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Park Superintendent I (#MGCG11)
$45,798.00 Yearly Min / $57,248.00 Yearly Mid / $68,698.00 Yearly Max


Park Superintendent II (#MGCG12)
$51,858.00 Yearly Min / $64,822.00 Yearly Mid / $77,786.00 Yearly Max


Park Superintendent III (#MGCG13)
$55,182.00 Yearly Min / $68,978.00 Yearly Mid / $82,774.00 Yearly Max


Park Superintendent IV (#MGCG14)
$58,719.00 Yearly Min / $73,399.00 Yearly Mid / $88,079.00 Yearly Max


Park Superintendent V (#MGCG15)
$62,483.00 Yearly Min / $78,104.00 Yearly Mid / $93,725.00 Yearly Max


Park Superintendent VI (#MGCG16)
$66,489.00 Yearly Min / $83,111.00 Yearly Mid / $99,733.00 Yearly Max


Park Superintendent VII (#MGCG17)
$75,286.00 Yearly Min / $94,107.00 Yearly Mid / $112,928.00 Yearly Max




Description of Occupational Work

Park Superintendents supervise, manage, and administer the operations of the State of Delaware parks.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.
  • Interprets and applies park rules and regulations and works with Department law enforcement to ensure safety and security of park visitors.
  • Oversees revenue collection, recording and deposit. Prepares grant requests and manages budget for special facilities.
  • Plans and coordinates maintenance, visitor programs and services and fiscal administration to ensure all areas and facilities are functioning according to established standards.
  • Develops and conducts interpretive/environmental education programs and recreational events.
  • Assists park visitors and the public by providing information, first aid/emergency care and attention to concerns that may occur within or proximate to the park boundaries.
  • Assigns projects, reviews progress and coordinates staff activities to ensure visitor safety and satisfaction and accomplishment of park objectives.
  • Develops and maintains effective working relationships with adjacent landowners, park volunteers, contractors, vendors, community groups, and park benefactors.
  • Ensures public safety through regular inspection of park facilities and grounds and review of park law enforcement activity.
  • Maintains and compiles fiscal and narrative records and reports.
  • May schedule, assign and review the work of full time and seasonal park staff.
  • Uses automated information systems and computer software to research, review, analyze, document, and report on relevant park information.    
  • Performs other related duties as required.

Levels of Work

The level of work for a Park Superintendent progresses based on an employee’s independence, size and scope of responsibilities, complexity of duties, decisions made, and required experience.

Park Superintendent I

This is the first level of park superintendent work responsible for supporting the daily supervision and management of the operations, programs, and services for an assigned state park.  Employees independently perform the full range of park superintendent work in support of a medium sized state park under general supervision. Medium state parks typically include the following: annual revenue of more than $500,000 but less than $2.5 million, close to 1,000 acres, over 200,000 visitors per year, and some 24/7 operations such as campgrounds or concessionaire operations.     

  • Receives general supervision from a Park Superintendent IV or higher supervisor; the supervisor provides general direction on all assignments, and regular review of progress, accuracy, and quality of work.  Supervisory advice or assistance is provided as needed. 
  • Assumes full authority for all park activities in the supervisor’s absence.
  • Recommends facility modifications and directs implementation of approved modifications.
  • Negotiates contractual agreements for use, services and programs. Monitors contractual compliance of concessionaires through on-site inspections; negotiates correction of non-compliance. Alerts supervisor in the event of continued non-compliance.
  • Serves on planning and policy committees, assists community groups with outdoor planning and project development. Recommends and implements policies pertaining to park or special facilities use.
  • Analyzes proposed programs and events, considering audience, preparation time, equipment and materials, staffing, objectives, participant safety, impact on the resources and cost to revenue ratios.

Park Superintendent II

This is the second level of park superintendent work responsible for supporting the daily supervision and management of the operations, programs, and services for an assigned state park.  In addition to work performed at the Park Superintendent I level, employees independently support a Park Superintendent V or higher in the full range of park superintendent work under general supervision.  Large state parks typically include the following: annual revenue of over $2.5 million, over 1,000 acres, over 1 million visitors per year, and significant 24/7 operations such as campground, marina, and concessionaire operations. 

