Deputy Director (DDDS)

This position is exempt from the State of Delaware Merit System

Recruitment #101017-MUPA15-351100

Summary Statement

The Deputy Director of the Division of Developmental Disabilities (DDDS) reports to the Division Director and is responsible for the achievement of division goals and objectives. Duties include managing and overseeing a state workforce and a network of contracted providers to ensure that persons with intellectual and developmental disabilities (including autism) can lead fulfilling lives in the community, while honoring abilities and respecting choice. The division operates a single public Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) and manages a Medicaid Home and Community-Based Services Waiver (HCBS). The combined budget for these activities, inclusive of federal funds, for a division staff of over 400, is over $230 million. The Deputy Director oversees the following activities: planning, program development, fiscal administration, provider performance, contract monitoring and HCBS waiver administration.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Participates in the development, implementation and oversight of DDDS’ statewide services for persons with intellectual and developmental disabilities. Develops, implements, and manages initiatives to enhance and ensure the quality of programs operated.
  • Provides oversight in the development and management of the provider network to ensure high quality and fiscally responsible service delivery.
  • Ensures implementation of HCBS waiver and supports strategic planning activities for future improvements.
  • Supports with oversight of the administration and operation of the single state-operated Intermediate Care Facility for Individuals with Developmental Disabilities (ICF-IID) to ensure compliance with professional standards and Centers for Medicare and Medicaid (CMS) requirements. Establish and maintain collaborative partnerships with community hospitals, community health-care centers and various stakeholders.
  • Analyzes compiled information related to quality outcomes. Determines through performance management the impact and efficacy of service initiatives.
  • Collaborates with the Department of Justice and other regulatory agencies to ensure all complaints, allegations and/or adverse outcomes are promptly and thoroughly investigated and addressed accordingly.
  • Participates in Division-level management planning, policy and decision-making regarding new programs/services and changes to existing programs/services. Develops and implements policy recommendations based on operational needs.
  • Researches, analyzes, recommends and monitors fiscal activities.
  • Identifies and maximizes the use of Medicaid eligible events and implements efficiencies to reduce expenses and improve client experience.
  • Attends and participates in events and meetings hosted by advocates, providers or the general community as a way to continually engage stakeholders.
  • Remains current on best practices for the delivery and oversight of institutional and community-based services for individuals with intellectual and developmental disabilities.
  • Advances an expectation of high quality of services for clients, on-going development of employees, a strong culture of collaboration and a focus on person-centered planning.
  • Handles special assignments at the discretion of the Division Director.
  • May serve as acting director in the absence of the Division Director.

Job Requirements

JOB REQUIREMENTS for Deputy Principal Assistant 
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Possession of a Master’s degree in Public Administration, Business Administration, Behavioral Health, Social Science or related field OR possession of a Bachelor’s degree in Public Administration, Business Administration, Behavioral Health, Social Science or related field.
  2. Applied knowledge of the management or oversight of service delivery systems serving individuals with disabilities in the community.
  3. Five years experience providing leadership in a human service organization.
  4. Possess strong analytical and critical thinking skills.
  5. Must be able to demonstrate excellent written and oral communication skills.
  6. Must be mission-driven, strategic, collaborative, and exhibit the ability to actualize goals and achieve results within a complex organization while addressing the demands of varied stakeholders.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.    

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.