Information Resources Specialist I (#MEBA01)
$33,569.00 Yearly Min / $41,961.00 Yearly Mid / $50,353.00 Yearly Max

Information Resources Specialist II (#MEBA02)
$38,010.00 Yearly Min / $47,513.00 Yearly Mid / $57,016.00 Yearly Max

Information Resources Specialist III (#MEBA03)
$40,446.00 Yearly Min / $50,558.00 Yearly Mid / $60,670.00 Yearly Max

Information Resources Supervisor (#MEBA04)
$45,798.00 Yearly Min / $57,248.00 Yearly Mid / $68,698.00 Yearly Max

Information Resources Manager (#MEBA05)
$51,858.00 Yearly Min / $64,822.00 Yearly Mid / $77,786.00 Yearly Max

This class series uses five levels in the Cultural and Information Resources Services Occupational group, Library Services occupational series and describes information resources work which involves the acquisition, analysis, arrangement, description, preservation, reference, delivery, and public programming of information recorded via multi-media formats. Work is performed in support of library operations, archival operations, or records management operations with responsibility for creating and implementing systematic controls for records and information activities from the point where they are created or received through final disposition for all the records within an agency.

Note: This career ladder series incorporates levels I, II and III.  Based on the level of work applicable to the employing agency and functional area, positions can be allocated up to level III.  The I level is to provide entry for hiring new employees into the class series but does not preclude hiring new employees at higher levels.  Employees may be promoted through the career ladder in accordance with job requirements and promotional standards. Promotional standards, a selection document under separate cover, sets forth the criteria that defines and describes the requirements that must be met at each level.  Advancement of employees through the career ladder is dependent on an agency's/department's operational needs and distribution of work. 

The Information Resources Supervisor and Information Resources Manager levels, although not part of the career ladder, provide competitive opportunity for movement of employees.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Examines, identifies, arranges and classifies books/documents/electronic tapes/media/publications/records according to a pre-determined classification system.
   
• Develops item descriptions noting content, format/media, arrangement and relation to provenance/origin.
   
• Assists patrons/researchers by explaining the facility's resources, gathering available information/materials and demonstrating equipment operation.
   
• Applies conservation and preservation techniques to aged or damaged books/ documents/electronic tapes/records by unfolding, cleaning, repairing tears, removing tape, placing in acid free containers, filming, refilming, media/technological migration.
   
• Attends workshops, conferences and seminars to receive training related to the identification, care and maintenance of books/documents/records held by public agencies and accessible to the general public.

Information Resources Specialist I

This is the first level of information resources work.

• Receives supervision from a technical superior.
• Develops the knowledge and skills appropriate to the acquisition, analysis, arrangement, description, preservation, reference, delivery and public programming of information, recorded via multi-media format.
• Assignments are varied, but are completed according to well-defined practices and procedures.
• Contacts are with the general public and the staff of other public sector jurisdictions.

Information Resources Specialist II

This is the second level of information resources work.  This is the full performance level responsible for performing the full range of the Essential Functions.

• Work is performed independently on individual assignments and is reviewed in progress and upon completion with established procedures and attainment of objectives. 
• Drafts procedures for technical operations.
• Assists officials and staff of other state and local agencies to develop and maintain an information resource management program.
• Prepares and presents educational programs for various audiences and outreach programs.
• Oversees the work of lower level staff. 
• Contacts include the general public and the staff of other public sector agencies/jurisdictions to assist with information analysis.

Information Resources Specialist III

This is the third level of information resources work responsible for providing technical expertise to state agency staff, other public agencies, patron/community groups, research interns and volunteers.

• Work is reviewed from time to time to determine compliance with agency policy and program objectives. 
• Plans and coordinates daily operations, projects and activities with support staff and other professionals.
• Evaluates and analyzes records systems, education programs, research projects, and resource collections.Makes recommendations for new/revised policies, procedures, goals, projects and priorities.
• Researches, examines, cares for and oversees the use of agency resources to prevent or minimize damage, theft or deterioration.
• Maintains records and writes a variety of operational reports.
• Prepares and conducts workshops, lectures, presentations and tours for professional organizations, schools, and community groups.
• May function as a lead worker. 
• May write grant applications and oversee grant funded projects. May administer contracts.
• Contacts include the general public and other public sector agencies to advise/provide information and to plan and schedule various services.