  • Receives general supervision from a Park Superintendent V or higher supervisor; the supervisor provides general direction on all assignments, and regular review of progress, accuracy, and quality of work.  Supervisory advice or assistance is provided as needed. 
  • Supervises two or more merit full time positions.  The elements of supervision include performing the following on a regular and continuing basis:  planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Assumes full authority for all park activities in the supervisor’s absence.
  • Assists in the development of the park's operating and capital budget for review and approval by supervisor.
  • Develops and implements an effective maintenance program for equipment, grounds and facilities.
  • Researches and analyzes the effects of area activities, such as hiking, biking, and camping, and any proposed activities on the park environment and resources and makes appropriate recommendations, including recommendations to increase park revenue/visits.

Park Superintendent III

This is the third level of park superintendent work responsible for the daily supervision and management of the operations, programs, and services for an assigned state park.   In addition to work performed at the Park Superintendent II level, employees manage all areas of small sized park operations, visitor services, resource development and protection, facility, recreation, interpretive services, property management, collection and processing of park system revenue, concession, and maintenance, under minimal supervision.  Small state parks typically include the following: supervises less than 7 full time employees, annual revenue of less than $500,000, under 1,000 acres and less than 200,000 visitors per year.  Operations are not 24/7 for the public, but staff would be required to respond to emergencies. 

  • Receives minimal supervision from a Park Superintendent VI or higher; the supervisor defines objectives, priorities, and deadlines and assists the employee with unusual situations.
  • Manages all aspects of a park’s operations, programs and services and provides expertise in related natural resources, interpretive/environmental education programs and recreational events.
  • Supervises two or more merit full time positions.  The elements of supervision include performing the following on a regular and continuing basis:  planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Evaluates park operations, programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.  Oversees and indirectly supervises training and education work and staff.
  • Develops and justifies the park's operating and capital budget for review and approval by supervisor.
  • Analyzes park usage to plan park staffing, maintenance, expansion and modification.
  • Increases park revenues through development and implementation of various recreation, interpretation and environmental education events.
  • Develops and implements policies and procedures pertaining to park use.  

Park Superintendent IV 

This is the fourth level of park superintendent work responsible for the daily supervision and management of the operations, programs, and services for an assigned state park.  In addition to work performed at the Park Superintendent III level, employees manage all areas of medium sized park operation, visitor services, resource development and protection, facility, recreation, interpretive services, property management, collection and processing of park system revenue, concession, and maintenance, under minimal supervision.  Medium state parks typically include the following: supervises more than 7 full time employees, annual revenue of more than $500,000 but less than $2.5 million; close to 1,000 acres, over 200,000 visitors per year and include some 24/7 operations such as campgrounds or concessionaire operations.    

  • Receives minimal supervision from a Park Superintendent VI or higher; the supervisor defines objectives, priorities, and deadlines and assists the employee with unusual situations.
  • Supervises two or more merit full time positions, one of which must be at the Park Superintendent I level or higher.  The elements of supervision include performing the following on a regular and continuing basis:  planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Develops and implements policies and procedures pertaining to park use and makes decisions on assigned park matters on behalf of the department including some 24/7 operations.
  • Oversees budget management and development of the assigned state park’s operating and capital budget for review and approval by supervisor.
  • Oversees and approves the development and implementation of an effective maintenance program for equipment, grounds and facilities.

Park Superintendent V 

This is the fifth level of park superintendent work responsible for the daily supervision and management of the operations, programs and services for an assigned state park.  In addition to work performed at the Park Superintendent IV level, employees manage all areas of large sized park operation, visitor services, resource development and protection, facility, recreation, interpretive services, property management, collection and processing of park system revenue, concession and maintenance. Large state parks typically include the following: supervises more than 10 full time employees, annual revenue of over $2.5 million, over 1,000 acres, over 1 million visitors per year and significant 24/7 operations such as campground, marina, and concessionaire operations.

