Information Systems Manager

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

This position fulfills the senior Information Technology management functional role of Enterprise Services Unit Lead reporting directly to the DHSS Director of Application Support. The incumbent manages multiple teams of State staff and Contractors and is responsible for all aspects of technology service delivery, including strategic planning, architectural leadership, vendor management, contract management, and full application lifecycle support for a large portfolio of business and infrastructure applications aligned to and partnered with multiple DHSS Divisions.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Plans the coordination and integration of all data processing/information resources throughout the department, with DTI and other state and federal agencies.
  
• Develops, implements and maintains progressive data processing capabilities
  throughout the department to include the design and modification of a data center and associated network.
• Develops, plans and implements major software enhancements and applications.
• Establishes standards for hardware and software selection bearing in mind the need to keep technology consistent with the statewide information management system, recommends and coordinates procurement of data processing system hardware and software.
• Trains and develops staff personnel in the procedural use of information/data processing resources.
• Implements special projects, responding as needed to various requirements for information not otherwise provided by current system capabilities.

JOB REQUIREMENTS for Information Systems Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in information technology project management which includes planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of IT projects.
2. Three years experience in designing, developing and maintaining information systems.
3. Six months experience in strategic planning which includes planning and mapping a path between the present and future usually for three to five years by determining key objectives, how to accomplish the key objectives, what strategies should be used, what activities would contribute to accomplishing the key objectives and developing performance measures to gauge and report progress or success. 
4. Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures. 
5. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Criminal background check: A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.