Management Analyst I (#MFDB01)
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$38,010.00 Yearly Min / $47,513.00 Yearly Mid / $57,016.00 Yearly Max

Management Analyst II (#MFDB02)
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$45,798.00 Yearly Min / $57,248.00 Yearly Mid / $68,698.00 Yearly Max

Management Analyst III (#MFDB03)
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$55,182.00 Yearly Min / $68,978.00 Yearly Mid / $82,774.00 Yearly Max

This class series uses three levels in the Engineering, Planning, Technical Services occupational group, Research and Analysis occupational series and describes the collection and analysis of statistical data for studies of management and operational programs, policies and procedures to determine cost efficiency, corrective action and compliance with goals and objectives. Work involves developing solutions to problems, deciding on a course of action, and making recommendations to management.
 

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
   
• Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
   
• Analyzes data gathered and develops solutions or alternative methods of proceeding.
   
• Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
   
• Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
   
• Studies pertinent background material such as legislation, administrative orders and regulations.
    
• Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
   
• Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
   
• May supervise administrative support and/or paraprofessional staff.  Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Management Analyst I

This is the first level performing data collection and statistical analysis for studies as it relates to specific activities or functions of a single program area.

• Works under the close supervision of a technical superior.
• Participates in the development and maintenance of a system for continuously monitoring internal services provided by agency staff and/or outside agencies for operational and fiscal compliance with departmental, state and federal rules and regulations and/or to determine if services meet goals and objectives.
• Develops or revises forms for data retrieval and reporting systems.

Management Analyst II

This is the second level responsible for coordinating and conducting studies to provide technical assistance and recommendations to division components.

• Reports to an administrative or technical superior and works under well defined policies.
• Review and analyzes managerial practices and procedures including organization, procedural techniques, decision making, communications, staffing and management controls within a division.
• Reviews and interprets applicable Federal and State directives, instructions and guidelines and recommends operational changes for compliance.
• Participates in studies in which needs and problems are identified, objectives are clarified and defined and alternate approaches are explored and assessed.
• Performs short-and long-term analysis for use in revisions and modification of operational programs and policies. 
• May involve instructing training courses as required.
• Evaluates statistical data and may forecast resources and operating costs.
• Monitors services provided by agency staff and/or outside agencies for operational and fiscal compliance with departmental, state and federal rules and regulations and/or to determine if services meet operational goals and objectives.
• Writes proposals, procedural manuals, special and routine reports.
• Contacts include internal and external agencies regarding, fiscal, operational and managerial adherence to state, department and division rules and regulations.

Management Analyst III

This is the third level directing management studies, analyzing data, evaluating options and recommending alternatives in a diverse range of complex management and operational areas.

• Works under the supervision of an administrative superior.
• Directs the preparation, administration and completion of highly complex and varied interdepartmental management studies and/or performs complex analysis of statewide multidisciplinary operational issues. Makes recommendations and suggests alternatives for proper course of action.
• Formulates scope of studies in which needs and problems are identified, objectives are clarified and defined and approaches are explored and assessed.
• Plans and conducts varied statistical studies on departmental operations, labor market and economic conditions and other areas of interest.
• Oversees and participates in monitoring internal services and those contracted to other agencies for compliance with policies, procedures, rules and regulations.
• Develops/designs systems for evaluating the effectiveness of operations in meeting established goals and objectives.
• Identifies program, operational, and/or financial management needs and provides an advisory service that enables other administrative personnel to modify existing or develop new policies and procedures.
• Participates on committees, task forces, councils and commissions.
• Participates in reviews concerning grant applications or requests for additional funding or programmatic changes and makes recommendations.
• Participates in the preparation and maintenance of an operating budget for all assigned areas; develops and formulates policies and procedures relative to financial matters.
• May plan, assign, review, and evaluate the work of subordinate staff.
• Contacts include key management to explain proposals, resolve differences, secure coordination and cooperation in current and proposed studies and reorganization.

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA's listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

• Knowledge of methods and techniques used in the analysis of managerial and operational problems.
• Knowledge of the principles, practices and theory of administration and management.
• Knowledge of statistics and their use as an analytical and evaluative tool.
• Skill in program evaluation.
• Skill in conducting research studies.
• Ability to understand the laws and regulations governing a division or department.
• Ability to establish and maintain effective working relationships with employees and or outside contacts and to deal tactfully with problems associated with management audits.
• Ability to perform analysis of managerial systems and operations.
• Ability to express and present ideas and conclusions clearly, concisely and effectively.
• Ability to collect data through interviews and consultations.

In addition to the above knowledge, skills and abilities, the Management Analyst II requires:

• Knowledge of statistics and evaluation design.
• Knowledge of the principles and techniques used in public administration.
• Skill in eliciting information.
• Skill in statistics and evaluation design.
• Skill in analyzing and evaluating goals and objectives.
• Ability to organize and instruct training classes.
• Ability to conduct studies.

In addition to the above knowledge, skills and abilities, the Management Analyst III requires:

• Knowledge of the principles, practices and theory of organization and management in the public sector.
• Knowledge of the laws and regulations governing a division or department and their impact on management goals and objectives.
• Knowledge of budget analysis and administration.
• Knowledge of data management software and automated management systems.
• Skill in the analysis of managerial systems.
• Ability to plan, assign, review, and evaluate the work of subordinate staff.

JOB REQUIREMENTS for Management Analyst III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
2. Three years experience in descriptive statistics such as the mean, median, mode or standard deviation.
3. Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.   
4. Six months experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
5. Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
6. Six months experience in narrative report writing.
7. Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.