  • Receives minimal supervision from a Park Superintendent VI or higher; the supervisor defines objectives, priorities, and deadlines and assists the employee with unusual situations.
  • Supervises two or more merit full time positions, one of which must be at the Park Superintendent II level or higher.  The elements of supervision include performing the following on a regular and continuing basis:  planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Develops and implements policies and procedures pertaining to park use and makes decisions on assigned park matters on behalf of the department including significant 24/7 operations.
  • Oversees budget management and development of the assigned state park’s operating and capital budget for review and approval by supervisor.  
  • Oversees and approves the development and implementation of complex maintenance program for equipment, grounds and facilities; examples of factors contributing to complexity include supervising staff operating a marina, 24/7 camp grounds and related projects, and/or oversight and indirect supervision of large training and education programs.
  • Participates in the development and implementation of new strategies, initiatives, programs, policies, and procedures that meet individual and organizational training and education needs and requirements.
  • Develops methods for evaluating the performance of all park services, and activities.

Park Superintendent VI 

This is the sixth level of park superintendent work responsible for the management of all operations, programs and services of multiple and diverse parks within a region.  This level is distinguished from previous levels by managing all regional park operation areas, visitor services, resource development and protection, facility, recreation, interpretive services, property management, collection and processing of park system revenue, concession and maintenance.

  • Receives general direction and guidance from a Park Superintendent VII or higher in terms of broad goals and objectives; employee establishes the methods for achieving goals and objectives. 
  • Manages a diverse program that requires the integration of the principles and practices of environmental education, recreation, marketing, business management, safety and enforcement, engineering, life and social sciences to ensure growth, development and efficient operation of the state parks, greenways and nature preserves.
  • Supervises two or more merit full time positions, one of which must be at the Park Superintendent IV level or higher.  The elements of supervision include performing the following on a regular and continuing basis:  planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Coordinates with state agencies, federal and local agencies to ensure visitor health and safety, ecologically correct management of natural resources and preservation of historic sites and cultural resources.
  • Drafts and implements laws, rules and regulations, policies, and procedures.
  • Develops financial resources through revenue generation including fees, contracts with vendors and concessionaires, grants, donations and sponsorships.
  • Provides technical direction on the management of natural and cultural resources.
  • Manages park projects to make improvements to park operations, programs and services; determines time estimates and resources for completing projects.
  • Establishes short- and long-term goals, objectives and priorities in accordance with the overall mission.

Park Superintendent VII

This is the seventh level of park superintendent work responsible for supporting daily operations and maintenance of all State Parks, nature preserves, and related facilities.  Work is distinguished from previous levels by developing, implementing, and coordinating multiple programs statewide, administering work of administrative, professional, technical, and support staff through park management or administrative level staff that directly report to this class.  

  • Receives general direction and guidance from a Park Administrator II or higher in terms of broad goals and objectives; employee establishes the methods for achieving goals and objectives.
  • Administers all statewide park field management and maintenance and coordinates with other program managers to define needs and to provide guidance in the development of plans and implementation methods for improving park facilities, resource protection, maintenance, health/safety, education/interpretation and recreation.
  • Supervises two or more merit full time positions, one of which must be at the management or administrative level.  The elements of supervision include performing the following on a regular and continuing basis:  planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Develops, drafts and implements program policies, procedures and administrative recommendations for the use and management of all state park facilities and lands which requires coordination with other state, federal or national organizations.
  • Develops and recommends changes to park rules and regulations, rates, fees and charges, reviews and drafts legislation.
  • Represents and acts on behalf of the division before a variety of public meetings, special events, special interest groups, constituent/visitor contacts, legislative inquiries and the media.
  • Participates in the development of strategic initiatives and implementation of new operations, programs and services.

