Health (DSAMH). 

A significant aspect of work includes implementing new strategies, policies, programs and standards to make improvements; while ensuring compliance of division-wide operations with all state and federal laws, rules, regulations, standards, policies and procedures.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Performs on-going oversight, monitoring and strategic management of the Division’s behavioral health programs and operational support services such as assessment of health data, behavioral health promotion, addiction prevention programs and activities; inpatient and community-based substance use and mental health treatment and service programs; and programs that manage other types of addiction. 
   
• Ensures quality, consistency, integration and compliance with all regulatory, certification and accreditation standards.
   
• Conducts comprehensive research and evaluation of a wide-variety of behavioral health programs to make projections by identifying trends and issues in areas such as service delivery, performance, utilization, staffing, accessibility, cost and funding.
   
• Makes recommendations on improvements and alternative courses of action that strengthen behavioral health treatment and prevention efforts and improve health outcomes.
   
• Participates in the development and implementation of strategies, policies and standards related to treatment and service systems.
   
• Monitors fiscal activities for behavioral health programs and contracted providers within the DSAMH system.
   
• Coordinates public and private behavioral health services to reduce duplicate services, align and strengthen existing services and address the needs of the community.
   
• Analyzes state, federal and local legislation to determine impact on operations.
   
• Facilitates the adequate dissemination of public information regarding urgent substance use and mental health concerns.  Assists in developing and coordinating communication that ensures an understanding of and accessibility to behavioral health services for Delawareans.
   
• Reviews and interprets statistical, narrative, analytical and financial reports.

Behavioral Health Administrator I

This is the first level of work responsible for organizing and managing administrative functions that support an effective behavioral health system for the State of Delaware through the use of preventative health information and best practices related to mental health, substance use disorders and addiction treatment and services. Positions at this level report to a technical supervisor. 

• Performs the full range of Essential Functions.
• Implements and monitors health-related services involving multiple substance use and mental health treatment and service programs.
• Identifies and incorporates best practices into the current system of care. These practices are those adopted by subject matter experts; including federal authorities, academic researchers, and regulatory and certification oversight agencies.
• Oversees compliance of program budgets, policies, standards and procedures related to behavioral health promotion, addiction prevention and community service supports.
• Monitors various grants and contracts to ensure consistency with existing policy and regulatory requirements across the Division.
• Evaluates program performance and outcomes to assess if changes are needed to the program/services or additional staff training/other supports are needed.
• Communicates with regulatory and accrediting agencies regarding changes in standards, strategic approaches and program compliance.
• Contacts include department, provider staff and the general public to provide technical assistance and consultation on behavioral health programs and services. 

Behavioral Health Administrator II

This is the expert level of work responsible for planning, organizing and managing administrative functions that support an effective behavioral health system for the State of Delaware through the use of preventative health information and best practices related to mental health, substance use disorders and addiction treatment and services. Positions at this level provide expertise on complex programs within the DSAMH treatment and service delivery system.

• Serves as a program advisor to DSAMH leadership.
• Designs studies, including key performance indicators, and quality assurance measures to determine if behavioral health needs are met, or if other areas need improvement.
• Recommends strategies, policies, programs and standards based on expert interpretation and data analysis.
• Participates in the implementation of long and short term program goals and objectives.
• Drafts public communications regarding urgent behavioral health concerns for dissemination to the community.
• Develops and coordinates behavioral health services education, communication and marketing materials and campaigns to ensure accessibility of services to Delawareans.
• May plan, assign, review and evaluate the work of professional and technical staff.
• Contacts include management/officials for the purpose of providing expertise and representing management at meetings.

Behavioral Health Administrator III

This is the management level responsible for planning, organizing and managing administrative functions and operational management that support an effective behavioral health system for the State of Delaware through the use of preventative health information and best practices related to mental health, substance use disorders and addiction treatment and services.   

• Serves as a senior policy advisor to Division leadership.  Represents the Division through stakeholder committee and other meetings; and collaboration with state and federal agencies.
• Supervises directly or through subordinate supervisors at least two or more merit full time positions, per the Merit Rules.  The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.
• Monitors budget allocations and expenditures related to development, execution and performance of general fund initiatives, grants and contracts.
• Develops and implements strategies, policies and standards to integrate and evaluate program/services throughout the Division’s treatment and service systems.
• Directs and coordinates studies and research to advise Division leadership and other state partners. Assists in formulating policy to guide decision making relative to research findings.
• Directs public communications regarding urgent behavioral health concerns and other behavioral health threats for dissemination into the community; including education, communication and marketing materials and campaigns to ensure accessibility of services to Delawareans.
• Contacts include management within the Division and across the Department, as well as other state/federal agency partners for the purpose of gathering and sharing data and best practices.