Information Resources Supervisor

This is the supervisory level of information resources work involving the coordination and supervision of an assigned unit.

• Receives supervision from an administrative superior.
• Supervision is exercised over two or more merit full time positions per Merit Rule 5.1460. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, and recommending hire/fire and discipline. 
• Recommends and implements measures to update or improve service ensuring that public and client agencies receive professional assistance.
• Completes investigations and researches for complicated records/archival/library requests.
• Contacts include the general public and other public sector agencies to advise/provide information and to plan and schedule various services.

Information Resources Manager

This is the management level of information resources work involving statewide programs and programs that involve multi-media formats that are carried out by staff, through contractual services, or a combination of staff/contractor.

• Receives supervision from an administrative superior. 
• Manages and assesses effectiveness of assigned programs. Recommends and implements measures to update or improve programs.
• Manages grant programs, develops grant applications and prepares annual and long-range plans and reports.
• Oversees contractual services, preparing specifications, requests for proposals and contracts; monitors performance of contractors; helps to establish, interpret and administer standards of effective services.
• Analyzes staff capabilities and training requirements and arranges for staff development through participation in conferences and seminars.
• Studies usage and trends in services and projects long-range needs.
• Recommends acquisition, through purchase/gift, of material for inclusion in the information services. Participates in budget preparation for expenditure of State and Federal funds.
• Oversees expenditures for assigned service areas.
• Promotes inter-agency cooperation and oversees programs established to improve statewide sharing of information resources.

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA's listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

• Knowledge of standard practices, procedures and techniques used in analyzing, identifying, arranging and describing books/documents/electronic tapes/publications/records.
• Knowledge of in-house collection and outside information resources.
• Knowledge of Delaware history and/or government.
• Knowledge of basic conservation and preservation techniques.
• Knowledge of research techniques regarding literature/documents.
• Ability to operate equipment such as audio-visual, electronic data storage/processing and talking books.

In addition to the above knowledge, skills and abilities, the Information Resources Specialist II requires:

• Knowledge of records system analysis.
• Knowledge of standard conservation and preservation techniques.
• Skill in educational material development, design and presentation.
• Ability to understand and explain agency programs and services.

In addition to the above knowledge, skills and abilities, the Information Resources Specialist III requires:

• Knowledge of the agency's goals and objectives.
• Knowledge of state and federal laws, rules, regulations, standards, practices and requirements applicable to assigned area.
• Knowledge of research methods and techniques including primary and secondary sources of information.
• Knowledge of document preservation/conservation techniques and requirements.
• Knowledge of the principles, practices and methods of information delivery, developing and conducting educational and/or outreach programs, including workshops and lectures.
• Knowledge of the methods and techniques of recordkeeping and report preparation.
• Knowledge of the methods and techniques of grant writing, grant management and/or contract administration, including State requirement and procedures.
• Skill in organizing, overseeing and coordinating projects and functions.
• Skill in evaluating, analyzing and compiling information in the development of projects in assigned area.
• Ability to apply applicable laws, rules, regulations and standards in the development and implementation of projects/services.
• Ability to develop and draft plans and cost estimates for projects/services.

In addition to the above knowledge, skills and abilities, the Information Resources Supervisor requires:

• Knowledge of the agency's goals and objectives and the interrelationships with the information resources of other state and local resources.
• Knowledge of principles and practices/organization and services associated with the management and delivery of information resources.
• Knowledge of supervisory practices and procedures.
• Ability to plan and deliver presentations for a variety of audiences
• Ability to supervise and coordinate the operation of varied information resource services, ensuring legal compliance.
• Ability to identify staff training requirements.

In addition to the above knowledge, skills and abilities, the Information Resources Manager requires:

• Knowledge of principles and practices of effective planning and program implementation.
• Knowledge of administrative and supervisory practices and procedures.
• Knowledge of grant administration, budget preparation and contract management.
• Ability to plan, layout, direct and coordinate the operation of varied information resource services, ensuring legal compliance.
• Ability to evaluate program operations and identify areas for improvement and modification.

JOB REQUIREMENTS for Information Resources Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in archives, records management or library services.
2. Six months experience in grant management and control which includes monitoring and evaluating grant expenditures.
3. Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
4. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others. 
5. Knowledge of contract management and control which includes ensuring compliance with terms of contracts; negotiating changes to existing contracts.