Park Superintendent VIII

This is the eighth level of park superintendent work responsible for the overall administration of multiple programs and projects in a variety of functional areas and/or manages complex fiscal relationships including monitoring all budgetary accounts, contract development, budget forecasting and revenue generation for all State Parks. This level is responsible for providing advice to other agency organizational units through consultation.

  • Receives general direction and guidance from the Division Director in terms of broad goals and objectives; employee establishes the methods for achieving goals and objectives.
  • Administers statewide park operations or central office administration through Park Superintendent V, Park Superintendent VI, Park Superintendent VII, Zoo Director or Park Administrator series. The elements of supervision include performing the following on a regular and continuing basis:  planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Provides fiscal and administrative oversight and direct support to all parks management/staff.
  • Plans, directs, coordinates, controls, and evaluates operations in a variety of statewide functional areas.
  • Develops and analyzes operating and capital budgets.
  • Directs the implementation and prioritization of multiple and diverse park programs and projects with multiple funding or revenue sources.
  • Works closely with Division Director, the General Assembly, other state agencies, local and federal agencies, and the private sector to coordinate and achieve mutual goals and objectives.

Knowledge, Skills and Abilities

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA's listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

  • Knowledge of the principles and practices of supervision.
  • Knowledge of state and park laws, rules and regulations.
  • Knowledge of the State’s natural, cultural, recreational, and historical resources.
  • Knowledge of the methods and techniques of grounds and/or facility operation and maintenance.
  • Knowledge of state and federal budget and fiscal policies and practices.
  • Knowledge of contract management.
  • Knowledge of data analysis and interpretation techniques.
  • Ability to prepare and maintain accurate and complete records and narrative reports.
  • Ability to develop and maintain effective working relationships.
  • Ability to operate various maintenance equipment, boats and motor vehicles.
  • Ability to communicate effectively.
  • Ability to analyze program costs and develop fee schedules.
  • Ability to solve problems, handle emergency situations and recognize and mediate adverse situations.
  • Ability to conduct park interpretation, environmental education and recreation programs.
  • Ability to plan, assign, review and monitor the work of staff and projects.

In addition to the above knowledge, skills and abilities, the Park Superintendent II requires:

  • Knowledge of the principles and practices of program/service management.
  • Knowledge of department and division policies, procedures, goals and objectives.
  • Knowledge of the principles and practices of staff supervision.
  • Skill in planning, developing and implementing educational or recreational programs or special events.
  • Skill in maintaining expenditures within available resources.
  • Skill in analyzing data, drawing conclusions and recommending courses of action.
  • Skill in preparing and reviewing reports.
  • Skill in project management.
  • Ability to draft, justify and administer an operating budget.
  • Ability to negotiate contract terms and conditions with vendors and resolve disputes.
  • Ability to develop effective ground, facility and maintenance programs/improvements.
  • Ability to ensure compliance with law, rules, regulations, standards, policies and procedures.

In addition to the above knowledge, skills and abilities, the Park Superintendent III requires:

  • Knowledge of the methods and techniques of program/service design, development and evaluation.
  • Knowledge of operating and capital budget development.
  • Knowledge of the methods and techniques of revenue generation through fund raising, public and private sources.
  • Knowledge of policy and procedure development.
  • Skill in staff supervision.
  • Skill in budget and contract management.
  • Ability to provide expert guidance and direction on a variety of park operations, programs and services.
  • Ability to recognize and integrate diverse and/or conflicting priorities.
  • Ability to plan, organize and integrate program resources to achieve program goals.
  • Ability to establish and maintain effective working relationships with landowners, contractors, environmental groups and co-workers.

In addition to the above knowledge, skills and abilities, the Park Superintendent IV requires:

  • Skill in implementing ground, facility and maintenance programs/improvements.
  • Skill in managing park operations, programs and services.
  • Skill in developing policies and procedures.
  • Skill in overseeing and monitoring revenue collection, reconciliation and management of funds.
  • Ability to identify new or changes to existing park programs, services, and events to increase revenue.
In addition to the above knowledge, skills and abilities, the Park Superintendent V requires:
  • Knowledge of operations management which includes planning, directing, coordinating, and evaluating operations through supervisors.
  • Skill in analyzing and evaluating operations and performance to make recommendations on improvements.
  • Skill in overseeing and monitoring significant revenue collection, reconciliation and management of funds.
  • Ability to organize and oversee diverse programs to accomplish goals and objectives.

