Training Director

This position is EXEMPT from the State of Delaware Merit System.

Recruitment #070524-J65741-21800

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Summary Statement

The Office of the Child Advocate (OCA) is an agency within the judicial branch, charged with safeguarding the welfare of Delaware’s children.  It accomplishes this mission through advocacy, collaboration, evaluation, and education with a vision of safe and resilient children with supportive families.  It has 30 full-time employees, six casual/seasonal employees, thirteen contractors and over 400 volunteers. OCA operates out of all three counties.  OCA’s Legal Services Division represents approximately 550 children that are experiencing foster care through Child Attorneys and Court Appointed Special Advocates.  OCA’s Office of the Investigation Coordinator (IC) monitors over 900 serious child abuse cases and leads the multidisciplinary team case reviews.  OCA’s Policy and Training Division provides intensive reviews of serious child abuse cases, manages youth in transition programs, coordinates child welfare trainings, generates child welfare data and staffs the Child Protection Accountability Commission (CPAC). Administrative support is provided to all divisions through leadership, managers, and support staff.  

OCA’s Policy and Training Division includes the Training Unit, which is responsible for accomplishing OCA’s statutory charge of accessing, developing, and providing quality training to the Division of Family Services, Deputy Attorneys General, Family Court, law-enforcement officers, the medical community, educators, day-care providers, and others on child protection issues [16 Del. C. § 931(b)(4)]. The Unit’s primary duties are as follows: developing and providing training to the state on the statutory, child abuse mandatory reporting obligations, including all child abuse training curricula under the Medical Practices Act; identifying, mantaining and developing all educational programming related to Erin’s Law and Adult Sexual Misconduct In Schools for school district and charter school employees, school administrators, school nurses, school counselors, students, and parents; researching and developing new online in-person, and virtual training programs and curricula; developing, coordinating and providing training regarding topics related to identifying, reporting, investigating, prosecuting and treating child abuse and neglect; organizing and providing train-the-trainer sessions to MDT members; providing regular, ongoing training on the Memorandum of Understanding for the MDT Response to Child Abuse & Neglect;; administering CPAC’s learning management system to support online learners, deliver online training programs and track attendance; planning and coordinating in-person and virtual training programs and the biennial Protecting Delaware's Children conference and annual ChildFirst Forensic Interview Training Program; collecting and evaluating data from online, in-person and virtual training programs; managing contracts of training specialists and administrators, and staffing the CPAC Training Committee and its 6 workgroups.


Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

  • Experience with Delaware’s child welfare laws, policies, and Delaware’s child welfare system.
  • Experience with e-learning software (e.g., Articulate) and learning management systems.
  • Proven track record in developing, implementing, and evaluating training programs.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Overseeing OCA’s Training Unit and providing contract management to OCA's Training Specialist and MDT Training & Policy Administrator. 
  • Researching and developing new online and in-person/virtual training programs and curricula; 
  • Reviewing and updating existing online and in-person/virtual training programs and curricula; 
  • Coordinating with agency personnel, community and professional organizations, and other providers to develop training programs and curricula; 
  • Utilizing CPAC’s e-learning software to develop online training programs and curricula; 
  • Administering CPAC’s learning management system to support online learners, deliver online training programs and track attendance; 
  • Planning and coordinating in-person and virtual training programs and the biennial Protecting Delaware's Children conference and annual ChildFirst Forensic Interview Training Program;
  • Presenting in-person and virtual training programs to community and professional organizations;
  • Collecting and evaluating data from online, in-person and virtual training programs; 
  • Staffing the CPAC Training Committee and its 6 workgroups and assist the Chief Policy Advisor with CPAC meetings and  initiatives. 
  • Providing recommendations regarding training needs and the effectiveness of training resources; and,
  • Build and maintain effective relationships with diverse stakeholders, including government agencies, non-profits, and community organizations.
  • Designing social media posts, website content, newsletters, brochures and annual reports to promote public relations and awareness of trainings and resources.

Job Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Possession of a Bachelor’s Degree, preferably in a relevant field, such as instructional design, social or behavioral sciences or training and development fields.
  2. Experience presenting training or education courses using a variety of training methods such as lecture, e-training, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
  3. Experience in preparing and developing training or education courses which includes designing learning objectives, curricula and materials.
  4. Experience in developing and analyzing training needs assessments at the individual, job or organizational level.
  5. Experience in presenting training or education courses in the assigned theoretical or technological discipline.
  6. Expertise in adult learning principles and instructional design.
  7. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.
  8. Ability to communicate effectively both orally and in writing.
  9. Demonstrate strong analytical and problem-solving skills.

Additional Posting Information

This position is statewide and can be primarily located at 900 King Street, Wilmington (New Castle County), or 400 Court Street, Dover (Kent County), or 6 West Market Street, Georgetown, (Sussex County).

Conditions of Hire

  • A satisfactory criminal background check and child protection registry check is required as a condition of hire.
  • Direct deposit of paychecks is required as a condition of hire.

Benefits

  • Full time employees are eligible for FREE parking!!!
  • To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.