Behavioral Health Administrator IV

This level is responsible for directing the development, implementation, monitoring and evaluation of the Division’s behavioral health treatment and support services, incorporating identified best practices into the current behavioral health system of care for the State of Delaware. Positions at this level report to the Division Director.

• Manages through subordinate managers.
• Serves as chief advisor to the Division Director and Deputy Director.  Represents the Division through media relations, stakeholder meetings and collaboration with the legislature and other state and federal agencies.
• Directs, plans and evaluates all behavioral health related service delivery, quality, performance, utilization, staffing, accessibility, cost and funding; and recommends improvements in compliance with regulatory, certification and accreditation standards, and grant requirements. 
• Oversees and approves the implementation of strategies, policies, and compliance requirements that integrate and evaluate program mandates.
• Establishes and implements high-level data systems; and statistically and scientifically evaluates the effectiveness/efficacy of data sources. 
• Determines relevance of services outcomes of contracted provider agencies in areas such as payments, case management and care coordination.  Works to assist providers in improving quality of care.
• Provides oversight and directs public communications regarding urgent behavioral health concerns and other behavioral health threats for dissemination into the community and legislature.
• Contacts include Division leadership, the legislature, and the media for the purpose of advising on behavioral health related issues and communicating pertinent information to the public.

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

• Knowledge of behavioral health and human services.
• Knowledge of behavioral health program management principles and practices.
• Knowledge of the principles and practices of behavioral health planning.
• Knowledge of interpreting state and federal rules and regulations.
• Knowledge of studying psychiatric epidemiology and trends.
• Knowledge of evaluative techniques in monitoring of program operations.
• Skill in interfacing with public, private/professional individuals, groups and organizations.
• Skill in managing a diverse group of individuals with differing levels of expertise.
• Skill in monitoring budget expenditures.
• Skill in managing and overseeing the administration of grants and activities.
• Skill in analyzing and communicating complex data.
• Ability to communicate effectively with a wide range of individuals including the general public, professional staff, and regulatory and accrediting agencies.
• Ability to present ideas effectively.
• Ability to establish and maintain effective working relationships.

In addition to the above Knowledge, Skills, and Abilities, the Behavioral Health Administrator II requires:

• Knowledge of supervisory principles and practices.
• Knowledge of developing short and long range strategic plans.
• Skill in behavioral health program management.
• Skill in designing methods of collecting and analyzing data to make recommendations.
• Skill in applying theories, principles, and practices of behavioral health programs and services.
• Skill in assessing and monitoring the effectiveness of program requirements to meet goals and objectives.
• Skill in maintaining and controlling budget expenditures.
• Ability to communicate with government leaders.
• Ability to analyze and comprehend complex organizational and procedural problems to make recommendations.

In addition to the above Knowledge, Skills, and Abilities, the Behavioral Health Administrator III requires:

• Knowledge of current and developing technologies in respective areas of expertise.
• Knowledge of community, public, private, state and national behavioral health resources and program goals, objectives and funding sources.
• Skill in the principles and practices of strategic planning.
• Skill in administering behavioral health programs and services.
• Skill in interpreting state and federal rules and regulations.
• Skill in staff supervision.
• Skill in projecting and evaluating the effectiveness of program requirements to meet goals and objectives.
• Skill in managing and overseeing the development of grants. 
• Ability to communicate effectively with the media and legislators.
• Ability to prepare and interpret a variety of informational and statistically significant reports and statements.

In addition to the above Knowledge, Skills, and Abilities, the Behavioral Health Administrator IV requires:

• Skill in planning and directing multiple behavioral health sections that cover provision of critical health services and dissemination of health information to the public.
• Skill in analyzing and evaluating behavioral health programs, projects and policies, interpreting research studies and health trends including qualitative and quantitative analysis.
• Skill in operations management which includes planning, directing, coordinating, controlling and evaluating operations through subordinate supervisors.
• Skill in organizational analysis, planning and development.

JOB REQUIREMENTS for Behavioral Health Administrator I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Possession of a Bachelor's degree or higher in Public Administration, Public Policy, Behavioral, Social or Health Science or related field.
2. One year experience in program management in sectors such as Public Health, Primary Care, Policy, or Data and Evaluation which includes making recommendations for continuation or changes to operations, programs, budgets services, policies or procedures based on findings.
3. Six months experience in grant management and control which includes monitoring and evaluating grant expenditures.
4. Knowledge of contract management and control which includes ensuring compliance with terms of contracts; negotiating changes to existing contracts.
5. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.