In addition to the above knowledge, skills and abilities, the Park Superintendent VI requires:

  • Knowledge of the principles and practices of program administration.
  • Knowledge of the methods and techniques of budget, grant and contract administration.
  • Skill in operations management which includes planning, directing, coordinating, and evaluating operations through supervisors.
  • Skill in program design, development analysis, and evaluation methods and techniques.
  • Skill in managing operating and capital budgets which includes analyzing fiscal data to make short-term and long-term budget projections.
  • Skill in recommending new funding sources to increase park revenue through fund raising, public and private sources.
  • Ability to integrate the principles and practices of environmental education, recreation, marketing, business management, safety and enforcement, engineering, life and social sciences to successful park operations.
  • Ability to apply strong management skills and technical knowledge to the operations of multiple, diverse park operations, programs and services.

In addition to the above knowledge, skills and abilities, the Park Superintendent VII requires:

  • Knowledge of national park and recreation best practices.
  • Knowledge of developing short and long range strategic plans.
  • Skill in program administration which includes directing the development, implementation and evaluation of programs and services.
  • Skill in administering budgets, grants and contracts.
  • Skill in implementing policies and procedures.
  • Skill in establishing goals, objectives and priorities for projects in accordance with the Department’s and State’s overall mission.
  • Ability to analyze federal and state legislated changes and impact on operations.
  • Ability to establish and maintain effective working relationships with government officials, stakeholders, constituents and the public.

In addition to the above knowledge, skills and abilities, the Park Superintendent VIII requires:

  • Knowledge of the principles and practices of financial administration.
  • Knowledge of national socio-economic factors.
  • Knowledge of policy administration which includes developing, implementing and evaluating policies and procedures.
  • Skill in administering multiple, diverse programs and projects impacting statewide operations.
  • Skill in establishing and integrating the goals and objectives of multiple and conflicting programs.
  • Skill in overseeing development and implementation of operational and capital budgets and providing fiscal and administrative oversight.
  • Skill in reviewing and drafting legislation.
  • Skill in implementing federal and state legislated changes and managing impact on operations.
  • Ability to communicate effectively with staff of state, local and federal agencies, and various elected/appointed officials.
  • Ability to resolve urgent, sensitive issues and/or emergency situations.
  • Ability to develop consensus and mediating diverse and opposing priorities  

Job Requirements

JOB REQUIREMENTS for Park Superintendent V
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Four years’ experience in managing diverse activities in support of operational, project or program services.
  2. Three years’ experience in contract management and control which includes ensuring compliance with terms of contracts; negotiating changes to existing contracts.
  3. Two years’ experience in natural resources, park or recreation program administration such as overseeing and directing the development, implementation and evaluation of natural resources, park or recreation programs and services; establishes program objectives; plans short and long range program goals; develops and implements program policies and procedures and ensures compliance and funding requirements. Provides advice to other agency organizational units through consultation.
  4. Six months experience in financial administration such as comprehensive analysis of programs, budgets, projects, services, alternatives, and costs; financial planning, revenue generation, revenue forecasting, expenditure forecasting, cash flow management and establishing internal control.
  5. Six months experience in operations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.  

CLASS:
MGCG11
EST:
7/5/2020
REV:

CLASS:
MGCG12
EST:
7/5/2020
REV:

CLASS:
MGCG13
EST:
7/5/2020
REV:

CLASS:
MGCG14
EST:
7/5/2020
REV:

CLASS:
MGCG15
EST:
7/5/2020
REV:

CLASS:
MGCG16
EST:
7/5/2020
REV:

CLASS:
MGCG17
EST:
7/5/2020
REV: